The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,406 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery thank you”

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Posted 6 months ago

“Quick, efficient and easy - great brands”

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Posted 6 months ago

“Quick delivery and the product was delivered in perfect condition”

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Posted 6 months ago

“Very good company, quick shipping 10/10”

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Posted 6 months ago

“Great service, prompt, efficient and good value. Would definitely use again.”

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Posted 6 months ago

“I ordered a wonderful Patagonia fleece from here and it arrived within a couple of days in perfect condition. Can’t thank you guys enough for the efficiency, would definitely order from here again!”

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Posted 6 months ago

“Came across The Epicentre when searching for a particular item - the discounted price was the lowest on offer and I decided to order in 2 sizes to see which fitted better. The website was clear, intuitive to use and glitch-free with despatch and delivery happening very quickly once the order was placed. Sending back the size I didn't want to keep was very easy using the free returns service and my account was refunded promptly. Very impressed by the online shopping experience and, above all, communication was excellent at all times. Thank you!”

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Posted 6 months ago

“I had lost hope after being scammed by a dishonest broker, but Supreme Asset7 came to my rescue. Their team was professional, understanding, and acted quickly to help me reclaim my money. They guided me through the process, kept me updated, and delivered excellent results. What seemed impossible became achievable with their expertise. If you’re in a similar situation, don’t hesitate to contact them. They are trustworthy and genuinely committed to helping victims. 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕 @𝐠𝐦𝐚𝐢𝐥 .𝐜𝐨𝐦 𝐎𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖 Highly recommended for anyone seeking justice!””

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Posted 6 months ago

This is an unsolicited advert - please do not click on any links!

Posted 6 months ago

“Lovely colourful leggings. Nice quality. Happy customer”

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Posted 6 months ago

“great business their deliver and returns is swift”

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Posted 6 months ago

“Product arrived fast but was faulty sent picture to epicentre after short phone conversation (they called me)replacement part arrived next day excellent service will use again”

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Posted 6 months ago

“Lovely easy transaction quick delivery and on time. Second Houdini harness purchased for my tripod standard poodle. Purchased lead as well as was a much sturdier option”

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Posted 6 months ago

“Great communication, excellent price and fast delivery. Rab Aeon 27 is an fantastic backpack giving me plenty of storage, clips, loops and bungees for all my winter kit for a epic day in the mountains and it'll also be perfect for multi day treks in warmer weather.”

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Posted 6 months ago

“Great selection, good prices, super-fast delivery and easy returns process. Can't ask for more...buy with confidence!”

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Posted 6 months ago

“Great service from Epicentre. I bought a Patagonia gilet at a very good price and the delivery was quick! Will buy from here again!”

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Posted 6 months ago

“Purchased a Rab fleece online and three weeks later it has still not arrived despite several phone calls. Poor online service.”

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Posted 6 months ago

Many apologies for your experience. Unfortunately there was a couple of weeks delay before you informed us the parcel hadn't been delivered. The issue has been raised with DPD, as we had already told you, and you have been refunded for the missing item

Posted 6 months ago

“Very prompt delivery and great value on the Patagonia Fleece, I love it!”

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Posted 7 months ago

“Easy to use website with great items available. Quick delivery and communication. Would recommend The Epicentre.”

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Posted 7 months ago

“Great website with loads of choice and good deals when a sale is on. Delivery came quickly.”

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Posted 7 months ago

“Great/wide selection of hiking clothes, accessories and gear. Website is easy to use with standard search, sort & filters. Generally prices are very similar to brands own websites but great discounts can be found during sales. Ordering process is easy. Dispatch/ delivery is quick & reliable (usually by DPD). On my 'look up' shortlist when buying gear for sure.”

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Posted 7 months ago

The Epicentre is rated 4.9 based on 2,406 reviews