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The Dressing Room Reviews

4.8 Rating 1,421 Reviews

96 %

of reviewers recommend The Dressing Room

Company Reviews

Product Reviews

4.8

Based on 1,421 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 26th April 2024

The Dressing Room 5 star review on 12th December 2023

The Dressing Room 5 star review on 10th October 2023

The Dressing Room 5 star review on 11th June 2023

The Dressing Room 5 star review on 2nd March 2023

The Dressing Room 5 star review on 2nd March 2023

The Dressing Room 5 star review on 2nd March 2023

17

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I lived closer to visit this beautiful independent shop with so many fabulous brands and so much choice. As soon as I saw the Knotty Ones grey gilet I knew it was going to be a must have for my winter wardrobe and absolutely love it. Beautifully made, soft and cozy and iso versatile + love the story behind the brand. Great service, beautifully packaged, quick delivery. 5 * from me :-)”

Posted 6 months ago

Thank you Michelle for your lovely review! We really do appreciate you taking the time to provide us with your feedback. We're glad you love your The Knotty Ones gilet and we are so happy to have been able to help you find something for your winter wardrobe. We hope to see you again soon!

Posted 6 months ago

“Arrived beautifully packaged within 48 hours of ordering. Amazing serive , always helpful and informative, both on the phone and online chat. Will order again without hesitation.”

Posted 6 months ago

Thank you for your review! We are delighted to hear that our service on the phone and online chat was able to make your shopping experience as pleasant as possible. It is brilliant to know that our efforts have been appreciated :) We look forward to seeing you again soon.

Posted 6 months ago

“I live too far away to visit but love the Dressing Room's online offerings and excellent helpful and kind custober service”

Posted 6 months ago

Thank you so much for your kind review, Elizabeth! We hope to see you again soon :)

Posted 6 months ago

“Always amazing service and beautifully packaged deliveries . Shoe the bear boots were just gorgeous and already had many compliments . And AV jumper fab colour .”

Posted 6 months ago

“I returned the item sadly didn’t suit but the delivery time and speed with which my refund was processed (posted Thursday, refund notification Saturday) was excellent. Will order from you again without hesitation.”

Posted 6 months ago

“Fantastic customer service, prompt and helpful online chat about sizing of a product, quickly delivered on the free 48 hour service, dress arrived beautifully packaged... it felt like a birthday present!... and i am thrilled with it”

Posted 6 months ago

“Fabulous blouses ! Love them both ! Perfect autumn colours & great quality! Arrived in gorgeous packaging and speedy delivery ! ..”

The Dressing Room 5 star review on 10th October 2023

Posted 6 months ago

“I ordered a pair of Shoe the Bear mules and Rails trousers in two sizes. The consignment arrived very quickly via Royal Mail. The mules looked amazing when tried on and the fit was superb. Unfortunately the trousers were too long. Returning these was an absolute breeze and a couple of days later the refund arrived in my account. Dressing Room never fails to offer clothes, shoes and accessories which are a bit different to the high street and always of incredible quality.”

Posted 6 months ago

“The blouse I ordered was the wrong colour for m”

Posted 6 months ago

“Great quality cashmere jumper, love it!”

Posted 6 months ago

“Although I live in a completely different county I still love the dressing room . I can always find something fabulous for any occasion or just because I love it .”

Posted 7 months ago

“Excellent customer service and very fast, efficient service from ordering to receiving my Veja trainers.”

Posted 7 months ago

“A fabulous selection of clothing. New designers every season and a good range of price points. Staff are amazing; they know their stock inside out and nothing is ever too much trouble. It’s a joy to be welcomed into a store with a friendly smile and a hello these days and other stores should take note!!”

Posted 7 months ago

“I was very happy to find the size I needed at The Dressing Room. Arrived in good time, well packaged, seem really comfortable but I haven't worn them in yet.”

Posted 7 months ago

“Amazing personalised service”

Posted 7 months ago

“As always exceptional customer service from The Dressing Room. My order arrived quickly and beautifully wrapped. I ordered two sizes as wasn’t sure which would be the best fit. I returned one item and as soon as they received it I got my refund. I wouldn’t hesitate to recommend The Dressing Room”

Posted 7 months ago

“I ordered the Paula Shoe the Bear boot online and was delighted to receive the parcel through the post promptly and carefully packaged. I am so happy with my purchase and can't wait to wear my new boots. Thank you for your service.”

Posted 7 months ago

“Very quick delivery”

Posted 8 months ago

“What a great shop! Ordered from their website and within a day my beautiful box complete with tissue paper arrived with my order. Faultless service. Great clothes, shoes and accessories. What more could a girl want? Definitely be using the Dressing Room again. Thank you”

Posted 8 months ago

“The dressing room is a reliable trend setter! Perfectly packaged, quick despatch. What's not to love?!”

Posted 8 months ago

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The Dressing Room is rated 4.8 based on 1,421 reviews