The Dressing Room Reviews

4.8 Rating 1,421 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,421 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Perfect from start to end! I ordered the Rails, Tiffany sweater, only took a couple of days to arrive from ordering and was kept updated. Will highly recommend The Dressing Room and will happily order from them again, thank you!
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Posted 3 months ago
Thank you for your lovely feedback, we are so pleased you are happy with your sweater and it was a great shopping experience for you :)
Posted 3 months ago
Really lovely shop. Great selection. Very prompt service and efficient delivery.
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Posted 3 months ago
Thank you Sarah, we are getting new deliveries all the time so keep an eye out on our site/socials to see what new season goodies we are getting in :)
Posted 3 months ago
Ordered online, contact was great and items arrives well packaged and I kept them all.
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Posted 3 months ago
Thanks for your lovely feedback, that really makes us smile. Enjoy wearing your new items :)
Posted 3 months ago
Very speedy dispatch both times I have ordered. A great selection of fashion online too.
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Posted 3 months ago
Thank you for your great feedback, that's lovely to hear. Enjoy your purchase :)
Posted 3 months ago
Lovely range of clothing - easy to use website and prompt delivery. Would definitely use again.
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Posted 3 months ago
That's great to hear Caroline, thanks for your feedback and enjoy your purchase :)
Posted 3 months ago
Speedy delivery, beautifully packaged. Sadly had to return my purchase as it didn’t suit me but will definitely return. Thank you!
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Posted 3 months ago
We are so pleased you are happy with our service, sorry to hear your item wasn't quite right - if you wanted help choosing an alternative please don't hesitate to get in touch as we would love for you to find something :)
Posted 3 months ago
My number 1 shopping destination. I only wish I could visit the shop in person. Always amazing customer service and the loyalty program is an added bonus 🎉. I cannot think of anything I could improve. Perfect 💗
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Posted 3 months ago
Thank you for your lovely feedback Lisa, comments like this really puts a smile on our faces :) and thanks again for your continued support and custom we really appreciate it
Posted 3 months ago
Fantastic price - fast delivery, I can't fault The Dressing Room's service Thanks
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Posted 3 months ago
Thank you so much for your amazing feedback, we are so pleased you are happy with our service :)
Posted 3 months ago
Treated myself to some lovely bits from the website, The Post came as expected and both bits were well-packaged. looking forward to wearing them soon. Thank you
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Posted 3 months ago
Thanks for your feedback Kimberley that's great to hear, enjoy wearing your new items :)
Posted 3 months ago
Excellent service.
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Posted 3 months ago
Thank you Susan, we are delighted you're happy with our service :)
Posted 3 months ago
Great service, clothing packed well. Great choice of fashion brands.
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Posted 3 months ago
We are so pleased you're happy with your shopping experience, thanks for your lovely feedback :)
Posted 3 months ago
I was thrilled with The Dressing Room service and the packaging was beautiful. It's the first time I have ordered from them and it certainly won't be the last. Thank you.
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Posted 3 months ago
Thanks Antonia for your fantastic feedback, we look forward to you being part of The Dressing Room community :)
Posted 3 months ago
Efficient service - thank you
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Posted 3 months ago
Thank you, we are so pleased your happy with our service
Posted 3 months ago
The Dressing Room, with out a restaurant … would say Harvey Nichols of St Albans 🥰
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Posted 3 months ago
Thank you Drew for your lovely feedback :)
Posted 3 months ago
Lovely top and gash delivery Thank you
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Posted 3 months ago
This was my 2nd purchase from The Dressing Room and it was super efficient, great service. I’m thrilled with my skirt - lovely quality and amazing at the sale price! I can’t wait to have an occasion to wear it. Thank you
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Posted 3 months ago
Thank you for your lovely review, we are delighted that you're happy with our service and your skirt :)
Posted 3 months ago
Very prompt delivery as ever
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Posted 3 months ago
Thank you Emma for your review and for your continued support, we really appreciate it :)
Posted 3 months ago
This isn't my first order from the Dressing Room, and it won't be the last. Items are posted promptly and are packaged beautifully.
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Posted 4 months ago
Thank you Caroline for your fantastic feedback, we are delighted you are happy with your purchase and that you will be returning to shop with us.
Posted 3 months ago
Honestly, the customer service could not have been better! The dress I ordered arrived impeccably wrapped with a lovely box and ribbon I’m so impressed and will be a returning customer for definite
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Posted 4 months ago
Thank you for your lovely feedback-we are so pleased you are happy with your order. We really appreciate you supporting this small business
Posted 3 months ago
As always superb efficient service from The Dressing Room my jumper arrived quickly and beautifully wrapped
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Posted 4 months ago
We are so pleased you are happy with your jumper. Thank you for your support
Posted 3 months ago
The Dressing Room is rated 4.8 based on 1,421 reviews