The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 887 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks for the very professional delivery and assembly of our new bed and mattress. All expertly completed with every consideration even though the removal of unwanted sofa bed caused a bit of a problem. Thanks guys we will be spreading the word!! Tony.”

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Posted 2 years ago

“Excellent service! Great choice of beds & materials, styles etc. quick delivery & installation team were brilliant. Throughly recommend & wouldn’t hesitate to buy from them again. Ten out of ten”

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Posted 2 years ago

“Used many times already so didn't hesitate to use again. Good range of products at competative prices. Easy to recommend.”

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Posted 2 years ago

“Friendly salesmen, very knowledgeable. The price was competitive on both our items and the delivery was on time with very helpful delivery men We couldn’t fault the service in anyway, first class.”

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Posted 2 years ago

“I am very grateful to The Bed and Mattress centre ! After an enquiry and my price limit . I looked at other options locally .. All much more than I could afford …. After about 3 weeks I had a call from the Bed and mattress Co .. a follow up with an idea ! They had a sleigh bed , a display bed , Hurray ! Just what I needed for the spare bedroom … deal done ( £200 less ) the bed was delivered the same afternoon , installed , polite and nice guys set up the bed .. no charge .. I saved £ 230 .. the company I may have “ gone with “ required an extra £ 29 . 76 for delivery !! Would recommend and give this company 5 stars .. enterprise wins the day .. CB ..”

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Posted 2 years ago

“They have a great selection of beds & mattresses - made it had to choose!! But once choice had been made everything was seamless and the bed even arrived earlier than thought :-) Would highly recommend and will visit again when need any new beds etc”

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Posted 2 years ago

“They got the exact mattress I wanted and bed. Very pleased and fantastic price too”

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Posted 2 years ago

“Wonderful service - even exchanged the mattress when it was too big for the bed. If I ever need another one I know where to go!”

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Posted 2 years ago

“What can I say, this was my first time buying from The Bed and Mattress Centre and I could not recommend them enough, excellent customer service, brilliant delivery and quick turnaround time. Last but not least, the best bed I’ve ever had!”

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Posted 2 years ago

“Excellent service in store. Very knowledgeable and not at all pushy. Give fair and honest information on all the types of matters offered (which seemed to be all types). Good price. Delivery team could not have been better-friendly, courteous & experts at what they do. We had a super-king mattress to get up a narrow cottage staircase which went smoothly without any marks on the wall or damage to the mattress or anything else. They even knew how to unhook my toddler’s stair gate (something that I didn’t know how to do!). Would highly recommend and won’t be shopping anywhere else for a brilliant quality mattress with fantastic delivery terms and team!”

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Posted 2 years ago

“Ordered 2 single divan beds with drawers and head boards. These were delivered quickly at a time that suited me. Both delivery drivers set up the beds where I needed them and even made the bed. 2 very happy children loving their new beds thank you”

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Posted 2 years ago

“First time customer here. Friendly staff, very helpful! Lovely mattresses! Delivery drivers were friendly and accommodating too!”

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Posted 2 years ago

“Love my new bed and the mattress is really comfortable. From ordering to the delivery it was all very quick and seamless. Would definitely recommend you to friends and family.”

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Posted 2 years ago

“Purchased a divan bed and Mattress in 2022 for a spare room and each visitor that slept over complemented on the mattress on how soft and comfortable it was and also a good night's sleep . We then Purchased in 2023 a King Size mattress only for the same reasons. We also recommended our Son to purchase from you also in 2022. For Price, delivery and customer service being a 10 star rating we certainly recommend a visit to the shop”

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Posted 2 years ago

“Great customer service! Had a headboard made to my measurements which was made very quickly , delivered and installed. Also bought a mattress which is great so far.”

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Posted 2 years ago

“Large choice of beds mattresses and pillows at affordable prices, very friendly and helpful advice, no need to look elsewhere for beds! ..and plenty of parking space”

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Posted 2 years ago

“Great friendly service from team.excellent.”

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Posted 2 years ago

“I like to shop locally and support independent businesses when possible, and the Bed and Mattress Centre is definitely one that gives great service at good prices. The mattress I bought was so good that a year later I emailed to ask if they had another for my spare bed. Matthew got back to me straight away to say the line was discontinued but he had one left in the size I wanted and he was happy to hold it for me til I could get over to buy. I also picked up a couple of excellent gel pillows while I was there, which have vastly improved my sleep. He did a good deal for me too so I'm a very happy customer. Easy to access just off the A27 and parking right outside the door.”

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Posted 2 years ago

“Service Excellent. Products overpriced for what they are. Spring mattress overly soft with no return policy. Foam mattress still malformed after almost a week- did not spring back as promised.”

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Posted 2 years ago

“Fantastic! So helpful and knowledgeable in helping me in choosing the bed frame and mattress. Friendly and professional. The delivery men were also efficient and friendly. Would definitely recommend this great service. Thank you Guys!”

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Posted 2 years ago

The Bed and Mattress Centre is rated 5.0 based on 887 reviews