The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 995 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 995 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very knowledgeable. Didn’t push us to make quick decisions or for more expensive items. Also fantastic with my girls running about the shop! Thank you for your help. We will be back when we need to change the children’s beds.”

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Posted 2 years ago

“Caring service excellent price good humoured delivery the mattress and pillows exceeded expectations we would recommend bed and mattress to all our friends and family”

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Posted 2 years ago

“Sian is very happy with her new bed, they gave her a bed within her budget ,delivery was good and put together aswell very good company will recommend and go there again”

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Posted 2 years ago

“Great, informative service, no rush or pressure to buy and able to spend time testing mattresses. Delivered on time by friendly, helpful chaps - would definitely use again and recommend.”

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Posted 2 years ago

“Excellent customer service. Great selection to choose from. Delivery team were fantastic. Would highly recommend!”

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Posted 2 years ago

“Polite, helpful service without any pressure whatsoever. We chose our bed and we are very happy with our purchase.”

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Posted 2 years ago

“Very good service plenty of beds and mattresses to choose from. The director advised on which mattresses would suit our needs. advice was spot on. Mattress bought and delivered and installed within 48 hours . Very very comfortable and price was very competitive. Well pleased.”

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Posted 2 years ago

“A bed is a big purchase for most people and you want to get it right. It was great to be able to try the mattresses and get friendly helpful advice from Matthew. No pushy sales, just great advice and left to decide in our own time. Really happy with our new mattress and would highly recommend The Bed and Mattress Centre. Delivery was quick and the drivers were great, managed to get our new mattress upstairs in a tricky cottage. Drivers were really helpful taking the old mattress and all the packaging away too.”

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Posted 2 years ago

“Good service 👍”

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Posted 2 years ago

“Very friendly sales assistants, good range and most held in stock. It's nice to support local, small businesses”

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Posted 2 years ago

“Great, friendly service. Good price and very happy with new mattress. The delivery guys were really helpful and friendly!”

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Posted 2 years ago

“We purchased a single bed for our daughter. It was available to see in the showroom and they had one in stock at a reasonable price. It was simple to build and is better quality than what the big brands have to offer. Customer service was faultless.”

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Posted 2 years ago

“Can't fault the service from start to finish, recommend to anyone. From sales staff to delivery men.”

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Posted 2 years ago

“Excellent service and knowledge”

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Posted 2 years ago

“Really impressed with the service and quality in every aspect of my purchases. Very happy to recommend this company.”

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Posted 2 years ago

“Used a few times now, but this review is about their after sales. Both wooden beds I purchased developed creaks 18mth after buying them. I emailed the guys just to see if there was manufacturer fault. I was surprised at the reply I got. They said that they would come out the next day, free of charge. The two chaps figured out the slats were rubbing against the frame. A bit of stick on felts did the job perfectly and I have no more squeaking!!! You would never get this level of after sales from anywhere else, great work, and keep recommending them to anyone who asks!”

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Posted 2 years ago

“Very happy with all the above.”

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Posted 2 years ago

“We’ve bought mattresses & pillows from here for years & never been disappointed with the quality, service & life span of any of the products. In fact they last years longer! Great company, great service, highly recommended.”

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Posted 2 years ago

“Matthew and his team were excellent from choosing the bed/mattress/ head board right through to the delivery and assembly. I would highly recommend The Bed and Mattress Centre.”

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Posted 2 years ago

“Wow l love the bed….the mattress is very comfy 🙏🔥”

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Posted 2 years ago

The Bed and Mattress Centre is rated 5.0 based on 995 reviews