The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 995 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 995 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely service and very helpful staff. Strongly recommend 🙂”

Helpful Report

Posted 2 years ago

“Amazing customer service from start to finish, really helpful and would highly recommend bed and mattress.”

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Posted 2 years ago

“Really happy with the customer service and how helpful they all were, would highly recommend bed and mattress.”

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Posted 2 years ago

“Excellent service. Very helpful. Efficient delivery. Very happy with our purchase. Would highly recommend”

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Posted 2 years ago

“Very helpful and happy with mattress and pillows we brought lots of stock to choose”

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Posted 2 years ago

“Excellent personal and sincere attention as always when we visit this centre. The high standard in the store is also reflected by the delivery team when they arrive at our home with the product. A pleasure to shop there, thank you.”

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Posted 2 years ago

“The Bed and Mattress company managed to deliver the day I ordered a mattress.. great service.”

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Posted 2 years ago

“Good service and very efficient delivery. Only negative is I found the item more expensive than I had expected.”

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Posted 2 years ago

“I went to look for mattress at the Bed and Mattress Centre on recommendation from friends who have purchased mattresses from there before. When I went there, the customer service I received from everyone including the delivery men was excellent. All the staff are so knowledgeable, friendly and advised me which mattress is best for me. I purchased the lovely mattress and I am very happy. I highly recommend this company. Thank you to all the staff at the Bed and Mattress Centre Kind regards,”

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Posted 2 years ago

“Excellent customer service with my picky requests and at a competitive price!”

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Posted 2 years ago

“Very helpful in choosing our new mattress. No rush, tried out loads of beds with good knowledge from the sales team.”

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Posted 2 years ago

“Couldn’t recommend it more highly, professional, friendly, knowledgeable. We only popped in to look and bought a bed and mattress! They sell you what’s right for you, not what’s most expensive. Delivery and installation was faultless too. Loving our new bed.”

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Posted 2 years ago

“True customer service. I visited to ask for help on a bed that had not been reassembled very well by the removal company after I moved. Although the bed was not purchased from this company, the team came out very promptly to put things right. They also quickly followed up with a cost effective solution for a damaged part (which did not involve a store purchase). Because of this kindness, my next bed will certainly be from here.”

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Posted 2 years ago

“A friendly service all round with a great product. At the store they let us explore in our own time, occasionally adding insight. A fast and prompt delivery of our mattress and the delivery men took it upstairs and unpacked it for me. The product itself is very comfortable. Would certainly recommend and use again.”

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Posted 2 years ago

“Great advice, price, service and delivery. Support local and buy from these guys”

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Posted 2 years ago

“Very helpful in getting spec right and delivered and installed in a timely and polite manner.”

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Posted 2 years ago

“Very good nothing was any trouble they have good knowledge of matress and were very helpful delivery guys who put the bed together were excellent as well thank you Julie and Gary Bradley”

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Posted 2 years ago

“Very good attitude and very helpful”

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Posted 2 years ago

“Excellent service, great delivery people, very helpful and polite, nothing to much trouble”

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Posted 2 years ago

“I found the team really friendly and easy to work with. As others have said, not at all pushy but offered helpful advice. Plenty of choice on base and headboard upholstery options as well as different types and quality of mattress. Mine was made to order so I had to wait a few weeks but the delivery estimate was accurate and the delivery guys were great. I love my new bed and would certainly recommend shopping here.”

Helpful Report

Posted 2 years ago

The Bed and Mattress Centre is rated 5.0 based on 995 reviews