The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 887 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, kind, helpful, knowledgeable staff. you didn't even mind when I had to change the mattress I had bought for a different one which better suited my needs. Deliveries occurred as predicted and the guys on the van couldn't have been more helpful. What a great crew, it was a pleasure doing business with you.”

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Posted 2 years ago

“Very easy to deal with without any pressure, second purchase from this company.”

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Posted 2 years ago

“We needed to replace our bed, however they very helpfully told us to keep our own mattress to check how that worked on the new divan base. Absolutely superb, the new storage divan with our existing mattress is so totally comfortable. It's so rare to find a company that doesn't over sell. We paid for assembly and that was totally worth it too. I'm very pleased to recommend them.”

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Posted 2 years ago

“Great service, excellent quality . Delivery was quick and very efficient. Would certainly recommend this company.”

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Posted 2 years ago

“At the time of choosing we were given excellent help and advice. Our mattress had to be made to measure. It fits perfectly and is very comfortable. The two man delivery team were friendly,polite and professional.”

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Posted 2 years ago

“Fantastic customer care quick and efficient service and the quality is excellent, installers built and demonstrated the functions would definitely recommend”

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Posted 2 years ago

“My first time in the shop and the service was excellent, we where assisted by a lovely gentleman who was knowledgeable and gave us great advice, but also allowed us space to browse and try. We found a mattress we liked that was reasonably priced and left the store feeling excited. A few days later they called to give us an exact delivery date and time, which suited our needs. The mattress was delivered exactly on time! The guys that brought it in where polite and kind, they gave us all the information we needed for setting up and looking after the mattress. Overall the experience was superb and I'll definitely be returning for future purchases. 10/10.”

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Posted 2 years ago

“Helpful and knowledgeable service without any hard sell, a good range, delivery within the promised timescale, made by an excellent, careful team. The bed is excellent!”

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Posted 2 years ago

“Seamless service and really comfortable nights ever since🤩.”

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Posted 2 years ago

“In a world of big brand and retail park dominance it’s so nice to find a small business that gives that extra level of personal service and friendliness. Matt was helpful and not at all pushy. He gave us a great deal and our new mattress is brilliant.”

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Posted 2 years ago

“Fantastic service well informed and willing to help Quality stock at a reasonable cost Service above and beyond Well done and thank you Robbie”

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Posted 2 years ago

“Excellent service from the guys @ The Bed and Mattress Centre. Strongly recommend them.”

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Posted 2 years ago

“We are very pleased with our new bed and would recommend The Best and Mattress Centre. Delivery was prompt and by their own friendly in house team. They took our old mattress away to be recycled. Thank you to everyone.”

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Posted 2 years ago

“2nd time we have used this company Good value quality helpful & friendly Staff highly recommend 👌”

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Posted 2 years ago

“I found the staff very helpful and pleasent to talk to and fully understood my requirements. Also I am very pleased with the mattresses, they are just as we hoped and very good quality. Also the service on delivery and disposal of our old mattresses was excellent again with helpful polite staff. Excellent service, thank you. Cliff Rook”

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Posted 2 years ago

“Really friendly and extremely helpful. Really good prices and would highly recommend.”

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Posted 2 years ago

“Excellent service - was very helpful about which mattress to buy, & we liked that we weren't just persuaded towards the most expensive one but the one that was right for us. Delivery & taking away old mattress was quick, efficient and professional - no hesitation at all in recommending.”

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Posted 2 years ago

“I needed a couple of replacement castors for a divan bed. I popped in and they couldn't be more helpful. They gave me some new castors free of charge and showed me how to put them in the bed. They also had a great range of beds so I now know where to go to buy a new bed for my daughter in the next month or so. So refreshing to be served by helpful, friendly, courteous people. Thank you.”

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Posted 2 years ago

“Fantastic company. Great customer service, support with issues and delivery will definitely use again and recommend to others”

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Posted 2 years ago

“Very friendly service. Helpful with advice and delivery. Quality of product is really good.”

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Posted 2 years ago

The Bed and Mattress Centre is rated 5.0 based on 887 reviews