The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,086 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,086 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bad and mattress are lovely”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“This is the third mattress we’ve purchased from Matthew and the team as we’ve got them in our static caravan and at home. Top quality mattresses and service was excellent. They listened to our requirements and gave knowledgeable advice on what would suit us best. No pressure sales and genuinely friendly people. Would thoroughly recommend.”

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Posted 1 year ago

“Very friendly and efficient service. Very quick delivery also. Highly recommend.”

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Posted 1 year ago

“Generally good customer service. Delivery had to be negotiated since the mattress wasn't ready to be picked as agreed upon. Also mattress quite pricy really but to do with European size. We should NEVER have left the EU!!! Delivery men did communicate well and were on time. Sadly disposing of my old mattress would have been charged at £50..... sadly no customer service there! All in all not bad but could be improved upon!!”

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Posted 1 year ago

“Fantastic company, fantastic customer service, nothing was too much trouble, I would thoroughly recommend them. Thank you once again”

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Posted 1 year ago

“Excellent service and product, would have no hesitation to recommend.”

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Posted 1 year ago

“Nice bed, just what we wanted. Delivered on time as arranged by very pleasant and helpful chaps. Price was high but you get what you pay for. And we did!”

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Posted 1 year ago

“Excellent service from sales staff down to the very pleasant delivery men.”

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Posted 1 year ago

“Excellent customer service when we walked in, other bed places are pushy but found Matthew very informative. The two men who installed the bed were polite, quick and professional.”

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Posted 1 year ago

“Fab helpful staff from the shop to delivery and assemble Very happy with the product, this is my second purchase from the company and would highly recommend”

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Posted 1 year ago

“We spent a long time choosing a mattress, we were not pressurised at all. The staff were very helpful and after we had chosen a mattress delivery was prompt. Straight up our very steep stairs and onto our bedframe.”

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Posted 1 year ago

“So happy with my new mattress 🏆 lovely staff and delivery guys very friendly 😊. Thank you indeed!!!”

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Posted 1 year ago

“Super happy, great customer service, in store and delivery. Would definitely buy again”

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Posted 1 year ago

“Couldn’t be more helpful and very informative and knowledgeable great service. Explained that we both suffer with bad backs and were looking for something that would accommodate this, can honestly say I have had fewer problems since purchasing our mattress.”

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Posted 1 year ago

“We explained what we wanted and were shown options along with explanation. We were given the time to try the options with no pressure. Answered all questions. Price was great. Delivery was professional. Very happy with the mattress!”

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Posted 1 year ago

“We were very pleased with the customer service that we received regarding our mattress. The delivery gentlemen were very prompt and careful. We would definitely recommend your company to anybody.”

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Posted 1 year ago

“The help I received from Daniel and the delivery men was excellent. Daniel helped me to find the best mattress to suit my needs and after getting used to it am more than happy with my choice. Will definitely recommend the store and the product.”

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Posted 1 year ago

“We are delighted with our purchase of both bed and mattress . This is a very profesional outfit and cannot fault them in any way. The people we were in contact with during our purchase were very friendly and so helpful. Highly recommend the bed and mattress centre. Keep up the good work guys.”

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Posted 1 year ago

“Just a short conversation and they just knew exactly what we needed. A very comfortable mattress. Superb delivery guys, even took their shoes off , so respectful and nothing too much trouble. This is what is lacking when ordering online. Yes you may pay a little more but you get exactly what you need. This is our third time here and will continue to use them. A very happy customer!”

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Posted 1 year ago

The Bed and Mattress Centre is rated 4.9 based on 1,086 reviews