The Bed and Mattress Centre Reviews

4.9 Rating 564 Reviews
98 %
of reviewers recommend The Bed and Mattress Centre
4.9
Based on 564 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Bed and Mattress Centre Reviews
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Phone:

01243 775151

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Anonymous
Anonymous  // 01/01/2019
We were very pleased with how Matthew and Dominic at Bed and Mattress Centre looked after us. They provided two excellent mattresses that were just right our adjustable bed, and they were delivered and fitted, with old mattresses taken away, within two days of our visit to the showroom. This was our second purchase from this company, and we would not hesitate to recommend them.
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Posted 1 month ago
From Sales to delivery. Absolutely can not fault this company or their product. Very very happy both Sales and the bed. Thankyou Daniel and team Very satisfied customer here
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Posted 2 months ago
We have bought several beds from this company over the years. Some castors got damaged in a move and I popped in to the shop to enquire about buying more. The gentleman, who I know has worked there for years, was very kind and helpful. He took my telephone number and a few days later contacted me to let me know he had some in stock. When I called to collect them he offered me a choice of two types of castors. He recommended the ones for wooden floors and gave them to me at no charge. Great after sales service. I would certainly recommend this company if you are looking for a new bed and want to support a reputable local company.
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Posted 2 months ago
We have dealt with this company for many years and have always found them to be very generous with their advice. Thoroughly recommended.
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Posted 2 months ago
Fantastic customer service went that extra mile to ensure we got the perfect bed for our small spare room . Second time here excellent customer journey from purchase to delivery Thank You Sally Maynard
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Posted 2 months ago
Polite and easy to deal with. Good communication following the order. Item delivered on time. Delivery team polite and efficient.
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Posted 2 months ago
Great service and the bed and mattress we purchased are genuine quality. Very helpful arranging delivery and assembly and the guys who did it were great. Highly recommend
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Posted 2 months ago
The customer service was honest, pleasant & professional. The price was extremely competitive compared to other competitors. Arranging delivery was easy & they ensured it was in sync with carpet being fitted first. The bed & mattress was delivered & fitted by literally the most polite, helpful & completely efficient, professional young men. Who went out of their way to ensure all went well. They deserve praise for a job well done.
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Posted 2 months ago
Very happy with the advice and customer service . Delivered within a quick time frame , competitively priced and very pleased with our choice of bed and mattress . Highly recommend .
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Posted 2 months ago
Went to get a mattress for my son - he’s quite fussy but we were given plenty of time and space to find the right mattress. Lots of help and advice without being pushy. Quick delivery - great service highly recommend .
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Posted 2 months ago
Very helpful service, great delivery and price!
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Posted 2 months ago
Great service from both the store and the delivery guys. Would 100% recommend!
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Posted 2 months ago
Such a helpful sales person who was kind and took time with my elderly dad . Bed delivered on time and again with helpful respectful staff who put the bed up for him and took the old bed away . Dad says Best nights sleep in years
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Posted 2 months ago
I'm delighted with my new bed, fantastic service, and even supplied me with extra headboard screws.
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Posted 2 months ago
Wonderful service and advice. Can recommend 👌
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Posted 2 months ago
Amazing 🤩
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Posted 2 months ago
Delivered within the timeframe. The delivery men were polite and helpful. They happily worked around boxes still unpacked from my recent move and were careful to make sure the cats didn’t get out. The service from the shop was excellent and plenty of helpful advice. Prices are reasonable. Would highly recommend.
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Posted 2 months ago
Absolutely fantastic service on all levels. Would definitely recommend this company.
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Posted 2 months ago
Very good selection of beds etc and very well explained by the proprietor! Then delivered earlier than expected by two very helpful guys who also installed it and took away our old mattress etc. The price of our selection was excellent. The whole experience was 9 out of 10 and that’s only because 10 is impossible!
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Posted 2 months ago
I absolutely love my new gel pillows. They are so so comfortable and I can honestly say that I'm sleeping like a log. Now I need the matress to match, I can't wait!
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Posted 2 months ago
The Bed and Mattress Centre is rated 4.9 based on 564 reviews