The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,143 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were extremely helpful in providing the information needed for us to make the right choice. Delivery and installation was effortless. Thankyou”

Helpful Report

Posted 1 month ago

“Excellent all above not had to use returns or refunds hopefully won't have to.”

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Posted 1 month ago

“Many thanks for the quick home delivery in such a short notice: and the assembly team was earlier than expected . Nice job done .”

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Posted 1 month ago

“Lovelg bed, great service, reasonable price. Thank you”

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Posted 1 month ago

“Bought our new mattress & frame no pressure selling in showroom offered advice & left to browse. Fantastic service, good honest reliable company, great choice of delivery dates, the 2 delivery guys where fab, polite & punctual.. would 100% recommend to anyone needing any beds , mattresses or bedroom furniture..”

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Posted 1 month ago

“All of the above excellent, fortunately we haven't had to use the returns for refunds hopefully we won't have to.”

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Posted 1 month ago

“Excellent service in the shop and from the delivery guys. Very pleased with the purchase.”

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Posted 1 month ago

“Best nights sleep we’ve had for a long time. No large dents to climb out of. Long may this continue.”

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Posted 1 month ago

“Mattress is very good and it’s clear that the employees are knowledgeable. They managed to ship a mattress out within 3 days of me buying it which was a lifesaver. as I didn’t have a mattress at the time. Delivery was smooth and the guys were really friendly. The only thing to note is that delivery was quite expensive at £120 to drop the mattress off a ~10 minute drive down the road. However, as I needed it on such a short notice then this is more understandable. Other than that, all good.”

Helpful Report

Posted 1 month ago

Hello Ellis, thanks for the kind words mentioned in your review. If you examine your invoice a little closer the £120 is actually a deduction that’s been applied. This is the corporate discount you are entitled to and reduced the cost of your mattress from £800 to £680. We are always happy to deliver to you for free. Enjoy your new mattress. Matthew @ BAMC

Posted 1 month ago

“I'm happy with my bed and mattress, I found what I wanted. Thank you.🤗”

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Posted 1 month ago

“Excellent service,and very nice people to do business with 👍”

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Posted 1 month ago

“We dropped into the store to have a look around and view the selection, we were welcomed in and then left to browse in peace, however when we needed more info, advice was forthcoming and our needs were discussed as to the most suitable mattresses. We made our choice and a delivery date was set. The guys who delivered the mattress were on time and even carried it up to our bedroom, both courteous and careful. A brilliant service from start to finish! The real bonus is the mattress has given us both a perfect night's sleep from day one. A big thank you to a business that really cares.”

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Posted 1 month ago

“Good, helpful, well delivered and moved mattresses up and down stairs for me. Good mattress . Comfortable . Nothing is cheap but I bought the cheaper natural fibre mattress and, so far, I find it just right .”

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Posted 1 month ago

“Fantastic customer service couldn't fault. Very helpful advice in choosing the right mattress. Lovely new mattress, would 100% recommend.”

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Posted 1 month ago

“Daniel is a friendly, knowledgeable seller. Great mattress (again!)”

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Posted 1 month ago

“5 Stars are not enough!…. I was absolutely blown away by the service and care of the team. Nothing was too much trouble. Superb Company! Beautiful choice of beds at good prices!”

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Posted 1 month ago

“I wouldn't go anywhere else for our mattress. So helpful in helping make the decision easier and the same day delivery we were lucky enough to get is unheard of in these times. Great selection to choose from and I would highly recommend anyone going here and supporting a great local business rather than the usual sheds and online minefield. Many thanks Matthew and all at the BAMC.”

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Posted 1 month ago

“Prompt delivery, good communication. Delivery, setup and taking away of the old bed went without a hitch as always.”

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Posted 1 month ago

“Excellent customer service. Superb products.”

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Posted 2 months ago

“Purchased a new mattress from them. Pleased to say there was no hard sales pitch just very helpful explaining the difference types and benefits. Fair price and excellent delivery service and would recommend”

Helpful Report

Posted 2 months ago

The Bed and Mattress Centre is rated 4.9 based on 1,143 reviews