The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 956 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 956 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, friendly staff, delivery when requested and assembly quick & efficient. Second time I have used them & will do so again.”

Helpful Report

Posted 3 weeks ago

“Friendly staff, efficient service. We were in and out of the shop within about 15 minutes taking our chosen mattress with us. Just what we wanted! The mattress is a very comfortable hybrid at a competitive price. Definitely recommend”

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Posted 3 weeks ago

“Great service in the shop, very good delivery/removal service After a week the new mattress is brilliant”

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Posted 3 weeks ago

“Great customer service as always, helpful, friendly and good delivery service. Thankyou”

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Posted 4 weeks ago

“Good honest company, fairly priced, quality products! Nothing else to say!”

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Posted 4 weeks ago

“Really pleased with our new mattress. Good advice from friendly helpful staff. Quick and efficient delivery service”

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Posted 1 month ago

“Great mattress and lovely people to deal with together with good advice on which one was suitable for us. Thanks again for all your help.”

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Posted 1 month ago

“Very helpful professional staff. Answered all questions. Very informative and knowledgeable. Clear concise pricing. Many options available. Clear on delivery procedure. Delivery chaps were excellent.”

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Posted 1 month ago

“Top company to deal with, delivered when promised 5☆”

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Posted 1 month ago

“Excellent professional service. Really knowledgeable. Bought a bed and mattress. Very reasonable price. Fast delivery and quick and efficient installation. Left it a month to review and the mattress and bed are excellent. I've never had such great sleep.”

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Posted 1 month ago

“⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Genuine Care – Highly Recommended! I can’t speak highly enough of this wonderful bed company. Over the years, they have gone above and beyond to help not only me but also my family, always taking the time to make sure we get exactly what we need. Recently, they went out of their way to source a specific mattress I wanted — nothing was too much trouble, and their commitment to customer satisfaction truly shines through. The whole team is friendly, knowledgeable, and genuinely approachable, which makes the entire experience effortless and enjoyable. The delivery staff are also fantastic — professional, careful, and always with a smile. It’s rare to find a company that combines such quality products with such personal service. If you’re looking for a bed company that truly cares about its customers, look no further. I wouldn’t go anywhere else!”

Helpful Report

Posted 1 month ago

“We are over the moon with our bed and mattress we had to go back for more and get the matching bedside tables! The staff are super lovely, helpful and knowledgeable making our trip here a very successful one! The bed and mattress were delivered, brought up to our room and assembled taking out all the stress for us! We are super grateful for this fabulous independent chain, we honestly couldn’t recommend them enough!”

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Posted 1 month ago

“Matthew was very helpful as we were going through the process of deciding which bed to buy. Our top of the range bed was available within 2 weeks of order when Dave and Patrick carefully assembled it at our home. They were very friendly and professional. We will use this company again in the future..”

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Posted 1 month ago

“Great friendly efficient service. The Derwent ottoman storage bed in Naples slate looks amazing and has so much storage - very happy.”

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Posted 1 month ago

“Informative, knowledgeable, approachable efficient and polite.”

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Posted 1 month ago

“Excellent service including advice on choosing the best mattress for our needs.”

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Posted 1 month ago

“Amazing purchase and service. Talked through easily what we were looking for, bed selection was great, not hundreds to consider which can get confusing. Knowledgeable and helpful. We bought a bed, mattress and headboard all delivered to suit when we had finished the decorating. Delivery guys were friendly and professional. We had a slight concern on one part and the after care service was the best ever and sorted immediately. The bed itself is wonderful to sleep on and we felt the price was very good. Highly recommend them.”

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Posted 1 month ago

“Great customer service and wonder mattress! Would recommend”

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Posted 1 month ago

“Wow.. we cannot recommend highly enough. The level of service we received from sale to quick delivery to removal of our old bed by their own team (that they recycle) was exemplary. In short this was the best customer experience we have received in a very long time. Not only did we get a good deal but their entire team are extremely knowledgeable and took into account our bespoke needs. Thank you beyond words as for the first time in months we have no back pain & are sleeping through the night.”

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Posted 1 month ago

“Excellent service, Advised us of the different mattresses and beds, gave us time to browse and try several of them. Polite and professional at all times. Delivery was on time, and the men couldn't do enough to make sure we were happy. Took all packaging away, and left tidy. We would certainly recommend you go there first. Excellent 👌”

Helpful Report

Posted 2 months ago

The Bed and Mattress Centre is rated 5.0 based on 956 reviews