The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 1,003 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been dealing with Matthew for nearly 20 years. Great advice and superb service from his friendly team. Purchased an ottoman super king size bed , they patiently waited until the room was ready. Delivery was efficient and tidy. Highly recommend”

Helpful Report

Posted 3 months ago

“Wouldn’t go anywhere else to buy anything bed related The three musketeers aka Dominic Daniel and Matthew are always so lovely They really have such expert knowledge and always recommend something for your needs not the most expensive .. Real personal service that hasn’t changed over the many years we’ve been going here .. Wouldn’t hesitate to recommend them”

Helpful Report

Posted 3 months ago

“Don’t go anywhere else! We recently bought a new bed and mattress from Bed & Mattress Centre Chichester and couldn’t be happier. After an underwhelming visit to one of the big chains, it was refreshing to get such knowledgeable, friendly service from Dan and the team. Delivery was right on time, the installers were professional and polite, and the bed and mattress are excellent quality. Fantastic service from start to finish. Highly recommend supporting this great local business”

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Posted 3 months ago

“Helpful and pleasant member of staff”

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Posted 3 months ago

“Such a clever but knowing sales pitch as we went in for a bed base but came out with a mattress and pillow as well! Saying that it is a fabulous comfy bed which is just what we wanted. The delivery was on time and they were really friendly and courteous. Would highly recommend this company”

Helpful Report

Posted 3 months ago

“Good price, friendly staff, delivery when requested and assembly quick & efficient. Second time I have used them & will do so again.”

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Posted 3 months ago

“Friendly staff, efficient service. We were in and out of the shop within about 15 minutes taking our chosen mattress with us. Just what we wanted! The mattress is a very comfortable hybrid at a competitive price. Definitely recommend”

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Posted 4 months ago

“Great service in the shop, very good delivery/removal service After a week the new mattress is brilliant”

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Posted 4 months ago

“Great customer service as always, helpful, friendly and good delivery service. Thankyou”

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Posted 4 months ago

“Good honest company, fairly priced, quality products! Nothing else to say!”

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Posted 4 months ago

“Really pleased with our new mattress. Good advice from friendly helpful staff. Quick and efficient delivery service”

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Posted 4 months ago

“Great mattress and lovely people to deal with together with good advice on which one was suitable for us. Thanks again for all your help.”

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Posted 4 months ago

“Very helpful professional staff. Answered all questions. Very informative and knowledgeable. Clear concise pricing. Many options available. Clear on delivery procedure. Delivery chaps were excellent.”

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Posted 4 months ago

“Top company to deal with, delivered when promised 5☆”

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Posted 4 months ago

“Excellent professional service. Really knowledgeable. Bought a bed and mattress. Very reasonable price. Fast delivery and quick and efficient installation. Left it a month to review and the mattress and bed are excellent. I've never had such great sleep.”

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Posted 4 months ago

“⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Genuine Care – Highly Recommended! I can’t speak highly enough of this wonderful bed company. Over the years, they have gone above and beyond to help not only me but also my family, always taking the time to make sure we get exactly what we need. Recently, they went out of their way to source a specific mattress I wanted — nothing was too much trouble, and their commitment to customer satisfaction truly shines through. The whole team is friendly, knowledgeable, and genuinely approachable, which makes the entire experience effortless and enjoyable. The delivery staff are also fantastic — professional, careful, and always with a smile. It’s rare to find a company that combines such quality products with such personal service. If you’re looking for a bed company that truly cares about its customers, look no further. I wouldn’t go anywhere else!”

Helpful Report

Posted 4 months ago

“We are over the moon with our bed and mattress we had to go back for more and get the matching bedside tables! The staff are super lovely, helpful and knowledgeable making our trip here a very successful one! The bed and mattress were delivered, brought up to our room and assembled taking out all the stress for us! We are super grateful for this fabulous independent chain, we honestly couldn’t recommend them enough!”

Helpful Report

Posted 4 months ago

“Matthew was very helpful as we were going through the process of deciding which bed to buy. Our top of the range bed was available within 2 weeks of order when Dave and Patrick carefully assembled it at our home. They were very friendly and professional. We will use this company again in the future..”

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Posted 4 months ago

“Great friendly efficient service. The Derwent ottoman storage bed in Naples slate looks amazing and has so much storage - very happy.”

Helpful Report

Posted 4 months ago

“Informative, knowledgeable, approachable efficient and polite.”

Helpful Report

Posted 4 months ago

The Bed and Mattress Centre is rated 5.0 based on 1,003 reviews