The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,104 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,104 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks very much for your efficient service. It didn't take long for us to choose an appropriate mattress for us. The mattress was delivered and the old mattress removed quickly as promised. It was later in the day than agreed because of heavy traffic, but we were kept informed of progress throughout.”

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Posted 5 months ago

“Excellent service. Cheery and helpful delivery and installation. Bed is very comfortable. Thank you to all involved.”

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Posted 5 months ago

“Great service and advice”

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Posted 5 months ago

“This is the second mattress we have purchased from the Bed & Mattress Centre and once again we are very happy. Delivery was great and the team helpfully took away our old mattress. There was a small hiccup with the order but this was dealt with quickly and professionally. The Sussex Support 2000 is incredibly comfortable and you can feel the quality. Overall a very positive experience from start to finish and we’d happily recommend this company.”

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Posted 5 months ago

“The guy's really know their business, we were in need of a bed and two mattresses, and they made the whole process really great all the way through from choosing to then delivery and installation. As soon as you walk through the door you get a friendly greeting and if you need help please ask, they don't push you into buying certain products, they leave you to it but when you do need advice they are extremely knowledgeable and helpful.”

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Posted 5 months ago

“Hi Matthew & Team. Apologies in this being rather delayed but I just wanted to say a big thank you for your help & assistance with buying our new Mlily 5000 & getting it out to us quickly. The chaps that delivered our mattress were lovely and very helpful. On their recommendation we put some extra support under our wooden base which had a small amount of flex in it. The mattress is brilliant. My partner John has suffered from a bad back for years and has noticed a definite improvement in it already! Happy Customer! Many thanks Victoria”

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Posted 5 months ago

“Everything about the experience, from walking into the showroom, to placing the order, to delivery has been nothing short of a pleasure. Matt has been brilliant, so were Pat and Dave, who delivered and assembled the beds. The beds are wonderfully comfortable, the drawers underneath are spacious, and the whole experience has been a huge success. I would recommend The Bed and Mattress Centre to anyone.”

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Posted 5 months ago

“Visited here on the advice of friends. We were welcomed and pointed in the right direction of our needs as were purchasing three mattresses. Very informative, great knowledge and not felt pressured in any way. Delivery was 3 days after purchase. Friendly and polite delivery. Really happy with all the mattresses, and exactly what we wanted.”

Helpful Report

Posted 5 months ago

“This shop had been very good in the past when I needed a mattress urgently for a relative so I was happy to return. They're so helpful, they listen to what you want and explain clearly what the options are, then they give you time to try some and even offer FaceTime calls if you need to discuss it with your partner. Great service all round, delivery guys were brilliant too”

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Posted 5 months ago

“Fast efficient service Very comfortable mattress”

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Posted 5 months ago

“Great service and an excellent mattress at a reasonable price. Many thanks”

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Posted 5 months ago

“Fantastic as always. I would not go anywhere else for my mattress. So helpful, super fast delivery and took such care explaining all the care that I need to give my new mattress. Thank you.”

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Posted 5 months ago

“We received great advice and were left to try several mattresses before making our decision as to which one was the best. The price was good and delivery was quick and the mattress was unpacked and taken to the room and our old mattress was taken away. Overall an excellent service.”

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Posted 5 months ago

“Dom was most helpful in helping us choose a new mattress for our campervan. We laid on a few, told him what we were looking for as our current one was far too soft. He even came out to check out what we had to help advise us further. We also then purchased 2 pillows! Would definitely recommend.”

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Posted 5 months ago

“Service was excellent. Matthew was very helpful.”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Usual excellent advice and service.”

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Posted 6 months ago

“Great service, I highly recommend these people very helpful a man of his word & was delivered when he said a few days later, not weeks, you won’t beat their prices either”

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Posted 6 months ago

“Just returned to replace a mattress I purchased from here 12 years ago. I experienced the same wide range of products to chose from and the same great service. Highly recommend to all”

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Posted 6 months ago

“Just taken delivery of yet another bed from Chichester bed and mattress With service like theirs we just wouldn’t even think about going anywhere else Dominic Daniel and Matthew always welcome you like old friends Their advice is genuine and reliable and their beds and mattresses are soooo comfy It’s always such a pleasure to visit the showroom The delivery times are really good and the two lads who deliver and install the beds are so lovely Honestly two really lovely guys it’s always a pleasure to see them Wouldn’t hesitate to recommend this company .”

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Posted 6 months ago

The Bed and Mattress Centre is rated 4.9 based on 1,104 reviews