The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 1,002 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great service. Matthew was so knowledgeable and helpful explaining the differences in mattresses. He allowed us time and space to work out which one was the best for us. Dominic was great in organising delivery and it was delivered on time. Great service. Really great service.”

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Posted 2 months ago

“Great service and very helpful throughout. Have used several times and would definitely recommend.”

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Posted 2 months ago

“Customer service is extremely good, pricing is on a par with what you would pay for the same brand (Mlily) in one of the chain stores, delivery was quick & efficient. The store offers to remove & recycle your old bed for a fee - I paid this & got a prompt refund when I changed my mind. On the whole I would recommend this company to everyone.”

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Posted 2 months ago

“So happy! All the staff I've interacted with, in the shop, over the phone and the delivery guys, have been kind and friendly and provided an outstanding level of service. Never any pressure. My mattress is worth every penny. I'm sleeping deeper already, after just days, and I'm waking up feeling more rested and less stiff in the morning. The smell of lanolin just reminds me of the quality of the filling. Very happy to recommend. Thank you so much!”

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Posted 2 months ago

“Great advice given and mattress was in stock. Excellent business, will use again”

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Posted 2 months ago

“Visited this shop to purchase a new double bed and mattress. The salesman was friendly, polite and knowledgeable. He pointed us in the direction of a bed which matched exactly our requirements and was within our budget. The whole experience from purchase to delivery was efficient and quick. I would thoroughly recommend this company and wouldn't hesitate to buy from them again.”

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Posted 2 months ago

“We cannot recommend these guys more highly! We purchased a mattress nearly ten years ago, and went back to be served by Matthew again - highly knowledgeable, and very easy to deal with. He recommended a new mattress, delivery was brilliant, they took away the old mattress, and the delivery men were very helpful. Fantastic customer service and they know what they are talking about!”

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Posted 3 months ago

“I recently had an outstanding experience with this bed and mattress shop, and I felt they truly deserved a positive review. About a month ago, I had an emergency need for a king-size bed, mattress, and pillows. It was already 3pm, and I needed everything delivered the same day. The team were absolutely fantastic. They didn’t push the most expensive options, but instead offered sensible, honest recommendations that suited exactly what I needed. To my amazement, they delivered everything within just two hours of me walking into the store. The whole process was smooth, friendly, and highly professional. I’ve since returned for another bed and additional mattresses, and once again received first-class service. The staff were just as friendly, helpful, and customer-focused as before, offering great advice without any pressure. I genuinely recommend this shop to anyone looking for quality products and exceptional service. They really go above and beyond!”

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Posted 3 months ago

“Bought mattress before and went back for more when needed new ones for different place. Great choice - easy to test mattresses Great advice Great price”

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Posted 3 months ago

“Great service. Very friendly,informative and helpful staff. The delivery drivers were exceptional with a quick turn around. Very pleased with my purchase from the Bed and Mattress Centre and would definitely recommend”

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Posted 3 months ago

“Such helpful staff, from helping us find the right mattress for us, to arranging delivery and removal of our old mattress. Quick, efficient and great prices.”

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Posted 3 months ago

“Matthew's expert advice at The Bed and Mattress Centre was invaluable in helping us make a good decision on choice of mattress. We are most pleased with the mattress having slept on it for two weeks now.”

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Posted 3 months ago

“Very helpful in choosing the beds and very nice people to deal with. Delivery men were excellent and didn't complain at having to carry everything up 3 flights of stairs. Excellent service.”

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Posted 3 months ago

“Such a friendly, helpful bunch! Would highly recommend to anyone. Great advise and affordable prices.”

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Posted 3 months ago

“Matthew was wonderful in helping me choose the right bed set and mattress to suit the size of my bedroom, my drawer requirements and my back problems. Very knowledgeable and proud of the products the business manufactures and sells. Delivery was as promised and the guys who put it all together were friendly, efficient and thoughtful. Cannot thank you all enough!”

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Posted 3 months ago

“I am a returning customer to the Bed and Mattress Centre. I can highly recommend this company, professional, value for money, quality beds and mattresses, trustworthy, knowledgeable and the delivery team are absolutely first class. Fantastic!”

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Posted 3 months ago

“Fantastic service and advice in store and great delivery. The mattress is brilliant, best nights sleep I’ve had in a long time, great local company. Highly recommend.”

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Posted 3 months ago

“Excellent on both service and delivery.”

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Posted 3 months ago

“Excellent service, friendly knowledge staff. Delivery very quick (same day). Would recommend The Bed and Mattress Company.”

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Posted 3 months ago

“Wonderfully comfortable mattress, a good price and delivery superb. The 2 young delivery men were polite, professional and delightful in their demeanour. A first class service.”

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Posted 3 months ago

The Bed and Mattress Centre is rated 5.0 based on 1,002 reviews