The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,441 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,441 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made the wrong choice of cooker which was my fault, wrong power requirement so I needed to send it back. There was a restocking charge and also a collection cost. The driver and company were very helpful in getting to the house before the alloted time which was much appreciated. I would use again. But be more careful on the suitability of the product. Thabk you for your assistance.”

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Posted 1 week ago

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Posted 1 week ago

“Hi, When I got to the depot the staff in the office and warehouse were extremely helpful, I would certainly recommend anyone to use the them”

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Posted 3 months ago

“Hi, When I got to the depot the staff in the office and warehouse were extremely helpful, I would certainly recommend anyone to use the them”

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Posted 3 months ago

“Hi, When I got to the depot the staff in the office and warehouse were extremely helpful, I would certainly recommend anyone to use the them”

Helpful Report

Posted 3 months ago

“Hi, When I got to the depot the staff in the office and warehouse were extremely helpful, I would certainly recommend anyone to use the them”

Helpful Report

Posted 3 months ago

“They resolved the problems and I am very happy with my new oven. But, the website needs to be clearer as to where you see what level of "Graded" a purchase is. Also I got two stories as to why my replacement delivery had to be rescheduled. When I called, I first got a little bit of a run around but when I spoke to a manager everything was dealt with efficiently, in a timely fashion and I am very happy with my purchase.”

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Posted 4 months ago

“Product appears to be ok so far although arrived in a shabby package no damage was incurred to hobb unit the time of delivery was quite lengthy as well”

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Posted 9 months ago

“I don’t think my washing machine was new there was no instructions with it it came with bubble rap and marks on it”

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Posted 1 year ago

“The appliance was delivered on time and in the right condition.I would have liked it if the dellivery guys would have taken my old appliance away, this would improve the service somewhat.”

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Posted 1 year ago

“Good price, good service. Very nice and prompt phone call about delivery.”

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Posted 1 year ago

“We bought a washing machine. All as described and arrived on time by a very pleasant driver”

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Posted 1 year ago

“Anna was very helpful and answered for all my questions with great knowledge. Definitely will recommend The Appliance Depot to my friends and family👍”

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Posted 1 year ago

“Good service flexible delivery and fitting”

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Posted 1 year ago

“Delivery was on time. Product okay. Cheap and cheerful bargain as a stop gap. Probably won’t use again because of high delivery charge and returns policy involving tight time limit and admin charge.”

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Posted 1 year ago

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Posted 1 year ago

“Helpful on phone but only 1 delivery date available”

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Posted 1 year ago

“The product was offered at a great price but unfortunately arrived with a drawer and fittings missing. However, the customer service provided by Anna and Charlie are faultless. So responsive and helpful. Thanks.”

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Posted 2 years ago

“Polly was very helpful on the phone and explained all about the appliance and was very friendly .the oven was reasonably priced and it was explained to us that there was a small dent on the side which wouldn't be seen when fitted. The delivery was on time and the driver was very helpful . The price of delivery was also very good. All in all a good service.”

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Posted 2 years ago

“Well they delivered item as agreed and item seems to be as described.”

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Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,441 reviews