The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,407 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your staff were very friendly and helpful and solved my question”

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Posted 1 day ago

“I don’t even want to give you one star. The most awful experience I have had. My extractor hood was damaged. I could not examine this until my kitchen was being fitted - but because this was more than 48 hours was sent a email which says after this no liability. Great customer service….not. Delivery man manhandled an already damaged box into my house. Buyer beware this is a company that sells cheaper but you get cheap rubbish!”

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Posted 2 days ago

“They resolved the problems and I am very happy with my new oven. But, the website needs to be clearer as to where you see what level of "Graded" a purchase is. Also I got two stories as to why my replacement delivery had to be rescheduled. When I called, I first got a little bit of a run around but when I spoke to a manager everything was dealt with efficiently, in a timely fashion and I am very happy with my purchase.”

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Posted 1 week ago

“Excellent service and extremely competitive prices are to be had. Furthermore ,delivery was the same day as l live nearby. Even had a bit of help with it's fitting from the delivery driver.”

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Posted 3 weeks ago

“The experience of buying a new oven has been pleasurable from beginning to end. Great communication online, on telephone and with the delivery driver. Very pleased with our purchase. Would use The Appliance Depot again and will be telling everyone! Thank you.”

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Posted 1 month ago

“Great looking cooker arrived up in the very North of the Highlands at the nominated time as promised. The Appliance Depot are clearly very efficient, for example, when a small issue arose it was quickly and easily resolved. Special thumbs up for Irena who followed the pre-sales communication with after sales help by email and a phone call.”

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Posted 1 month ago

“Very helpful and easy transaction when ordering and arranging delivery of the appliance on the telephone. Nothing was too much trouble.”

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Posted 1 month ago

“Found our appliance on their website for an amazing price. Was delivered at a fair cost in mint condition. Customer service kept us informed throughout. Really recommended.”

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Posted 1 month ago

“Accurately decribed. Value for money. Easy to discuss item with polly and purchase. Delivery date and approx time confirmed. Efficient delivery with a nice man. A great purchase. Would buy again.”

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Posted 2 months ago

“The customer service we received from Irina was exceptional Very happy Thank you Ljiljana Willis”

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Posted 2 months ago

“Very helpful thank you for your help.”

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Posted 2 months ago

“Very helpful thank you for your help.”

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Posted 2 months ago

“very good well pleaed very helpful driver thanks”

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Posted 3 months ago

“great service , great device . thanks”

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Posted 3 months ago

“Ordered a cooker hood. Delivered promptly, good communication from customer service and courier. All arrived intact. Yet to be tested in operation but hopefully OK. Pleased with purchase, good value, would buy again.”

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Posted 3 months ago

“Great customer service”

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Posted 4 months ago

“Very courteous and professional Thank you Irina Regards George Stojanovic”

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Posted 4 months ago

“Really good service, driver was very friendly and helpful.”

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Posted 4 months ago

“Excellent service, from both sales and the delivery driver”

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Posted 4 months ago

“Great value. Good fun bidding. Nice clear communications.”

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Posted 4 months ago

The Appliance Depot is rated 4.6 based on 1,407 reviews