The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,409 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought 3 appliances from this seller. The sales team were extremely professional, very knowledgeable, polite, friendly, quick to answer questions.. and Anna, who handled my order, was extremely patient with me, despite me multiple times changing my order. Yet, although I was not making things go easy as constantly changing my mind as to what I wanted. Throughout, Anna was extremely patient, helpful and very professional. Outstanding customer services, I was very impressed. As for the appliances. Quick delivery, well packed, and everything was fantastic quality, very much as to how the adverts described the items. The deals they offer are outstanding and best deals available online, but the appliances really are new/ex-display and in perfect condition. I could not have had a better buying experience. I absolutely highly recommend as 5 star service, 5 star products. I shall definitely be buying again from here. I very much recommend you do the same”

Helpful Report

Posted 1 year ago

“Great service and a good price. The freezer was as described. I would definitely recommend. Thanks”

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Posted 1 year ago

“Great price and professional delivery”

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Posted 1 year ago

“If only more companies were like this one. Help 10/10 Communication: 10/10 Staff: I dealt with Anna, top notch agent/problem solver/listener 11/10 Quality service from start to finish. I would happily buy from them again. They are now on my trusted supplier sheet. Thank you VERY much The Appliance Depot”

Helpful Report

Posted 1 year ago

“The Appliance Depot Team replaced a Neff K5872SEOG built-in fridge/freezer which had a refridgerent issue with a brand new Neff fridge/freezer of the same model. They transferred the doors to the left hand side, did a thorugh engineer check etc., to make sure the fridge/freezer was in perfect worked order before delivery. We will not hesitate to use The Appliance Depot again. Excellent prooce and good service. Jenny Green”

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Posted 1 year ago

“I ordered my appliance on line. there was a problem, which was soon solved by a very curteous lady. My delivery was arranged.. When it arrived the appliance was soon put into its designated place, the whole experience, from start to finish , went smoothly. I would certainly recommend Appliance Depot.”

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Posted 1 year ago

“Good website that clearly identifies blemishes on each appliance. Good prices, really easy no messing purchasing. Good value quick and easy delivery. All in as smooth a purchase as you could hope for.”

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Posted 1 year ago

“Oven I bought was great value, free delivery next day in morning , delivery was communicated very well and delivered into my kitchen. Staff at shop and delivery guys were very helpful 👍”

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Posted 1 year ago

“Excellent communication at all stages of the order process including a phone call a couple of days in advance of the delivery and then one from the driver about half an hour before getting here. The driver checked the goods thoroughly before leaving.”

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Posted 1 year ago

“Exceptional price, exceptional service, and courtesy. Do I work for them? No, but I bet they treat their staff well.”

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Posted 1 year ago

“Good price great sevice so couldn't fault it.”

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Posted 1 year ago

“I ordered I new Smeg integrated fridge. It arrived on time the delivery guy did check it over and all seemed ok. When I unpacked it to install it I noticed a white cover grill was broken. I called and It was answered by a nice lady called Anna. She ask me send over pics of the damage and she then went away and sorted a replacement for and it arrived in a couple of days. This is the the third item I have bought and I have received great service each time. Highly recommend this company and the staff.”

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Posted 1 year ago

“Excellent customer service and fast delivery”

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Posted 1 year ago

“Great service, high-quality products, and very good value for money! Highly recommended.”

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Posted 1 year ago

“Very happy with the service from TAD. Friendly, responsive and delivery first from various suppliers I used for kitchen appliances.”

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Posted 1 year ago

“Excellent and efficient service. The washing machine we ordered had 2 tiny dents that doesn't effect the performance and are hardly noticeable. It was delivered on time and they kept me up to date with time of delivery as promised. Would definitely use again.”

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Posted 1 year ago

“Great price and good information on delivery. The delivery driver was excellent in getting the fridge into the house.”

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Posted 1 year ago

“Excellent Service and good price. Delivery driver was excellent as we had a bit of a job fitting it in.”

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Posted 1 year ago

“Excellent, friendly and on time service. Goods received exactly as advertised at a great cost saving over RRP.”

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Posted 1 year ago

“From placing the online order to delivery ,we were kept informed. Driver was helpful and arrived exactly at the time he said he would. Good service all round.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,409 reviews