The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.64

4.6 Rating 1,318 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,318 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 21st April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very professional company with great prices. Very good communications with a phone call and a conformation email. Highly recommended.”

Helpful Report

Posted 9 months ago

“Really happy from start to finish, very friendly and the driver was brilliant. Thanks.”

Helpful Report

Posted 9 months ago

“Great service and products at a competitive price. Second time we’ve purchased items from the Appliance Depot.”

Helpful Report

Posted 9 months ago

“Very good communication speedy delivery great price”

Helpful Report

Posted 9 months ago

“Good experience getting a dishwasher here. Personal Comms, nice delivery driver, had me check the appliance and reminded me about warranty info. We are still connecting everything up so can't comment on the actual appliance yet but it looks great and had a really good experience with the company.”

Helpful Report

Posted 9 months ago

“I am very impressed with the service from Appliance Depot - everything from the website, ordering, communication from them and the delivery process and delivery driver has been excellent- delighted with our purchase! Great value and minor packaging damage exactly as described.”

Helpful Report

Posted 9 months ago

“Great prices and genuinely good service, you get a call before delivery, and you are never put through to a call center abroad.”

Helpful Report

Posted 9 months ago

“Great appliance, great price and delivered promptly. Thank you”

Helpful Report

Posted 9 months ago

“Great deals and easy delivery. I had one fridge which arrived and wasn't working and it was replaced within a week. Super friendly staff and delivery people - would 100% recommend purchasing from here Note one thing that is slightly annoying is that that you cannot use two discount codes so if you please a bid on a sale item you wont be able to apply discount codes that are currently live.”

Helpful Report

Posted 9 months ago

“Good Response to queries Awaiting for their speedy Delivery”

Helpful Report

Posted 9 months ago

“A***** top service great communication”

Helpful Report

Posted 9 months ago

“super customer service and communication. Item arrived on time and helpful driver. Will use again. Thank you.”

Helpful Report

Posted 10 months ago

“Fantastic service, great product and price to match. Delivery was much faster than expected and I was kept informed of delivery right through to it being dropped at my door. Would highly recommend appliance depot.”

Helpful Report

Posted 10 months ago

“Ordered a Smeg dual sink stainless steel, ordering went smooth, communication from the company at every step went above and beyond calling to arrange delivery and backing it up with emails, then follow up emails to say what drop we'd be, then a call on the day from the driver saying how far away he was and ETA. Item was well packaged and no damage to the box. Then a follow up call as I wasn't there letting me know it was left in the allocated space. Will definitely be using this company again as for me customer service what matters and they seem to have it spot on, in this world of today it's very rare Thank you. 🙂”

Helpful Report

Posted 10 months ago

“Wow! I bought a graded fridge freezer with slight dents for a really good price. I expected that, for the price, the dents would be very obvious. When it arrived the 'slight dents' were hardly visible! Lovely clear communications about delivery and a very helpful, friendly delivery driver. Would I buy from The Appliance Depot again? Too right I would!!!”

Helpful Report

Posted 10 months ago

“I purchased a new appliance from the appliance depot. Online ordering was easy and the team where very helpful to schedule a quick and convenient delivery time. The delivery driver called ahead of time and brought my appliance into the kitchen, even unpacking it to ensure it was undamaged. Really good service and great prices.”

Helpful Report

Posted 10 months ago

“Very easy to sort and purchase your product as the personel are extremely helpful and courteous”

Helpful Report

Posted 10 months ago

“The service was good it came in good time the driver was very helpful well pleased will use you again”

Helpful Report

Posted 10 months ago

“Great price for a product that is in perfect condition. Lovely, friendly driver delivered the fridge freezer this morning and was really accommodating with helping to get the item inside. Will definitely used The Appliance Depot again, and recommend to others. Thanks”

Helpful Report

Posted 10 months ago

“We bought a CDA Fridge Freezer, price a lot lower than elsewhere. Driver phoned before delivering, very helpfully put it inside the hall and waited whilst we checked for any damage (his suggestion). There was none. Will use this company again if we need anything else.”

Helpful Report

Posted 10 months ago

The Appliance Depot is rated 4.6 based on 1,318 reviews