The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,441 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,441 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service and good price. Delivery driver was excellent as we had a bit of a job fitting it in.”

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Posted 1 year ago

“Excellent, friendly and on time service. Goods received exactly as advertised at a great cost saving over RRP.”

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Posted 1 year ago

“From placing the online order to delivery ,we were kept informed. Driver was helpful and arrived exactly at the time he said he would. Good service all round.”

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Posted 1 year ago

“From purchase to delivery we were kept informed and when the washer dryer was delivered bang on time it was in perfect condition. Well done Appliance Depot.”

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Posted 1 year ago

“Very happy with Smeg washer/dryer, fantastic value. The ladies in customer service were very helpful and kept me informed of delivery date 😊 Many thanks, keep up the good work!”

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Posted 1 year ago

“Excellent service can’t fault it”

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Posted 1 year ago

“Excellent service. Very helpful communications and updates with the order and its delivery. Cannot fault.”

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Posted 1 year ago

“Very good deals, phones answered quickly, knowledgeable and helpful people on the end of the line, reliable delivery - what more can you ask? Have used this business several times over quite a few years and the quality of service has stayed at a high level.”

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Posted 1 year ago

“This has been my first experience with The Appliance Depot it definitely won't be my last. I can not fault the service I have received, from start to finish, it has been exceptional, I have been treated with the utmost curtesy and respect, in spite of the extended Christmas and New Year holiday everything ran so smoothly. Thank you one and all.”

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Posted 1 year ago

“Excellent customer service and very helpful advisor.”

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Posted 1 year ago

“Great communication on delivery of item and also swift to respond to a query once I received the appliance . Would defo use again”

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Posted 1 year ago

“Great service; new Neff Hob delivered on schedule and by a driver who knocked on the door and waited to hand it over!”

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Posted 1 year ago

“Very helpful, great customer service. I'm very happy with my new appliance”

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Posted 1 year ago

“Great service very happy with appliance”

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Posted 2 years ago

“Had great customer service with punctual delivery and quality.”

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Posted 2 years ago

“Great company and service from start to finish . would recommend to family and friends”

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Posted 2 years ago

“I bought a smart fridge and this company gave me Great service, quick delivery, low price 5 stars!”

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Posted 2 years ago

“Great prices, also brilliant customer service! Received everything I was looking for, would recommend.”

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Posted 2 years ago

“the aftercare was top notch. The machine had a manufacturer fault and my refund and collection was organised without a hitch - buy with confidence.”

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Posted 2 years ago

“Just bought and collected a small hoover fridge. Big saving on new. Staff very friendly and helpful. The one I had down to me had a couple of dinks on the front, not described. The lad agreed, without any of the usual attitude!! He spoke to the office who were happy to swap for another. Would happily use again”

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Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,441 reviews