The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,407 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service can’t fault it”

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Posted 1 year ago

“Excellent service. Very helpful communications and updates with the order and its delivery. Cannot fault.”

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Posted 1 year ago

“Very good deals, phones answered quickly, knowledgeable and helpful people on the end of the line, reliable delivery - what more can you ask? Have used this business several times over quite a few years and the quality of service has stayed at a high level.”

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Posted 1 year ago

“This has been my first experience with The Appliance Depot it definitely won't be my last. I can not fault the service I have received, from start to finish, it has been exceptional, I have been treated with the utmost curtesy and respect, in spite of the extended Christmas and New Year holiday everything ran so smoothly. Thank you one and all.”

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Posted 1 year ago

“Excellent customer service and very helpful advisor.”

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Posted 1 year ago

“Great communication on delivery of item and also swift to respond to a query once I received the appliance . Would defo use again”

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Posted 1 year ago

“Great service; new Neff Hob delivered on schedule and by a driver who knocked on the door and waited to hand it over!”

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Posted 1 year ago

“Very helpful, great customer service. I'm very happy with my new appliance”

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Posted 1 year ago

“Great service very happy with appliance”

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Posted 1 year ago

“Had great customer service with punctual delivery and quality.”

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Posted 1 year ago

“Great company and service from start to finish . would recommend to family and friends”

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Posted 1 year ago

“I bought a smart fridge and this company gave me Great service, quick delivery, low price 5 stars!”

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Posted 1 year ago

“Great prices, also brilliant customer service! Received everything I was looking for, would recommend.”

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Posted 1 year ago

“the aftercare was top notch. The machine had a manufacturer fault and my refund and collection was organised without a hitch - buy with confidence.”

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Posted 1 year ago

“Just bought and collected a small hoover fridge. Big saving on new. Staff very friendly and helpful. The one I had down to me had a couple of dinks on the front, not described. The lad agreed, without any of the usual attitude!! He spoke to the office who were happy to swap for another. Would happily use again”

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Posted 1 year ago

“Very happy came on time good price working well”

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Posted 1 year ago

“We bought a microwave which was graded because of a "tatty" box but when we received it found that the door hinge was damaged. After sending the usual photos to confirm the problem Charlie immediately put another microwave on hold and offered the alternative of keeping the product at a reduced price. We decided to get another one in a "tatty" box which had obviously been thoroughly checked. We are very pleased with the customer service and outcome and would buy from the company again.”

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Posted 1 year ago

“Great company can't fault them they delivered my freezer on time keeping me informed all the way Really pleased with the freezer so much space and was a very good price from Appliance Depot considering other companies were a lot more.The office staff were very helpful and friendly. I will certainly buy from them again and would recommend them to my family and friends”

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Posted 1 year ago

“Great price , brand new Smeg washing machine as described. Delivery on time and completely as described. Was a bit sceptical initially as price was too good to be true (£450 instead of £1000+) but it's the real deal and the washing machine is perfect , arrived in the original packaging and has been working perfectly for the last couple of months.”

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Posted 1 year ago

“Very helpful lady that answered the call checked the goods as I asked and all staff were very polite and helpful.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,407 reviews