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Textile Express Reviews

4.9 Rating 7,848 Reviews
99 %
of reviewers recommend Textile Express
Company Reviews Metrics
4.9
Based on 7,848 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Textile Express Reviews
Textile Express 5 star review on 4th December 2025
Sue McCormick
Textile Express 5 star review on 15th May 2025
Jackie Grundy
Textile Express 5 star review on 19th April 2025
Valerie Davies
Textile Express 5 star review on 19th April 2025
Valerie Davies
Textile Express 5 star review on 8th April 2025
Melanie McDonald
Textile Express 5 star review on 26th February 2025
Elinor Lambrecht
Textile Express 5 star review on 26th February 2025
Elinor Lambrecht
420
Anonymous
Anonymous  // 01/01/2019
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Jane Grant
Verified Buyer
“The sample was great but the colours were flatter and lacked the vibrancy the photo suggested.”
Helpful Report
(Oswestry) - Posted 3 months ago
Alice Perks
Verified Buyer
“Excellent service, knowledgable staff , hudge selection, really appreciated being given order even though shop was closed.”
Helpful Report
(Oswestry) - Posted 3 months ago
Christine Cartwright
Verified Buyer
“Always an excellent service from Tex Ex, good quality fabrics and a huge choice”
Helpful Report
(Oswestry) - Posted 3 months ago
Gina Hutchings
Verified Buyer
“Love Textile Express, extremely helpful when having to order online, samples arrived quickly, they even suggested and sent me some glimp samples to match the fabric I’d ordered, first class service.”
Helpful Report
(Oswestry) - Posted 3 months ago
Anne James
Verified Buyer
“Easy to order fabric online and fast delivery.”
Helpful Report
(Oswestry) - Posted 3 months ago
Jane Simmons
Verified Buyer
“Excellent rapid and focused customer service.”
Helpful Report
(Oswestry) - Posted 3 months ago
Edith Campbell
Verified Buyer
“Great quality fabric (all cotton terry cloth), perfect for my porject. Excelent and fast customer service.”
Helpful Report
(Oswestry) - Posted 3 months ago
Carole Simpson
Verified Buyer
“Although one item I ordered was unavailable, a very helpful lady there helped me by arranging for the remaining 2 items to be posted thus avoiding the £6 postage as they were only small. This was very welcome as I thought the postage was rather high.”
Helpful Report
(Oswestry) - Posted 3 months ago
Sam Nicholls
Verified Buyer
“Material ordered perfect for upholstering project and glad to buy from a small business too. Thank you”
Helpful Report
(Oswestry) - Posted 3 months ago
Adam Miller
Verified Buyer
“Beautiful fabric - quick delivery - thank you”
Helpful Report
(Oswestry) - Posted 3 months ago
Sara Gorrod
Verified Buyer
“Good value, good quality products with excellent service. Thank you”
Helpful Report
(Oswestry) - Posted 3 months ago
Davina Fetherston-Haugh
Verified Buyer
“Couldn’t be more helpful and accommodating”
Helpful Report
(Oswestry) - Posted 3 months ago
R Johannsen
Verified Buyer
“Fantastic range of materials to be inspired by, love the new linen, hand block printed cotton & woolen textiles & the great service like stores used to offer. If they had sofas & a cafe I would spend longer there.”
Textile Express 5 star review on 29th January 2026
Helpful Report
(Oswestry) - Posted 3 months ago
Carol Murdoch
Verified Buyer
“Fabric is great! Lots of choice. Good communication and delivery as expected.”
Helpful Report
(Oswestry) - Posted 3 months ago
Frances Passmore
Verified Buyer
“Fantastic selection and excellent service.”
Helpful Report
(Oswestry) - Posted 3 months ago
Liz Churchill
Verified Buyer
“Excellent service. Lovely stock. Particularly like the website tutorials.”
Helpful Report
(Oswestry) - Posted 3 months ago
Gail Bourcier
Verified Buyer
“Nice fabric, and friendly helpful service. Thank you.”
Helpful Report
(Oswestry) - Posted 4 months ago
Susan Schelewa
Verified Buyer
“-prompt and efficient communication and service, resulting in the delivery of an excellent product, with which I am delighted”
Helpful Report
(Oswestry) - Posted 4 months ago
Sian Hazzelby
Verified Buyer
“Excellent customer service, vast range of fabrics with free samples always available together with friendly practical advice. A highly recommended family company.”
Helpful Report
(Oswestry) - Posted 4 months ago
Vivien Rodgers
Verified Buyer
“Excellent fabric shipped and received quickly - very pleased with my order.”
Helpful Report
(Oswestry) - Posted 4 months ago
Textile Express is rated 4.9 based on 7,848 reviews
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