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Textile Express Reviews

4.9 Rating 7,814 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

4.9

Based on 7,814 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

Textile Express 5 star review on 15th May 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 8th April 2025

Melanie McDonald

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

420

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a sample but when it arrived, it didn’t have all the colours. Quick phone, lots of helpful advice and extra sample in the post. Will be ordering our new curtains from you in the New Year. Thank you for really great customer service.”

Helpful Report

(Oswestry) - Posted 3 months ago

“Whatever I've bought over the years from Textile Express has been of the highest quality. Customer service is top notch ... there is nowhere else to buy material from in my opinion :)”

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(Oswestry) - Posted 3 months ago

“Thankyou for the lovely material,and fast delivery.It is all for a Christmas gift.”

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(Oswestry) - Posted 4 months ago

“Always get top quality fabrics from Textile Express and fast delivery”

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(Oswestry) - Posted 4 months ago

“The website was easy to navigate and my delivery turned up in good condition and on time.”

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(Oswestry) - Posted 4 months ago

“Wonderful shop with a great selection of fabrics for all purposes. Cushion covers are also lovely”

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(Oswestry) - Posted 4 months ago

“Textile Express operates a superb service with their free samples of fabric. I would not be able to order any fabric without this service and I can't think of another company that offers this.”

Helpful Report

(Oswestry) - Posted 4 months ago

“Excellent service from knowledgeable staff. I've been looking for a certain colour/texture of curtains or curtain material for several weeks. Didn't find anything suitable until my visit to Textile Express when your very helpful assistant directed me to the material sample books, going directly to the one with the ideal fabric in them. The fabric, one ordered, was delivered within two working days. Highly delighted with the service provided.”

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(Oswestry) - Posted 4 months ago

“Fantastic service, beautiful material.”

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(Oswestry) - Posted 4 months ago

“Great choice of products and very helpful customer service. Delighted with my Faux Reindeer Fur which arrived today. Many thanks Textile Express!”

Textile Express 5 star review on 4th December 2025

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(Oswestry) - Posted 4 months ago

“Fabric arrived quickly and was sucurely wrapped”

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(Oswestry) - Posted 4 months ago

“I have still not received my order and have not had any update either.”

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(Oswestry) - Posted 4 months ago

Hello Johanna, I am very sorry to read your review, we dispatched your free samples within 24hrs of receiving the order and generally these arrive with customers within a few days. If we knew they had not arrived we would of happily got them resent for you as very occasionally letters do go astray in the royal mail system. I have sent you an email asking if you would like us to resend the samples for you. Kind regards, Lizzie

Posted 4 months ago

“Very helpful if you phone for help and a great website to shop on. Wish I lived closer as I would shop in store more often.”

Helpful Report

(Oswestry) - Posted 4 months ago

“fantastic service from this store - rang to check amount available on the fabric I needed - rang me back within a few minutes once they had accurately checked - amount was amended online and I was able to order straight away. Fabric was despatched really quickly and packed well - can't praise them highly enough :)”

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(Oswestry) - Posted 4 months ago

“Excellent website with full description of fabrics: sizes, uses etc, and fast delivery of samples. The samples I received are of good quality.”

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(Oswestry) - Posted 4 months ago

“Excellent shop both on line and in person. Huge range of fabrics. Very quick despatch. I have visited the shop in the past and the staff are very knowledgable and helpful. Cannot recomend this shop highly enough!”

Helpful Report

(Oswestry) - Posted 4 months ago

“Fabulous shop to buy excellent quality fabrics at very good prices . The staff are always so helpful. Very efficient service for ordering swatches too. Quick delivery and will deliver fabrics to wherever you need. I have used textile express for years and always had very good service”

Helpful Report

(Oswestry) - Posted 4 months ago

“Impeccable service from Textile Express as usual. Very friendly and helpful on the telephone and my order arrived, as promised, the very next day. Really impressed and very much appreiciated. Patrick Brockman.”

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(Oswestry) - Posted 4 months ago

“I am always pleased with my orders from textile express and the super quick delivery”

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(Oswestry) - Posted 4 months ago

“Really good prices, excellent communication and prompt delivery. Definitely recommend this company. Fabric is exactly what you see... Really good quality.”

Helpful Report

(Oswestry) - Posted 4 months ago

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Textile Express is rated 4.9 based on 7,814 reviews