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Textile Express Reviews

4.9 Rating 7,777 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

4.9

Based on 7,777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

Textile Express 5 star review on 15th May 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 8th April 2025

Melanie McDonald

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

420

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a helpful and extremely efficient service.”

Helpful Report

(Oswestry) - Posted 1 month ago

“Lovely place, either in person or by mail, always pleasant, helpful and if online shopping very prompt.”

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(Oswestry) - Posted 1 month ago

“Very prompt service. Always helpful.”

Helpful Report

(Oswestry) - Posted 1 month ago

“I've bought a few dress and curtain fabrics from Textile Express now, partly because their prices are always very competitive but also because they're such genuinely nice people & easy to deal with. They've helped me with questions on fabric quantities & sourcing extra stock for my order. Every interaction with their staff has been positive. Even when there was a slight issue with ordering, they got on to it straight away & sorted it. Refreshingly excellent customer service.”

Helpful Report

(Oswestry) - Posted 1 month ago

“Always efficient when you order, and very friendly when you visit. Huge range of fabric for any project”

Helpful Report

(Oswestry) - Posted 1 month ago

“Everybody at Textile Express are lovely and super helpful. And the choice of fabrics is outstanding.”

Helpful Report

(Oswestry) - Posted 1 month ago

“This is a gem of a shop. I live in Somerset so can't visit but the website is great and customer service is brilliant. I have had curtains made by them which are beautifully made and delivered at the time advised.”

Helpful Report

(Oswestry) - Posted 1 month ago

“Nice selection of fabrics at good prices, and always speedy delivery! Can't be faulted!”

Helpful Report

(Oswestry) - Posted 1 month ago

“The website is very easy to negotiate, and the items ordered this morning have already been posted, incredible service that you cannot fault.”

Helpful Report

(Oswestry) - Posted 1 month ago

“Lovely fabrics, can't wait to get sewing. Thank you!”

Helpful Report

(Oswestry) - Posted 1 month ago

“What wonderful customer service! Went over and above to show me a new fabric when the one I wanted was out of stock. Even changed my order to accommodate my new choice and informed me they had cut it and sent it. Due to arrive tomorrow. Thank you!”

Helpful Report

(Oswestry) - Posted 1 month ago

“Excellent service as always. This was a big and varied order, and each of the beautiful fabrics and the extras were carefully wrapped and packaged.”

Helpful Report

(Oswestry) - Posted 1 month ago

“fast efficient service, excellent quality of material .”

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(Oswestry) - Posted 1 month ago

“Very easy to order over phone and staff incredibly helpful and nice. Great range of fabrics and sourcing samples when not in stock/on website. 5 star”

Helpful Report

(Oswestry) - Posted 1 month ago

“OK not the biggest of orders, but living on IOW a lot of stuff for my hobbies need to be bought online. Textile Express had just what I wanted, bought and arrived two days later. Just the job , will use again G”

Helpful Report

(Oswestry) - Posted 1 month ago

“Ordering was so easy and the parcel arrived quickly with a lovely note. It's all cut out now waiting to sew up a new dress.”

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(Oswestry) - Posted 1 month ago

“Fabric looks as good by the metre as well as the chair that I have had recovered with that fabric”

Helpful Report

(Oswestry) - Posted 1 month ago

“Sadly I'm a bit disappointed with this fabric as I feel it's not like the sample I'd ordered. The colours are much brighter than the sample and I'd really liked the more subtle colours of the sample. Also, it's stiffer and thicker than the sample. The sample is softer and finer. If this fabric doesn't soften when washed for the first time, I won't be able to use it for the project I'd hoped to use it for. I've added a photo with the original sample on the fabric.”

Helpful Report

(Oswestry) - Posted 1 month ago

“Very please with my fabrics. I ordered on Wednesday and received on Saturday. Looking forward to starting my new project. I will definitely order from Textile express again”

Helpful Report

(Oswestry) - Posted 1 month ago

“Excellent choice of items Good photos and easy to use payment system”

Helpful Report

(Oswestry) - Posted 1 month ago

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Textile Express is rated 4.9 based on 7,777 reviews