Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,051 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,051 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 20th April 2024

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and fabric received as ordered - thoughht delivery took a while butnot sure I was ever advised of a delivery date?”

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Posted 4 weeks ago

“Ordered v nice upholstery fabric from this firm. Such a helpful lady on the phone and fast delivery. Woul recommend and use again”

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Posted 1 month ago

“It can sometimes be difficult to see the finish of the fabric online, but otherwise everything was excellent.”

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Posted 1 month ago

“Very pleased”

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Posted 2 months ago

“Fabric arrived very quickly, little note in side parcel is a nice gesture, fabric does seem thicker than the sample, which makes it a bit harder to work with, as I make each pair, they are looking good”

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Posted 2 months ago

“Quick delivery , great fabric . Very helpful staff”

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Posted 3 months ago

“An easy company to deal with. Samples and fabric arrived quickly.”

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Posted 3 months ago

“Swift delivery, perfect fabric”

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Posted 5 months ago

“I was pleased with the quality and value of the material.”

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Posted 5 months ago

“I have shopped at Textile Express for many years and the choice of materials is excellent. The delivery service is always prompt also. However, my daughter-in-law bought some material for me to make up into curtains (Voyage Clearance Azima Summer) and it was faulty. This was sold as a sale item but seconds or possible faults weren't mentioned so I am somewhat disappointed.”

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Posted 5 months ago

“Very prompt and efficient”

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Posted 5 months ago

“Speedy service- but the fabric was not as described (soft linen mix) It was not soft, but quite firm- more like an upholstery fabric”

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Posted 6 months ago

“Fast delivery, good quality fabrics. Will use again. Outer package was damaged and had mud on it but luckily the fabric was fine inside”

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Posted 6 months ago

“Very good service regarding ordering and delivery, lovely fabric, however having ordered 2m of fabric one side was only 195 cm, luckily I was able to adapt the garment I wanted to make.”

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Posted 7 months ago

“Item as described. Could improve on packaging, only thin plastic bag which was ripped, luckly my expensive fabric was not damaged.”

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Posted 7 months ago

“I am very happy with the curtains I made for a bay window in my new home. Textile Express had a huge range of fabrics to choose from, and promptly sent samples free of charge of my three top choices. The material I ordered arrived promptly in a protective roll, with thread that was a perfect colour match. My only disappointment was that the material that arrived was obviously from a different dye-lot to the sample that was the basis of my choice. However, it is a subtle difference, and the curtains look very nice. Textile Express communications were courteous and cheerful. A great service which I expect to use again in the future and will recommend to friends.”

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Posted 8 months ago

“Lovely fabric. Very speedy delivery. Very impressed”

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Posted 8 months ago

“Good value & range. Prompt service”

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Posted 9 months ago

“Love your panels - a little bit of care when cutting them would be appreciated.”

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Posted 10 months ago

“I bought curtain fabric, lining fabric, thread and a few other accessories to make a couple of London Blindsl. I phoned the order through and customer service was very helpful. Pleased to say I received my order very quickly. The only gripe I had and which stopped me giving 5 stars was that the website didn't make clear whether prices were inclusive of vat or ex vat and also didn't carry the full range of goods on offer.”

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Posted 10 months ago

Textile Express is rated 4.9 based on 7,051 reviews