Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,576 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 19th August 2025

420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, prompt delivery and good product. My only issue was being charged postage on every item, when they were all packed together. £10 was a bit steep”

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(Oswestry) - Posted 4 weeks ago

“Great service lovely fabric. A little less cost on postage would be good”

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(Oswestry) - Posted 2 months ago

“Good value fabric. Extremely quick delivery.”

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(Oswestry) - Posted 3 months ago

“Although I couldn't buy the exact product I was initially looking for (so not quite 5 stars) the item I bought instead was as described, excellent quality and delivered promptly.”

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(Oswestry) - Posted 4 months ago

“I have always been extremely pleased with Textile Express but on buying a voucher for £25 to give to a friend at Christmas was surprised at the additional cost for a small handwritten card and a postage stamp. I can't remember the cost but will not use the service again.”

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(Oswestry) - Posted 6 months ago

“I called the shop and was told that I would be contacted shortly, which happened. I asked for the assistant to match some fabric and provide thread. This was all carried out as requested.”

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(Oswestry) - Posted 6 months ago

“Ordered some blue ponte roma to make trousers with, its a bit thin for trousers though so I will make a skirt instead. On the plus side its a lovely colour, was very cheap and arrived quickly”

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(Oswestry) - Posted 7 months ago

“The fabric looks very good but I will not really know until I use it”

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(Oswestry) - Posted 8 months ago

“Really good - brown came out a lot lighter than I thought and isn't suitable for what I wanted to do, but i will find another use for it I'm sure”

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(Oswestry) - Posted 8 months ago

“I love Textile Express!! I will be ordering my new sitting room curtain material very soon. Textile Express my go to for all my home furnishing makes. Thank you very much! :)”

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(Oswestry) - Posted 9 months ago

“Material of good quality. I haven't made any dresses for many years now, and having purchased a new sewing machine, ordered fabric following samples. Have now made 2 dresses. Wore first sat evening and received many compliments.”

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(Oswestry) - Posted 10 months ago

“Good customer service”

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(Oswestry) - Posted 11 months ago

“Good quality fabric. Colour as appeared on screen. Just what I needed. Just wish I’d been able to buy half a metre, didn’t need a full one.”

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Posted 1 year ago

“Usually have great stuff from Textile Express. Always ask for samples first though, as sometimes colour in photos is not at all accurate!”

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Posted 1 year ago

“I have one question, the material I bought does not match the furniture as intended, is it possible to return the item in exchange for a better match. Many thanks”

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Posted 1 year ago

“Maybe offer a faster delivery option”

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Posted 1 year ago

“I ordered some material having not sewn much before. Recieved and it was lovely. Now sewing a little dress for my Granddaughter. So excited 👏 Now cannot wait to have another look....👍”

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Posted 1 year ago

“Good value and fabric received as ordered - thoughht delivery took a while butnot sure I was ever advised of a delivery date?”

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Posted 1 year ago

“Ordered v nice upholstery fabric from this firm. Such a helpful lady on the phone and fast delivery. Woul recommend and use again”

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Posted 1 year ago

“It can sometimes be difficult to see the finish of the fabric online, but otherwise everything was excellent.”

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Posted 1 year ago

Textile Express is rated 4.9 based on 7,576 reviews