Textile Express Reviews

4.92 Rating 1,150 Reviews
99 %
of reviewers recommend Textile Express
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
99%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.94 out of 5
Read Textile Express Reviews
Hello, I don't understand that for 1 mtr of fabric is £2.oo from you; and 2 mtr of fabric from a competitors is less at £1.95 for shipping? Your in Shropshire and the other I order from is in Coventry. No big difference in distance. As well, your invoice does not show how much VAT is exactly. It shows Invoice Total Include 20%VAT. Competitors show cost of material,shipping, total and then price of VAT separate. which show exactly how much paying. It is possible to amid this invoice? Other than that, so far so good. Much appreciated. Thank you, Mr. Diss
Helpful Report
Posted 1 month ago
Hello Kenneth,

Thank you for taking the time to leave us feedback. We always try to keep our shipping costs as low as possible. All charges are calculated taking into account weight and the volume metric size of the parcel and are clearly displayed at checkout. With such a huge range or products this is something we are constantly working on to make sure you as the customer are offered the very best deal and the fastest service.
Should you ever require a VAT invoice please just send us an email and we can arrange for one to be sent out to you.
Regards,
Emily
Posted 1 month ago
Textile Express is rated 4.92 based on 1,150 reviews