Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,064 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,064 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 1st May 2024

385

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabric just as expected and arrived fast.”

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Posted 3 years ago

“A great selection of fabrics at reasonable prices. Ant queries I had were answered promptly and my parcel arrived within the stated times and I am very pleased with the service.”

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Posted 3 years ago

“Very good selections and the exact material I was looking for. Slightly slow on delivery but that is down to the postal system not the sender. I will use them again for the other part of the project I am working on. Really recommend them.”

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Posted 3 years ago

“I have been pleased in general with your company but your delivery system in my area with parcelforce should be looked in to kind regards martin”

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Posted 3 years ago

“Good choice of fabrics and sewing patterns. Well displayed.”

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Posted 3 years ago

“Ordered on Saturday fabric arrived by Wednesday. Great quality”

Textile Express 4 star review on 9th March 2021

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Good service. Good products”

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Posted 3 years ago

“Efficient”

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Posted 3 years ago

“Excellent products and service.”

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Posted 3 years ago

“I phoned in my order and the lady was very efficient and helpful!”

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Posted 3 years ago

“Great customer service. Problems with receiving samples were overcome, and my chosen fabric delivered promptly to the delivery address. Fabulous fabric and delighted with my newly refurbished rocking chair.”

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Posted 3 years ago

“Quick, efficient service as always.”

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Posted 3 years ago

“Very quick service, both of a sample and an order . The remnant was great, super quality and just right for my cushion update.”

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Posted 3 years ago

“Louise was incredibly helpful and my parcel of fabric arrived very quickly”

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Posted 3 years ago

“The staff are always very helpful and my order was put up in 48 hours. I had left a message asking for advice on the length of fabric and lining required for my project but didn't receive a reply. Staff however were very helpful on the telephone. Thank you.”

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Posted 3 years ago

“A great company to deal with, queries answered quickly by email/phone. Good website although it would be nice to be able to compare pattern sizes on all fabrics, perhaps by stating the size of the material in the website photo. This would reduce the number of samples I request! Very pleased with the made to measure service.”

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Posted 3 years ago

“Quick postage, will buy again”

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Posted 3 years ago

“Excellent service. Colour of fabric slightly darker than I had expected but acceptable.”

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Posted 3 years ago

“Pleased with the quality of the product and efficient delivery service”

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Posted 3 years ago

Textile Express is rated 4.9 based on 7,064 reviews