Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,890 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the curtains I made for a bay window in my new home. Textile Express had a huge range of fabrics to choose from, and promptly sent samples free of charge of my three top choices. The material I ordered arrived promptly in a protective roll, with thread that was a perfect colour match. My only disappointment was that the material that arrived was obviously from a different dye-lot to the sample that was the basis of my choice. However, it is a subtle difference, and the curtains look very nice. Textile Express communications were courteous and cheerful. A great service which I expect to use again in the future and will recommend to friends.”

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Posted 2 years ago

“Lovely fabric. Very speedy delivery. Very impressed”

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Posted 2 years ago

“Good value & range. Prompt service”

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Posted 3 years ago

“Love your panels - a little bit of care when cutting them would be appreciated.”

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Posted 3 years ago

“I bought curtain fabric, lining fabric, thread and a few other accessories to make a couple of London Blindsl. I phoned the order through and customer service was very helpful. Pleased to say I received my order very quickly. The only gripe I had and which stopped me giving 5 stars was that the website didn't make clear whether prices were inclusive of vat or ex vat and also didn't carry the full range of goods on offer.”

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Posted 3 years ago

“Excellent service, prompt delivery; just unfortunate couldn’t use the fabric as didn’t understand how stiff it would so unable to use to recover outdoor cushions, my mistake. But will use again and send for samples first !”

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Posted 3 years ago

“Excellent service and quick delivery”

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Posted 3 years ago

“Good quality material delivered promptly, would reccomend/use again”

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Posted 3 years ago

“It would be very useful if some sort of scale could be put against fabrics so that one can have a good idea of width of stripe for example. Kind regards”

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Posted 3 years ago

“Lovely fabrics. Looking forward to using it.”

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Posted 3 years ago

“Very prompt and efficient service delivered in a manner that shows that this is a company that values its customers”

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Posted 3 years ago

“pleased with feedback before the delivery and after the goods were received. Delivery company very quick and prompt when we requested the items sent”

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Posted 3 years ago

“Quality fabric, excellent value for money. I would recommend to others.”

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Posted 3 years ago

“All arrived as ordered. Thankyou. Only criticism was that the order was rather slow in coming. I was itching to carry on and had to wait a good week”

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Posted 3 years ago

Hello Gill, Thank you for your order. I am very sorry it was delayed getting to you. Unfortunately due to the Royal Mail strikes some orders are taking longer than usual to be delivered. If you need any order urgently in the future please do us on 01691 670562 and we can always look into or upgrade to the best delivery option for you. Kind Regards, Emily

Posted 3 years ago

“Always a delight to deal with you guys.”

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Posted 3 years ago

“My order was quickly dispatched & delivered. The fabric was just right for the base of garden bench cushion I was making. Marked down as two white marks on the green fabric, but as only for the base & I wanted the cushion made before the good weather disappears, I worked around them.”

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Posted 4 years ago

“a large selection of materials to see and feel, with information on content, maker, size etc to help customers choose. Swatches sent to customer on request. Staff helpful and knowledgeable. Easy to order online.”

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Posted 4 years ago

“Very quick service.”

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Posted 4 years ago

“I have been very happy with everything. Delivery was excellent thanks.”

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Posted 4 years ago

“pleased with the service and helpful staff on the phone .”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,890 reviews