Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,535 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 7th July 2025

422

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely fabrics. Looking forward to using it.”

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Posted 2 years ago

“Very prompt and efficient service delivered in a manner that shows that this is a company that values its customers”

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Posted 2 years ago

“pleased with feedback before the delivery and after the goods were received. Delivery company very quick and prompt when we requested the items sent”

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Posted 2 years ago

“Quality fabric, excellent value for money. I would recommend to others.”

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Posted 2 years ago

“All arrived as ordered. Thankyou. Only criticism was that the order was rather slow in coming. I was itching to carry on and had to wait a good week”

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Posted 2 years ago

Hello Gill, Thank you for your order. I am very sorry it was delayed getting to you. Unfortunately due to the Royal Mail strikes some orders are taking longer than usual to be delivered. If you need any order urgently in the future please do us on 01691 670562 and we can always look into or upgrade to the best delivery option for you. Kind Regards, Emily

Posted 2 years ago

“Always a delight to deal with you guys.”

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Posted 2 years ago

“My order was quickly dispatched & delivered. The fabric was just right for the base of garden bench cushion I was making. Marked down as two white marks on the green fabric, but as only for the base & I wanted the cushion made before the good weather disappears, I worked around them.”

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Posted 2 years ago

“a large selection of materials to see and feel, with information on content, maker, size etc to help customers choose. Swatches sent to customer on request. Staff helpful and knowledgeable. Easy to order online.”

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Posted 3 years ago

“Very quick service.”

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Posted 3 years ago

“I have been very happy with everything. Delivery was excellent thanks.”

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Posted 3 years ago

“pleased with the service and helpful staff on the phone .”

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Posted 3 years ago

“Very good service & good quality fabric”

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Posted 3 years ago

“Very pleased with service provided. Quick delivery of material”

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Posted 3 years ago

“Material ordered and came within time given.”

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Posted 3 years ago

“Very good service, fast and efficient. I actually preferred the reverse side of the cushion to the wisteria side so I use that one.”

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Posted 3 years ago

“Very nice drapy fabric”

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Posted 3 years ago

“Helpful and friendly staff, when phoning for advice.Material arrived quickly and was well packaged.”

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Posted 3 years ago

“Efficient service with both sample and material. Pleased with product”

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Posted 3 years ago

“Just as I expected. Beautiful! Thank you & I will be ordering from you again!”

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Posted 3 years ago

“Excellent service, speedy delivery. Just one quibble - colour sometimes not quite true but that is probably a technical fault. Overall, brilliant - wish I lived a bit nearer and could visit!”

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Posted 3 years ago

Textile Express is rated 4.9 based on 7,535 reviews