Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,890 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are always very helpful and my order was put up in 48 hours. I had left a message asking for advice on the length of fabric and lining required for my project but didn't receive a reply. Staff however were very helpful on the telephone. Thank you.”

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Posted 5 years ago

“A great company to deal with, queries answered quickly by email/phone. Good website although it would be nice to be able to compare pattern sizes on all fabrics, perhaps by stating the size of the material in the website photo. This would reduce the number of samples I request! Very pleased with the made to measure service.”

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Posted 5 years ago

“Quick postage, will buy again”

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Posted 5 years ago

“Excellent service. Colour of fabric slightly darker than I had expected but acceptable.”

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Posted 5 years ago

“Pleased with the quality of the product and efficient delivery service”

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Posted 5 years ago

“Textile Express is my favourite shop in town. They stock a very wide range of fabrics, including organic cottons and bamboo- fibre ones as well as haberdashery. The staff is very friendly and helpful and even inspiring as they show samples of what can be made with certain fabrics.”

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Posted 5 years ago

“Excellent customer service and very prompt delivery, even in the current pandemic.”

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Posted 5 years ago

“Textile Express is a great shop with a fabulous range of fabrics etc. and helpful staff. It's definitely one of my favourites around. (I would have given it five stars but I think the website could be improved to make it more searchable.)”

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Posted 5 years ago

“Excellent service and speedy delivery.”

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Posted 5 years ago

“Quick delivery, Description was good and more importantly the colour on line was a good match”

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Posted 5 years ago

“came quick good quality but edges frayed easily”

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Posted 5 years ago

“good likenes to picture, easy to order in quantity required”

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Posted 5 years ago

“Beautiful fabric”

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Posted 5 years ago

“Very quick, great products.”

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Posted 5 years ago

“Really happy with first order. Arrived quickly and a very good price for the quantity of fabric. Thank you”

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Posted 5 years ago

“Delivery was prompt and fabric was of good quality. Will use their services again when necessary.”

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Posted 5 years ago

“Fantastic materials at great prices the only thing I could fault was speed and cost of delivery but speed of delivery was down to royal mail.”

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Posted 5 years ago

“Always speedy delivery and good service.”

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Posted 5 years ago

“Good service -I would have liked the cushion front to have been finished off nicely around the edges with an interlocker.”

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Posted 5 years ago

“fast delivery and as advertised very happy with it.”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,890 reviews