Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,537 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 7th July 2025

422

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of fabrics and sewing patterns. Well displayed.”

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Posted 4 years ago

“Ordered on Saturday fabric arrived by Wednesday. Great quality”

Textile Express 4 star review on 9th March 2021

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Good service. Good products”

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Posted 4 years ago

“Efficient”

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Posted 4 years ago

“Excellent products and service.”

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Posted 4 years ago

“I phoned in my order and the lady was very efficient and helpful!”

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Posted 4 years ago

“Great customer service. Problems with receiving samples were overcome, and my chosen fabric delivered promptly to the delivery address. Fabulous fabric and delighted with my newly refurbished rocking chair.”

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Posted 4 years ago

“Quick, efficient service as always.”

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Posted 4 years ago

“Very quick service, both of a sample and an order . The remnant was great, super quality and just right for my cushion update.”

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Posted 4 years ago

“Louise was incredibly helpful and my parcel of fabric arrived very quickly”

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Posted 4 years ago

“The staff are always very helpful and my order was put up in 48 hours. I had left a message asking for advice on the length of fabric and lining required for my project but didn't receive a reply. Staff however were very helpful on the telephone. Thank you.”

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Posted 4 years ago

“A great company to deal with, queries answered quickly by email/phone. Good website although it would be nice to be able to compare pattern sizes on all fabrics, perhaps by stating the size of the material in the website photo. This would reduce the number of samples I request! Very pleased with the made to measure service.”

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Posted 4 years ago

“Quick postage, will buy again”

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Posted 4 years ago

“Excellent service. Colour of fabric slightly darker than I had expected but acceptable.”

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Posted 4 years ago

“Pleased with the quality of the product and efficient delivery service”

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Posted 4 years ago

“Textile Express is my favourite shop in town. They stock a very wide range of fabrics, including organic cottons and bamboo- fibre ones as well as haberdashery. The staff is very friendly and helpful and even inspiring as they show samples of what can be made with certain fabrics.”

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Posted 4 years ago

“Excellent customer service and very prompt delivery, even in the current pandemic.”

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Posted 4 years ago

“Textile Express is a great shop with a fabulous range of fabrics etc. and helpful staff. It's definitely one of my favourites around. (I would have given it five stars but I think the website could be improved to make it more searchable.)”

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Posted 4 years ago

“Excellent service and speedy delivery.”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,537 reviews