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Textile Express Reviews

4.9 Rating 7,536 Reviews
99 %
of reviewers recommend Textile Express
4.9
Based on 7,536 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Textile Express Reviews
Textile Express 5 star review on 7th July 2025
Jane Rook
Textile Express 5 star review on 7th July 2025
Jane Rook
Textile Express 5 star review on 7th July 2025
Karen Taylor
Textile Express 5 star review on 15th May 2025
Jackie Grundy
Textile Express 5 star review on 19th April 2025
Valerie Davies
Textile Express 5 star review on 19th April 2025
Valerie Davies
Textile Express 5 star review on 8th April 2025
Melanie McDonald
422
Anonymous
Anonymous  // 01/01/2019
Good choice of fabrics and sewing patterns. Well displayed.
Helpful Report
Posted 4 years ago
Ordered on Saturday fabric arrived by Wednesday. Great quality
Textile Express 4 star review on 9th March 2021
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Posted 4 years ago
Quick delivery
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Posted 4 years ago
Good service. Good products
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Posted 4 years ago
Efficient
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Posted 4 years ago
Excellent products and service.
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Posted 4 years ago
I phoned in my order and the lady was very efficient and helpful!
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Posted 4 years ago
Great customer service. Problems with receiving samples were overcome, and my chosen fabric delivered promptly to the delivery address. Fabulous fabric and delighted with my newly refurbished rocking chair.
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Posted 4 years ago
Quick, efficient service as always.
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Posted 4 years ago
Very quick service, both of a sample and an order . The remnant was great, super quality and just right for my cushion update.
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Posted 4 years ago
Louise was incredibly helpful and my parcel of fabric arrived very quickly
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Posted 4 years ago
The staff are always very helpful and my order was put up in 48 hours. I had left a message asking for advice on the length of fabric and lining required for my project but didn't receive a reply. Staff however were very helpful on the telephone. Thank you.
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Posted 4 years ago
A great company to deal with, queries answered quickly by email/phone. Good website although it would be nice to be able to compare pattern sizes on all fabrics, perhaps by stating the size of the material in the website photo. This would reduce the number of samples I request! Very pleased with the made to measure service.
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Posted 4 years ago
Quick postage, will buy again
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Posted 4 years ago
Excellent service. Colour of fabric slightly darker than I had expected but acceptable.
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Posted 4 years ago
Pleased with the quality of the product and efficient delivery service
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Posted 4 years ago
Textile Express is my favourite shop in town. They stock a very wide range of fabrics, including organic cottons and bamboo- fibre ones as well as haberdashery. The staff is very friendly and helpful and even inspiring as they show samples of what can be made with certain fabrics.
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Posted 4 years ago
Excellent customer service and very prompt delivery, even in the current pandemic.
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Posted 4 years ago
Textile Express is a great shop with a fabulous range of fabrics etc. and helpful staff. It's definitely one of my favourites around. (I would have given it five stars but I think the website could be improved to make it more searchable.)
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Posted 4 years ago
Excellent service and speedy delivery.
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Posted 4 years ago
Textile Express is rated 4.9 based on 7,536 reviews