Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,533 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 30th June 2025

420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabric arrived very quickly, little note in side parcel is a nice gesture, fabric does seem thicker than the sample, which makes it a bit harder to work with, as I make each pair, they are looking good”

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Posted 1 year ago

“Quick delivery , great fabric . Very helpful staff”

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Posted 1 year ago

“An easy company to deal with. Samples and fabric arrived quickly.”

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Posted 1 year ago

“Swift delivery, perfect fabric”

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Posted 1 year ago

“I was pleased with the quality and value of the material.”

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Posted 1 year ago

“I have shopped at Textile Express for many years and the choice of materials is excellent. The delivery service is always prompt also. However, my daughter-in-law bought some material for me to make up into curtains (Voyage Clearance Azima Summer) and it was faulty. This was sold as a sale item but seconds or possible faults weren't mentioned so I am somewhat disappointed.”

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Posted 1 year ago

“Very prompt and efficient”

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Posted 1 year ago

“Speedy service- but the fabric was not as described (soft linen mix) It was not soft, but quite firm- more like an upholstery fabric”

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Posted 1 year ago

“Fast delivery, good quality fabrics. Will use again. Outer package was damaged and had mud on it but luckily the fabric was fine inside”

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Posted 1 year ago

“Very good service regarding ordering and delivery, lovely fabric, however having ordered 2m of fabric one side was only 195 cm, luckily I was able to adapt the garment I wanted to make.”

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Posted 1 year ago

“Item as described. Could improve on packaging, only thin plastic bag which was ripped, luckly my expensive fabric was not damaged.”

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Posted 1 year ago

“I am very happy with the curtains I made for a bay window in my new home. Textile Express had a huge range of fabrics to choose from, and promptly sent samples free of charge of my three top choices. The material I ordered arrived promptly in a protective roll, with thread that was a perfect colour match. My only disappointment was that the material that arrived was obviously from a different dye-lot to the sample that was the basis of my choice. However, it is a subtle difference, and the curtains look very nice. Textile Express communications were courteous and cheerful. A great service which I expect to use again in the future and will recommend to friends.”

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Posted 1 year ago

“Lovely fabric. Very speedy delivery. Very impressed”

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Posted 1 year ago

“Good value & range. Prompt service”

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Posted 1 year ago

“Love your panels - a little bit of care when cutting them would be appreciated.”

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Posted 2 years ago

“I bought curtain fabric, lining fabric, thread and a few other accessories to make a couple of London Blindsl. I phoned the order through and customer service was very helpful. Pleased to say I received my order very quickly. The only gripe I had and which stopped me giving 5 stars was that the website didn't make clear whether prices were inclusive of vat or ex vat and also didn't carry the full range of goods on offer.”

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Posted 2 years ago

“Excellent service, prompt delivery; just unfortunate couldn’t use the fabric as didn’t understand how stiff it would so unable to use to recover outdoor cushions, my mistake. But will use again and send for samples first !”

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Posted 2 years ago

“Excellent service and quick delivery”

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Posted 2 years ago

“Good quality material delivered promptly, would reccomend/use again”

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Posted 2 years ago

“It would be very useful if some sort of scale could be put against fabrics so that one can have a good idea of width of stripe for example. Kind regards”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,533 reviews