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Swinnerton Cycles Reviews

4.6 Rating 4,848 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,848 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Great service and part
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Posted 3 years ago
Came quickly and was the cheapest I could find online
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Posted 3 years ago
I ordered a dropper post cartridge at the start of December after it said it was in stock on the website with the aim for it to arrive before Christmas. This was not the case and they said that it was in their storage warehouse awaiting delivery to their shop before being sent to me and assured me it will arrive soon. It was yet to arrive after Christmas which I would have understood becasue of the postage strikes if it was actually in stock. When I next called them I was told it won't arrive until February almost 2 months after placing the order!! I then get a message from someone else in the UK who was expecting a delivery from them with my delivery asking if I had received his order as a bit of a mix-up. I hadn't. He also said that my delivery address was clearly under his delivery address so I don't know how that happened. After it was then returned to the shop it was eventually sent out to the address on the order which would have been great if I hadn't gone back to uni and away from my parent's address where it was ordered too as I would have been home over Christmas to receive it. To make matters worse it did not arrive for an MTB holiday that I was hoping for. The good thing is it has arrived but I am yet to check if it is the correct order. All this to save £5 on a dropper post cartridge. Fair to say I wasn't very impressed.
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Posted 3 years ago
What I wanted when I wanted it, A well made part just quickly delivered.
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Posted 3 years ago
Quick delivery and easy ordering, many thanks.
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Posted 3 years ago
Super fast dispatch, item well packaged
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Posted 3 years ago
Very good experience, fast shipping, nice item!
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Posted 3 years ago
I haven't received my order 87021 and can't contact you by email because the captcha keeps failing (both on my phone and my computer). Last shipping update was from Jan 14. If my order is lost can you please refund my credit card?
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Posted 3 years ago
Great service
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Posted 3 years ago
Great service ,wide selection and I had the parts in a couple of days .
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Posted 3 years ago
Very helpful on the phone when my work server blocked online payment.
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Posted 3 years ago
Needed advice regarding a specific product. Was able to speak on the phone to a knowledgeable advisor. Very quick delivery. Very competitive price Thank you
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Posted 3 years ago
Goods arrived within a couple of days and were exactly what I ordered
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Posted 3 years ago
Great prices and quick dispatch. Very pleased and would use them again.
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Posted 3 years ago
Very good service and products at reasonable prices. Thanks
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Posted 3 years ago
Customer service is second to none
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Posted 3 years ago
Miss out on five stars No pedals Also had to buy a spanner
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Posted 3 years ago
very helpfull thanks
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Posted 3 years ago
Excellent service and quick delivery
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Posted 3 years ago
Really excellent customer service - I ordered the wrong part (my fault) but they sorted me with the correct part very quickly and without any fuss. WIll definitely recommend to others and use again.
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Posted 3 years ago
Swinnerton Cycles is rated 4.6 based on 4,848 reviews