Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The real deal !!”

Helpful Report

Posted 2 years ago

“Ordered one day, delivered the next. What more can you ask for?”

Helpful Report

Posted 2 years ago

“Poor Customer Service Purchased a Thule cycle rack, item was faulty. Numerous emails sent to try and contact Swinnerton Cycles (NO RESPONSE). Tried contacting through Amazon Pay (NO RESPONSE) Item has been returned at my expense through tracked parcel company still NO RESPONSE. Swinnerton Cycles have the worst customer care I have ever experienced. If you are unfortunate and receive a faulty item from them the only way to resolve would be via claiming through your credit card company. If you still wish to chance doing business with Swinnerton Cycles good luck!!!!”

Helpful Report

Posted 2 years ago

“The product was listed as ‘in stock’. It wasn’t. It went via France, then UK & took weeks. Postage for two tiny cleats was exorbitant. I emailed 2 or 3 times with questions and nobody responded. Two stars as product did arrive and was as advertised but customer service with this company is zero. So you are really taking your chances”

Helpful Report

Posted 2 years ago

“Great service. Vbvvvvbbbbbbbbbbbbbb”

Helpful Report

Posted 2 years ago

“Part in stock, good price and quick delivery.”

Helpful Report

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Brilliant very happy”

Helpful Report

Posted 2 years ago

“Everything went fine. Even from UK to Germany with no problems.”

Helpful Report

Posted 2 years ago

“After service was good when I needed a replacement part. Recommend 👍”

Helpful Report

Posted 2 years ago

“The wrong size was delivered so returned and has not yet been received ,also awaiting postage refund”

Helpful Report

Posted 2 years ago

“Everything worked just fine”

Helpful Report

Posted 2 years ago

“Staff have good product knowledge visual presence. This gives an independent business far better value than an a faceless online check out purchase.”

Helpful Report

Posted 2 years ago

“Very happy with Swinnerton’s service but the Gardia R300 which warns of traffic approaching from behind, is useless as, while two cars passed in five miles, the warning buzzer sounded at least a hundred times. I have never found Garmin products to be reliable but l will try their version next.”

Helpful Report

Posted 2 years ago

“Good price and good product. Very happy with the most comfortable saddle I have ever owned”

Helpful Report

Posted 2 years ago

“3 working days after the order was placed it arrived. I emailed for an update after 2 days and got an instant reply letting me know it had been shipped. Products were well packed and I was notified of the time to expect the package - very helpful. Very good website - easy to navigate and track orders etc.”

Helpful Report

Posted 2 years ago

“Identical replacement for worn out chainring on my praxis e.bike cranks, fitted in minutes, great price, well done, will use again.”

Helpful Report

Posted 2 years ago

“A professional service by professional staff always happy to help and give advice - Definitely the place to go for all your needs”

Helpful Report

Posted 2 years ago

“I bought a SRAM Powermeter - Force D2 Road Power Meter Spider Dub. The price was the lowest on the internet and delivery was fast. I'll definitely use Swinnerton again if they carry products I'm looking for (and the price is competitive, which it usually is).”

Helpful Report

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews