Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time customer. Pedals Purchased. Good price. On back order. Good communication keeping me informed of delivery date. Arrived safely. Well packed. Very pleased with both the products and service received. Thank you. Will shop here again.”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of Swinnerton Cycles and for being a first-time customer. We are delighted that you were pleased with your purchase of pedals, as well as the price and our communication of the back order delivery date. We are so glad that the product arrived safely and well packed, and that you are very pleased with the product and service you received. Once again, thank you for your kind words and we look forward to having you back as a customer soon.

Posted 2 years ago

“Rockshox seals were hard to find but these guys had them for my old circa 2000 forks”

Helpful Report

Posted 2 years ago

Thank you so much Stephen for giving us a 5 star rating! We are so pleased that we were able to provide you with the Rockshox seals for your old forks. Thank you for your kind words, we appreciate it!

Posted 2 years ago

“Very good experience with my purchase. On time & very good price”

Helpful Report

Posted 2 years ago

Thank you Chandan for your 5 star rating of Swinnerton Cycles! We are glad to hear that you have had a very good experience with your purchase and that everything was on time and at a very good price. We appreciate your support!

Posted 2 years ago

“I bought a Brooks tensioner bolt at a reasonable price, but the courier delivery almost tripled the cost, when it could feasibly have been sent as basic letter post. Won't be doing that again!”

Helpful Report

Posted 2 years ago

Thank you so much for your thoughtful review of Swinnerton Cycles! We're so happy to hear that our customer service team was able to make your experience enjoyable and that you're pleased with the results. We strive to provide the best service for our valued customers and we're glad that you had a good experience. If you ever have any questions or need help with anything, please don't hesitate to reach out - we're here for you!

Posted 2 years ago

“Purchased a Brooks saddle after much price related deliberation, bought from Swinnerton following a conversation with one of their extremely helpful team who convinced me it would really be worth its price! Having put a few miles use onto it happily admit he was right! Great service and pricing.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Swinnerton Cycles. We are overjoyed to hear that you had an incredible experience purchasing your Brooks saddle from Swinnerton. We are so pleased that our team was able to provide helpful advice to you and that you were happy with the end results. We appreciate your kind words and are grateful for your continued support.

Posted 2 years ago

“Good prices for an ebike hub.....Great service, excellent delivery times ( when item is in stock)!.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We really appreciate your positive feedback and are thrilled that you got good prices for an ebike hub and great service with excellent delivery times when the item is in stock!

Posted 2 years ago

“Very good.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Swinnerton Cycles! We really appreciate your positive feedback and are glad you had a good experience. We look forward to having you ride with us again soon. "Very good" indeed!

Posted 2 years ago

“Parts were as described and arrived quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We appreciate your loyalty as a customer and are so glad you found the parts to be as described and arrived quickly. We look forward to continuing to serve you in the future!

Posted 2 years ago

“Purchased as item was in the sale. Postage was excessive I felt.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star rating of Swinnerton Cycles, Iain. We're glad that the item you purchased was in the sale and that you were happy with the result. We apologize that the postage was excessive - we will strive to ensure that this does not occur in the future.

Posted 2 years ago

“The right price, good packaging and kept up to date on the delivery”

Helpful Report

Posted 2 years ago

Thanks Ronald for your 5 star rating of Swinnerton Cycles! We are glad the right price, good packaging and delivery updates worked out for you. We appreciate you taking the time to leave such a great review and we look forward to serving you again in the future.

Posted 2 years ago

“Always very prompt service and great prices”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We really appreciate that you appreciate our always very prompt service and great prices.

Posted 2 years ago

“Fast service and really helpful if you need to speak to them. Bought handlebars needed next day and they pulled all the stops out to do it - really impressed. Thanks”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Swinnerton Cycles, Russel! We greatly appreciate your positive feedback regarding our fast service and helpful staff. It's customers like you that make us glad to be part of the cycling community. Thank you for your loyalty and for supporting our shop - we can't express enough how much it means to us.

Posted 2 years ago

“I received the part very quickly considering that it came from France Part was what I needed, 100% satisfied”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of Swinnerton Cycles! We appreciate your feedback and are glad to hear that your part arrived quickly from France and that you are 100% satisfied with it!

Posted 2 years ago

“Recently purchased a set of VISION Team 35 Comp SL V19 Road Wheelset from Swinnerton. The team posted the wheelset quickly. I was pleased to see the Vision box had been opened and checked by Swinnerton prior to sending. Amazing price for a decent wheelset for the winter bike.”

Helpful Report

Posted 2 years ago

Thank you so much Alan for your 5 star rating of Swinnerton Cycles! I recently purchased a set of VISION Team 35 Comp SL V19 Road Wheelset and I couldn't be happier with my purchase. The team posted the wheelset quickly and the fact that the Vision box had been opened and checked by Swinnerton prior to sending was really appreciated. The price was amazing and I'm really pleased with the wheelset on my winter bike.

Posted 2 years ago

“Had what I wanted abit cheaper than others delivery was quick.”

Helpful Report

Posted 2 years ago

Thanks so much Paul for your 5 star rating of Swinnerton Cycles! We're really glad to hear that you had what you wanted and that the delivery was quick. We appreciate your business and your kind feedback!

Posted 2 years ago

“Great service, quick deliveries, very happy with the service”

Helpful Report

Posted 2 years ago

Thank you Martin for your 5 star rating of Swinnerton Cycles! We are very pleased that you found our great service and quick deliveries satisfactory. We value each of our customers and are glad that you are so happy with our service.

Posted 2 years ago

“Happy with the parts i needed, bit slow with the post.”

Helpful Report

Posted 2 years ago

Thank you, Robert, for your 4 star rating of Swinnerton Cycles! We appreciate your feedback, and are glad that you were happy with the parts you needed – sorry that the post was a bit slow.

Posted 2 years ago

“Good price and quick delivery - Would recommend”

Helpful Report

Posted 2 years ago

Thank you kindly, Giles, for the amazing 5 star rating! We are so pleased to hear that you were pleased with the price and quick delivery. We truly appreciate your kind words and hope to provide the highest quality service and products for you in the future.

Posted 2 years ago

“Excellent FFWD wheel set which I purchased from Swinnerton cycles. Excellent service nothing was to much trouble very helpful staff.”

Swinnerton Cycles 5 star review on 15th October 2023

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We're thrilled that you were satisfied with the FFWD wheel set you bought from us, and with our customer service too. We like to give every customer the same high level of service, so it's great that you experienced that as well. Thank you again for the fantastic review!

Posted 2 years ago

“I called the store and I received some advice on SRAM AXS FDs. The price was a little better than everywhere else and I’d ordered many times from Swinterton who are normally fast. This part took to the full 5 days to arrive (within their std delivery window), which I didn’t count on and turned into a problem for me. Nevertheless, part arrived in perfect condition, and working well.”

Helpful Report

Posted 2 years ago

Thank you very much for your 4 star rating of Swinnerton Cycles, Greg! We are so glad to know you've had great experiences in the past and wanted to thank you for being a loyal customer! We apologize if the delivery took longer than usual; this experience doesn't reflect our priority of providing quality service. We hope you are still satisfied with the outcome and continue to use and recommend our products and services!

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews