Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,816 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

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“Abus helmet buckle pad. Items that I couldn't find elsewhere, delivered quickly.”

Helpful Report

Posted 2 years ago

“Speedy delivery, happy with the purchase, good price! Would buy from Swinnerton again”

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Posted 2 years ago

“Order process was easy, shipped & received on a timely manner= Great service for international shipping”

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Posted 2 years ago

“Unfortunately they sent the wheel to the wrong address and it took them over a week to arrange a collection and get it to me. No apology and no compensation for the inconvenience.”

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Posted 2 years ago

“I was given excellent guidance as I purchased a hydration pack for use on my handcycle.”

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Posted 2 years ago

“Recently fitted tubeless wheels to the bike and needed the insert rim strip and valve, I've not bought off Swinnerton cycles before but I found them to be very helpful, not only did they check I was getting the right valve & strip for the wheel, not all would fit, but the person I spoke to on the phone, Burnie, explained how to fit it and also how much sealant to use for the size of the wheel, many thanks for the help regards John Tudor.”

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Posted 2 years ago

“Superb customer service and amazingly quick delivery. Order queries were dealt with promptly, updated throughout the bike build and delivery process. The team went the extra mile, one very satisfied customer and I wouldn't hesitate to recommend them. Brilliant from start to finish!”

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Posted 2 years ago

“The Top Cap for the Metron 5D ACR arrived completely damaged in a bag from FedEx. I waited almost two months for the item, even though the item should have been in stock. And now this.”

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Posted 2 years ago

“It took a while to receive the item I ordered, due to it being on back order. But they kept me in the loop and as soon as it was available, they sent it right out to me.”

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Posted 2 years ago

“VERY GOOD SERVICE THANK YOU”

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Posted 2 years ago

“Quality service No more needs to be said”

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Posted 2 years ago

“Quick and excellent service. Will use again. Thank you.”

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Posted 2 years ago

“Usual swift service had my bike back up and running with the correct part in a couple of days. Recommended 👍🏼”

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Posted 2 years ago

“Everything arrived quickly. Loving our new bike! Thanks!”

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Posted 2 years ago

“I haven’t received my order. I check the fedex tracking number, my order already delivered to UK Address. However, I ordered to deliver to my address in Infonesia”

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Posted 2 years ago

“I found the bike that I wanted at a very competitive price at Swinnerton Cycles. After placing my order delivery was received very promptly on the date advised. The courier kept me aware of the proposed time slot. I found my whole experience with Swinnerton very satisfactory.”

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Posted 2 years ago

“The whole process of ordering on line then discussing extra items for the bike was very smooth right though to delivery and the price was superb”

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Posted 2 years ago

“Speedy, friendly service. My bike arrived safely, well packaged and ready to use. Great price too Thank you”

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Posted 2 years ago

“They were genuinely polite, knowledgeable and helpful.”

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Posted 2 years ago

“Items delivered without issue by a reliable courier service for a very competitive price.”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,816 reviews