Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,816 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication, plus competitive price. All the things you require.”

Helpful Report

Posted 2 years ago

“Ordered a bearing and some brake pads on Wednesday, paid £6 delivery. Didn't arrive until the Thursday of the following week. "All out products are shipped by FedEx providing unprecedented reliability and speed" I phoned on Monday and was assured it would arrive Tuesday. Tracking said the package wasn't even picked up till Monday for next day delivery. Quite frustrating.”

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Posted 2 years ago

“Order not received. Delivery address should be : 26 Rue des Fleurs - 03 700 BELLERIVE SUR ALLIER - FRANCE and not SLOUGH - BU Please check FED EX number 398209975882.”

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Posted 2 years ago

“great price for bottom bracket, delivery super fast. Thank you”

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Posted 2 years ago

“No one else had the part so I was lucky to find one. It just took forever to get it.”

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Posted 2 years ago

“Great products and company. Thanks so much.”

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Posted 2 years ago

“Quick and efficient service.”

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Posted 2 years ago

“Good efficient service.”

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Posted 2 years ago

“Great service, quick and reliable”

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Posted 2 years ago

“Quality part and quick delivery.”

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Posted 2 years ago

“I needed a new gear hanger for my 6 years old bike and found it difficult in trying to find the correct one. I rang Swinnerton and my problem was solved within minutes. Great company to deal with and competitive prices.”

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Posted 2 years ago

“Very helpful staff member provided good advice and took my order over the phone to save time”

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Posted 2 years ago

“The item in question (a Mahle e-bike display) appears to be rare as hen’s teeth at the moment so I was delighted to find Swinnerton had it in stock. And promptly dispatched, taking into account a Bank Holiday weekend.”

Helpful Report

Posted 2 years ago

“I ordered an " in stock " item . I waited 10 days and contected Swinnerton .In stock at suppliers was the line . Was promised a call back to find out what's happened . Noone called back I called Again the next day to cancel . Got an email confirmation of tge cancellation . 3 days later the item turned up and my refund didn't. Totally pathetic and couldn't have got everything more wrong”

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Posted 2 years ago

“Good service. Swift delivery.”

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Posted 2 years ago

“Have not received good purchase yet so survey premature at best. Taking Longer than usual To arrive in australia from UK.”

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Posted 2 years ago

“Saddle arrived in the time advertised and left in my preferred place as I was out when delivered.”

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Posted 2 years ago

“Great products and Incredibly fast delivery!”

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Posted 2 years ago

“Good range of parts available, easy to order and rapidly delivered”

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Posted 2 years ago

“Swinnerton were the only online cycle shop that had everything I wanted in stock: tubeless and disc brake tools, plus a thru-axle adapter for my car rack. A pretty diverse list, granted, but it shows that they know what modern cyclists need and are ahead of the bigger names on stocking. A speedier and more carefully handled delivery would have earned 5 stars. The box was broken open on arrival, though everything stayed inside (luckily) and delivery was within the stated timeframe.”

Helpful Report

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,816 reviews