Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,843 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“next day delivery happened which was unexpected, excellent service. Beics Betws- Betws y coed, bike hire”

Helpful Report

Posted 9 months ago

“This company sold me an item at a great price compared to others happy to shop again if I need any they stock thanks”

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Posted 9 months ago

“⭐️⭐️⭐️⭐️⭐️ Excellent service and great expertise I was truly impressed by the professionalism and friendliness of the team at Swinnerton Cycles. They gave me precise advice, and my order was processed quickly. The product quality is excellent, and you can really feel their passion for cycling. It was a real pleasure dealing with such a reliable and experienced shop. I highly recommend them! Let me know if you'd like to tweak it for a specific product or experience!”

Helpful Report

Posted 9 months ago

“Great thanks and quick delivery”

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Posted 9 months ago

“Great cycle lights received quickly.”

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Posted 9 months ago

“Excellent service from Swinnerton Cycles. Very happy with the Garmin 840 bought from them.”

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Posted 9 months ago

“Great service and price”

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Posted 9 months ago

“Really helpful staff.”

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Posted 9 months ago

“Quickly dispatched , nicely packaged , would use again”

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Posted 9 months ago

“Swift service, happy with one of my puchases, and the return of the unwanted item went well.”

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Posted 9 months ago

“Ordered ebike wheel came very fast great service”

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Posted 9 months ago

“I'm writing this review before receiving or using my purchase, so I can only comment on the purchasing experience, but I found Swinnerton extremely helpful. I was hunting for a hard-to-find item, and they helped with information and advice, taking a lot of trouble over what was ultimately quite a small sale. It's a proper, traditional bike shop, with a traditional attitude to customer service. I will definitely use them again.”

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Posted 9 months ago

“I found a niche product on the Swinnerton website that I had been unable to source elsewhere. Easy to order from the website followed by very prompt delivery. Excellent service.”

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Posted 9 months ago

“Bought a bridge club fast delivery and the bike does what it says on the tin, brilliant. The gearing is spot on and the bike rolls very well and handling is spot on. I bought it for doing high mileage loaded up and it will do it with ease. Very strong and well constructed the build quality is excellent. Well pleased with the bike and Swinnerton's excellent service.”

Helpful Report

Posted 9 months ago

“Bike was delivered on time Was packaged with protective bubble wrap. Wish I lived near to Seinnertons They would most certainly be my L B S (LocalBike Shop) I wouldn’t think twice about ordering my +1 from them”

Helpful Report

Posted 9 months ago

“I called up and the man who answered was very friendly, went beyond to find my answer and answered very quickly. Superb service.”

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Posted 9 months ago

“Far and wide the only shop that had what I needed, and everything went smoothly!”

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Posted 9 months ago

“Had what I needed”

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Posted 9 months ago

“It was very good”

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Posted 9 months ago

“Swinnerton cycles is a good bike shop and have some decent bike parts at reasonable prices!”

Helpful Report

Posted 9 months ago

Swinnerton Cycles is rated 4.6 based on 4,843 reviews