Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick and reliable”

Helpful Report

Posted 3 years ago

“Quality part and quick delivery.”

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Posted 3 years ago

“I needed a new gear hanger for my 6 years old bike and found it difficult in trying to find the correct one. I rang Swinnerton and my problem was solved within minutes. Great company to deal with and competitive prices.”

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Posted 3 years ago

“Very helpful staff member provided good advice and took my order over the phone to save time”

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Posted 3 years ago

“The item in question (a Mahle e-bike display) appears to be rare as hen’s teeth at the moment so I was delighted to find Swinnerton had it in stock. And promptly dispatched, taking into account a Bank Holiday weekend.”

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Posted 3 years ago

“I ordered an " in stock " item . I waited 10 days and contected Swinnerton .In stock at suppliers was the line . Was promised a call back to find out what's happened . Noone called back I called Again the next day to cancel . Got an email confirmation of tge cancellation . 3 days later the item turned up and my refund didn't. Totally pathetic and couldn't have got everything more wrong”

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Posted 3 years ago

“Good service. Swift delivery.”

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Posted 3 years ago

“Have not received good purchase yet so survey premature at best. Taking Longer than usual To arrive in australia from UK.”

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Posted 3 years ago

“Saddle arrived in the time advertised and left in my preferred place as I was out when delivered.”

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Posted 3 years ago

“Great products and Incredibly fast delivery!”

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Posted 3 years ago

“Good range of parts available, easy to order and rapidly delivered”

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Posted 3 years ago

“Swinnerton were the only online cycle shop that had everything I wanted in stock: tubeless and disc brake tools, plus a thru-axle adapter for my car rack. A pretty diverse list, granted, but it shows that they know what modern cyclists need and are ahead of the bigger names on stocking. A speedier and more carefully handled delivery would have earned 5 stars. The box was broken open on arrival, though everything stayed inside (luckily) and delivery was within the stated timeframe.”

Helpful Report

Posted 3 years ago

“Extremely approachable staff with very clear advice as well as efficient and prompt sourcing/despatch of parts.”

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Posted 3 years ago

“Bought a small spare part for a derailleur and was charged £6 shipping. Purchase not received and no response to followup emails.”

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Posted 3 years ago

“Happy with the product but not with the length of the delivery. I expected better for £6 delivery charge. Ordered something from Sigmasports the same day as this order and that turned up in 2 days before the bank holiday. The issue was caused by the item needing to be shipped from their warehouse (or at least that was what I was told) before it could be shipped to me. If I'd known that I would have gone elsewhere.”

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Posted 3 years ago

“Ordered two 42mm length stem inner tubes but got 1x42mm and 1x60mm. I emailed Swinnerton but got no reply. Very disappointed so I’ll advise to go elsewhere”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“My order was placed on 29/4/2023 and still not received 12/5/2023. I have paid £6.00 for postage and I have chased this order now 3 times. Unacceptable service and I will not use again.”

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Posted 3 years ago

“Great service, would only suggest slightly better communication either via email or phone Richard”

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Posted 3 years ago

“Competitive prices and delivery on time”

Helpful Report

Posted 3 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews