Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,806 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Swinnerton Cycles, kept up to date on order status throughout.”

Helpful Report

Posted 1 year ago

“Product is a hard-to-find chainring sent to EU from UK. Quick and no issue with customs payments. Thanks for the great service - has extended the lifespan of my bike!”

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Posted 1 year ago

“A very quick delivery and I was kept informed of the time and date, excellent!.”

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Posted 1 year ago

“Excellent product and service thank you”

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Posted 1 year ago

“Great service right from the start Barney and all the staff went that Extra Mile Nothing but good things to say Highly recommended”

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Posted 1 year ago

“Good product and super speedy delivery”

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Posted 1 year ago

“Order arrived quickly and as per tracking. Perfectly packaged and in tip top condition”

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Posted 1 year ago

“Took nearly ten days to arrive after much chasing. Expected a much better service since they were not the cheapest.”

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Posted 1 year ago

“Delivery of the item I ordered was delayed by nearly 3 weeks. During this time, I receied ZERO proactive communicaitons from Swinnerton. Initiatlly, they didn't even tell me it was delayed (I had to inquire), after which, three new delivery dates came and went, and still no delivery nor any proactive communication. I had to continue to chase. Their prices are good but their after-sale service is abismal.”

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Posted 1 year ago

“Products arrived sfmafely packaged and on time”

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Posted 1 year ago

“Delai de livraison un peu long, à cause du passage en douane mais article reçu dans de bonnes conditions et correspondant à la commande, parfait..”

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Posted 1 year ago

“Used Swinnerton both in store and online and they have always been super helpful and excellent on service. I once ordered the wrong item by mistake and they were happy to sort it for me no questions asked! Excellent shop to deal with!”

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Posted 1 year ago

“Decent pricing, slow and delayed delivery dates and slow progress updates. Eventually arrived but much later than first anticipated”

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Posted 1 year ago

“Quickly delivered with competitive pricing.”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“Good service. Reasonably priced”

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Posted 1 year ago

“Excellent customer service. Bought a bike online (for the first time). It was well packaged, arrived safely and was very easy to simply to assemble, as I only had to put the handlebars in place and add pedals. Much appreciated.”

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Posted 1 year ago

“Got the order in good time. Fair prices!”

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Posted 1 year ago

“It was very easy to find what I was looking for. The website appears to be well designed. Hopefully, when the goods arrive I will still feel able to award five stars.”

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Posted 1 year ago

“Quick service, competitive pricing 🙂”

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Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,806 reviews