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Swindon Caravan & Motorhome Group Reviews

4.7 Rating 670 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

4.7

Based on 670 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024

Swindon Caravan & Motorhome Group 5 star review on 1st September 2023

Swindon Caravan & Motorhome Group 5 star review on 11th August 2023

Swindon Caravan & Motorhome Group 5 star review on 10th August 2023

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

Swindon Caravan & Motorhome Group 5 star review on 24th March 2023

30

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were so lovely and helpful in every aspect.”

Posted 10 months ago

Thank you so much for your review of Swindon Caravans Group! We value your kind words, and we are especially grateful that you chose to return to us.

Posted 10 months ago

“I picked my caravan up yesterday and I am very pleased with the caravan and the staff that looked after me with part exchanging my caravan. Naomi was excellent and Nick and Phil were very helpful also. I’d like to say thank you very much and if I do change caravans again I would definitely use Swindon caravans again. Mr & Mrs Collyer of Andover”

(Swindon) - Posted 10 months ago

Thank you very much for your 5 star rating of Swindon Caravans Group. We are so pleased to hear that you had an excellent experience when picking up your caravan and working with Naomi, Nick, and Phil. We really appreciate your kind words and are very glad you would come back to us for your caravan needs in the future. Thank you for your loyalty and support!

Posted 10 months ago

“From valuation to collection of our new Rimini, there was no sales pressure, lots of advice from Lewis, Freedom to try lots of caravans, wealth of knowledge. Could not fault the experience Thankyou”

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

(Oxford) - Posted 10 months ago

Thank you so much for being a returning customer of Swindon Caravans Group and for your amazing 5 star rating! We are so pleased that you had an enjoyable and informative experience with us, from valuation to collection. We are very proud of our team at Oxford Caravans, especially Lewis, for providing lots of information and advice in a no-pressure environment. We look forward to continuing to serve you in the future.

Posted 10 months ago

“Excellent service from all the staff involved in getting are new caravan ready,brilliant handover nothing was too much trouble Would definitely recommend”

(Swindon) - Posted 11 months ago

“Our handover for our new caravan was excellent, really ensured we were happy and understood how everything worked, no rushing, had all the time we needed. Thank you.”

(Swindon) - Posted 11 months ago

“Fantastic sales service, (Simon) no pressure at all. After sales services second to none, even drove down to the campsite to solve a couple of problems out. Both Andy and Dave gave us a complete explanation and ensured we were OK for rest of the holiday.”

(Reading) - Posted 11 months ago

“Attentive informative service. Answered all questions however simple with knowledge and did not laugh at any of them, whereas I might have done if i'd been them! One or two problems were sorted out with no fuss.”

(Reading) - Posted 11 months ago

“Lewis pulled out all the stops to get our BC3 ready for us. The shop is amazing, it has loads of stuff. We have been very happy so far with our new caravan and the customer service we have received, would highly recommend this company.”

(Oxford) - Posted 11 months ago

“Excellent service from all staff concerned with the purchase of a new caravan”

(Swindon) - Posted 11 months ago

“Not pushy and very helpful”

(Oxford) - Posted 11 months ago

“From start to finish of our second purchase from Oxford Caravans the setvice from Lewis Skerit and yhe rest of he team was so well organised and a pleasure to deal with - thankyou very much to all the team - niw its time to put the New Van to some use.”

(Oxford) - Posted 11 months ago

“Excellent friendly service from Alan and Alistair nothing too much trouble. All the other staff I spoke to were friendly and helpful.”

(Oxford) - Posted 11 months ago

“Yet again first class service from the team at Oxford especially Alistair”

(Oxford) - Posted 1 year ago

“This is the third Caravan we have bought from Swindon Caravans and I must say they were very helpful. I would certainly use them again.”

(Swindon) - Posted 1 year ago

“Sale was efficient and we got a good trade-in price for our old unit. However, when we collected our new caravan it had been on the company forecourt for some while. When we got it home we noticed lots of areas where there was green algae, particularly on the roof which was not visible at the showroom. This was not something I expected with a brand new purchase! Furthermore while we were being shown around the van before taking it away I pointed out that the flooring had not been fitted properly and had bubbled and split. This was very obvious but no-one had done anything about it and we now have to bring it back to be rectifyied. Surely this should have been checked when the van arrived from the manufacturer? Really not very happy about this”

(Swindon) - Posted 1 year ago

Hi Mr & Mrs Beckett, Thank you for taking the time to review and we apologise that your experience has fallen short of our high standards. The floor issue was missed on PDI. As agreed, you will drop the caravan back into us after your holiday and we will rectify the fault and also give the exterior and roof another clean. We will then drop the caravan back to you once complete as a gesture of goodwill. Apologies once again.

Posted 1 year ago

“Very helpful - from the beginning of our experience with Alan up to the handover from Lewis. Not pushy and did not try and sell to us - we were able to browse and make our own mind up without pressure - very easy as we found the perfect caravan for our needs and budget.”

(Oxford) - Posted 1 year ago

“From the moment my wife, Clare and I set foot at Oxford Caravans and met Alan, I can only describe our experience as ‘Excellent’… I had communicated with Alistair by email around some models I was interested in after an hour, we had viewed the 3 caravans I had shortlisted and my wife (naturally) opted for the Alicanto Grande Lisbon… and why not, it’s a beauty. Our many trips too and fro, especially with Viv and Kathy in the shop have just been great and everyone appears to share our excitement.. the team is knowledgeable, professional and above all, genuinely friendly… Swindon caravans, you have the A-Team in place in Oxford, that’s for sure …”

(Oxford) - Posted 1 year ago

“Great place to buy with a 'no pressure' sales team with good knowledge and advice and a great selection of new and quality used caravans . We traded in our caravan for a very fair price against a new 'van, good communication from the sales team lead to a smooth purchase process.”

(Reading) - Posted 1 year ago

“we have recently purchased a caravan from Oxford Caravans. the staff were very helpful and ensured we had a though understanding of how everything works on handover. I would highly recommend Oxford Caravan center and would use their services again.”

(Oxford) - Posted 1 year ago

“Professional in all aspects.”

(Reading) - Posted 1 year ago

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Swindon Caravan & Motorhome Group is rated 4.7 based on 670 reviews