Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,944 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

Visit Website

Write Your review

Tell us how Suntransfers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our transfers were excellent, but I also booked for my grand daughters with you under the name of Wharmby. Who were picked up in Melliha bay on the 5th of June at 3.30. AM. The driver looked shattered and eventually nodded of and ran into a traffic Island we had to keep talking to him to keep him awake. Unfortunately this spoiled what otherwise was an excellent service.”

Helpful Report

Posted 8 years ago

“very happy with the service taxi waiting Leven though flight was early a helpful driver and clean well maintained taxi would recommend their services”

Helpful Report

Posted 8 years ago

“My wife and I had rented an apartment in Paris for four nights in May. We live in the Bay Area of California and had a flight from DeGaulle with a departure time of 9:15 a.m. on a Wednesday. We had been in London for about 10 days prior to arriving in Paris and were carrying five large bags. I was worried about catching a Paris taxi for an early morning trip to DeGaulle which would be able to accommodate that amount of luggage. Therefore, on Monday evening, I did an internet search and located Suntransfers. I was impressed by their website. I therefore booked a large SUV type vehicle and put 6:15 into the pickup time. The website corrected me and indicated the minimum pickup time from our location to the airport required a pickup at 5:55 a.m. I happily booked the transportation and gave the company my Visa card for payment. I also paid a 1.75 Euro added charge to be contacted by text to my mobile phone in order to confirm the pickup. I received no followup confirmation, and that made me a bit nervous. Nonetheless, my wife and I were standing on the curbside on a large boulevard in Paris (the designated pickup) address at 5:45 a.m. Wednesday morning. 5:55 came and no Suntransfer vehicle. No vehicle at 6:00 a.m. Still no vehicle at 6:05 a.m. and no text. I began to panic. At that moment, a Paris SUV taxi driver drove by and suggested we ride with him. Hearing nothing from Suntransfers, I decided we had little choice but to get in that vehicle and pay the fare to the airport, slightly more than the Suntransfers rate. We did not leave the curbside until at least 6:10 or possibly 6:15 a.m. Still no Suntransfer vehicle and no text. If you can believe this, I was still charged for the unused trip to DeGaulle and try as I might with the company's alleged "customer service" desk, after repeating the above story, the charge was not removed from my credit card. I was told the driver could not find us when he arrived at our temporary residence. He could not have arrived until after we left, at least 20 minutes late. Normally, when we use commercial pickup services, the driver arrives on time or often earlier than the designated pickup time. I find this sort of business practice to be unethical and totally disappointing. I am in the service business and, if I do not do the requested service for my client or they are not satisfied, I do not charge them -- or at a minimum, make some accommodation. Not these folks.”

Helpful Report

Posted 8 years ago

“Sun transfers did not arrive at the allocated time, after a few calls, still no driver, we waited over 30 min and had to make a decision to get a taxi as we would have missed our flight, after explaining all this to Suntransfers they will not credit our account, we will never use them again.”

Helpful Report

Posted 8 years ago

“On time = every time”

Helpful Report

Posted 8 years ago

“Arrived on time for both arrivals and return. Chatty drivers who spoke good English - sorry we don't speak Portugese!”

Helpful Report

Posted 8 years ago

“We have used Suntransfers on 4 holidays holidays now. Each time the driver has been friendly and helpful. Also always on time. Would recommend without a doubt.”

Helpful Report

Posted 8 years ago

“I have never used Suntransfers before but the whole experience was excellent, they were so slick & efficient & the two drivers were really friendly, pointing out sight on both of the journeys. I would definitely use Suntransfers again & I will also be recommending them to friends & family!”

Helpful Report

Posted 8 years ago

“God pris, presise.”

Helpful Report

Posted 8 years ago

“Everything went smoothly,no hitches whatsoever.”

Helpful Report

Posted 8 years ago

“We have used Suntransfers many times, cheapest we can find as I always compare a few just in case!. Always turn up early/on time for rerturn transfers, have found all drivers very courteous & friendly. Best of all last day if holiday you do not need to call and confirm your pick up - which saves a bit of stress”

Helpful Report

Posted 8 years ago

“Driver turned up on time. Comfortable car. No problems. Would definitely use again.”

Helpful Report

Posted 8 years ago

“i have used sun transfers on several occassions and found them to be the cheapest and allways on time”

Helpful Report

Posted 8 years ago

“First class service very polite and friendly drivers with water both ways.”

Helpful Report

Posted 8 years ago

“Very efficient easy to book and was superb. I will definitely recommend to friends and will use again. Brilliant service and driver was so helpful 😀”

Helpful Report

Posted 8 years ago

“First class transfers on our recent holiday in Portugal. Will certainly use again.”

Helpful Report

Posted 8 years ago

“They were on time quality vehicle in fact new Mercedes geat driver perfect”

Helpful Report

Posted 8 years ago

“Easy to make booking and very reliable. We arrived at the hotel and back to the airport without feeling stressed. Third time with Suntransfers.com and will continue to use.”

Helpful Report

Posted 8 years ago

“Driver was half an hour earlier than expected, drove safely and quickly. You won't regret the extra cost.”

Helpful Report

Posted 8 years ago

“I have used Suntransfers numerous times over the last few years and have recommended them to my friends. They have always been very reliable , extremely polite & couteous.We have never experienced any problems with them. Keep up the good work .”

Helpful Report

Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,944 reviews