Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 707 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The marble tiles were of excellent quality and were delivered quickly. The driver carried them from lorry to house as well! Good service and reasonable price.”

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Posted 2 years ago

“Customer service was very good. I ordeeed a sample of the carrara marble erringbone mosaic and was disappointed with the quality of the product.”

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Posted 2 years ago

Dear Customer, Thank you for your review, can you please advise what is wrong with the quality of the sample tile, as the herringbone mosaic you have mentioned in your review is one of our best selling materials.

Posted 2 years ago

“Very helpful, quality products at reasonable price, fast delivery on time driver really helpful , defo use on our next project”

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Posted 2 years ago

“Fast delivery and awesome products.”

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Posted 2 years ago

“Very helpful, sample sent quickly and was good quality at a fair price. Will definitely purchase our floor from them.”

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Posted 2 years ago

“Asked for some samples and they arrived within a couple of days . Excellent quality ..”

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Posted 2 years ago

“Requested a sample of Travertine stone and was pleased with how easy and quick the process was and the speed with which it was delivered. Would have no hesitation in placing an order if I decide the stone is right for my project.”

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Posted 2 years ago

“Sample tiles received well packed and enough to give a good idea of the product; excellent quality and true to website description.”

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Posted 2 years ago

“Very happy with quality of travertine stone tile samples we received, we will be placing an order for use on our kitchen floor.”

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Posted 2 years ago

“I ordered a tile sample, the process was quick and easy and the sample arrived in a timely manner. The sample was to match existing tiles which was fitted years ago which turned out to be perfect. Unfortunately when I was ready to place my order you had to purchase a minimum of 1 square meter which was almost three times more than I needed so I was not able to complete the order on this occasion. Customer services was very helpful when I rang for to discuss the my order.”

Helpful Report

Posted 2 years ago

“First of all the product looks great, they're not laid yet so I won't know for a few weeks how well they cut etc. The delivery was really quick and compared to another company the cost of shipping was reasonable. The tiles arrived within a crate on a pallet, really securely packaged (so secure I had a bit of a job getting into them, however better that than having broken tiles ! Overall I'm extremely happy with the product and service I received from Stone Deals .”

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Posted 2 years ago

“Prompt delivery of the sample tiles is much appreciated when making decisons on flooring. Well packaged too.”

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Posted 2 years ago

“The service was great. But unfortunately it was the wrong stone.”

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Posted 2 years ago

“The product is good quality and the delivery was prompt. The backing came off the mosaic tiles too easily but it was not overly problematic in the end. My only gripe was the delivery cost and at £66 I felt this was overly expensive. But I have tiles and I can finally finish my project.”

Helpful Report

Posted 2 years ago

Hello Mr West Thank you again for your order with us. We use a 3rd party haulier for all our order shipments, their charges are per pallet, this unfortunately means it is the same delivery charge for a small order and a larger order per pallet. We do understand that this can seem a little accessive for small orders however, these are not hidden charges and all orders placed with us include all charges of the order before a payment is processed, this gives our customers the option to proceed with an order or not. We do also do our best to ensure our item pricing along with their quality are as best as possible within our sector. We hope this helps explain the delivery charges on orders. With Regards,

Posted 2 years ago

“Very good service”

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Posted 2 years ago

“I was concerned about having to order sight unseen because the tiles needed to match pre-existing ones from a source that no longer supplies them. However, the free sample sent helped build confidence, and the consignment turned out to be a good match. The delivery process looked quite daunting in print, but it turned out to be very smooth. The lorry turned up early, the driver was very helpful and, contrary to instructions, he was quite willing to take the load across our gravel as his trolley was electrically powered. To crown it all, there were absolutely no breakages. Excellent service, thank you. We will be coming back for more in due course.”

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Posted 2 years ago

“Really good quality of tile, friendly delivery driver and with updates on when it was to be delivered”

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Posted 2 years ago

“Excellent service from ordering samples to the final product. The tiles arrived within the promised timescale, well packaged on a pallet with shrink wrap and in brilliant condition - even the pallet was well made! The split face slate tiles are of very good quality and so well constructed even a complete novice can make a good job - as evidenced by the before and after photos - not bad for a 66 year old female.”

Stone Deals 5 star review on 24th August 2022

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Posted 2 years ago

“Only ordered a sample so far but it looks good”

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Posted 2 years ago

“Fast and efficient service. Fantastic value for money travertine.”

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Posted 2 years ago

Stone Deals is rated 4.6 based on 707 reviews