Stone Deals Reviews

Name: Stone Deals
Rating: 4.65

4.7 Rating 662 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.7

Based on 662 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 4 star review on 28th May 2024

Sue Morgan

Stone Deals 5 star review on 13th October 2023

Anonymous

Stone Deals 5 star review on 23rd June 2023

Lorraine

Stone Deals 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

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“Superb value, and good communications. Even though delivery company didn't quite get it right first time, they responded quickly to help sort it out.”

Helpful Report

Posted 2 years ago

“Delighted withe the 150mm honed marble tiles, they look beautiful in the shower enclosure. Also pleased with the advice I asked for on sealing the tiles. Everything received as promised, with no breakages. Would definitely recommend.”

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Posted 2 years ago

“I bought my tiles for the floor as I had fitted a new kitchen, and I have to say that when they came, I was very happy, as none were broken or chipped, they were very easy to cut and lay, and look absolutely lovely when down”

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Posted 2 years ago

“Quick safe delivery Thank You”

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Posted 2 years ago

“Excellent product. Exactly as website described, delivered on time. Thank you!”

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Posted 2 years ago

“Fantastic products at good prices!”

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Posted 2 years ago

“Delivered on time and good quality marble flooring. Looks brilliant in the kitchen!”

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Posted 2 years ago

“Excellent product. Really pleased with the natural slate tiles.”

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Posted 2 years ago

“Great service and it looks great - very happy customer!!”

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Posted 2 years ago

“Excellent !!!”

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Posted 2 years ago

“Cant fault, phoned to check, and straight through to a human in seconds! Arrived the next day on a pallet. Very happy”

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Posted 2 years ago

“Very helpful staff”

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Posted 2 years ago

“Very easy online transaction. Great price, and fast delivery.”

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Posted 2 years ago

“Happy with product and quality. Ordering was simple but had to wait until tiles were back in stock. Good price for tiles but delivery was more expensive compared to other tile suppliers.”

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Posted 2 years ago

“Very good service and communication. Thanks”

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Posted 2 years ago

“I can’t really make a positive or negative comment yet, other than the poor communication. I’ve had no confirmation email or call, and I’ve tried calling, but couldn’t get through. I appreciate it’s Christmas, but thought I would’ve heard something by now!!”

Helpful Report

Posted 2 years ago

Good afternoon and happy new year. For the benefit of all of our customers, we had included a pop-up notification of the dates our offices are closed on our website as our offices were closed from the 22nd of December to the 4th of January, due to your attempt to contact us was between these dates, unfortunately, there was no member of staff to return your messages or answer your phone calls. We have now attempted to contact you via the available means. With regards,

Posted 2 years ago

“The quality of the Chateau mix tiles were poorer than I had expected. The surface layer of several slabs had been chipped and this caused the top 3 mm to delaminate and fall off, and one of the slabs had cracked in half. Customer service allowed me to drive to the nearest depot (35mins by car) and pick up a replacement, only to find it had a hairline fracture when I got home. Let’s hope they don’t crack when they are laid!”

Helpful Report

Posted 2 years ago

"Good afternoon, unfortunately, due to how fragile natural stone tiles are, damages can occur on rare occasions. We had arranged for you to collect a replacement tile upon your request however, we had kindly requested that you inspect items being collected onsite as we can not be held accountable for any damages that may occur once the customers depart our warehouse site. "

Posted 2 years ago

“Ordered travertine - a notoriously fragile and crumbly stone - and they look perfect. A few arrived broken, but they sent replacements fast and with no quibble. Good service, good price, great tiles - what more to ask?”

Helpful Report

Posted 2 years ago

“Stone Deals did what they said they would do. Delivered in the time period stated, 3-5 days, and produced an excellent product. Can’t fault them”

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Posted 2 years ago

“Really helpful at every stage of the purchase and lovely to deal with. Delighted with the limestone tiles, they look beautiful.”

Helpful Report

Posted 2 years ago

Stone Deals is rated 4.7 based on 662 reviews