Stone Deals Reviews

Name: Stone Deals
Rating: 4.65

4.7 Rating 658 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.7

Based on 658 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 13th October 2023

Anonymous

Stone Deals 5 star review on 23rd June 2023

Lorraine

Stone Deals 5 star review on 16th February 2023

Stone Deals 5 star review on 24th August 2022

June

Stone Deals 5 star review on 18th August 2022

Paul Calvin Gazee

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged like last time .A few chipped corners but that’s to be expected with Travetine. Layed yesterday.They look great .”

Helpful Report

Posted 1 year ago

“I ordered a tile sample, the process was quick and easy and the sample arrived in a timely manner. The sample was to match existing tiles which was fitted years ago which turned out to be perfect. Unfortunately when I was ready to place my order you had to purchase a minimum of 1 square meter which was almost three times more than I needed so I was not able to complete the order on this occasion. Customer services was very helpful when I rang for to discuss the my order.”

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Posted 1 year ago

“The service was great. But unfortunately it was the wrong stone.”

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Posted 1 year ago

“Classic travertine tiles, excellent price, very pleased with them, not 5 stars because three had corners off but were able to use as cut tiles.”

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Posted 1 year ago

“Received my order of split faced tiles very good price although you have to figure in postage costs but still good value compared to some diy stores quick delivery as well”

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Posted 1 year ago

“Great product at a good price. A broken flagstone was quickly replaced. Very pleased. Thanks”

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Posted 1 year ago

“Happy with product and quality. Ordering was simple but had to wait until tiles were back in stock. Good price for tiles but delivery was more expensive compared to other tile suppliers.”

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Posted 2 years ago

“Product is good, communication was great but somehow delivery very slow.”

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Posted 2 years ago

“Good quality. Very good price compare to other sellers”

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Posted 2 years ago

“We ordered a consignment of Carrara White Marble tiles with a very short deadline. The tiles arrived promptly and are of very high quality making a superb job. A few tiles needed to be replaced due to chipped corners in transit. These are being replaced by next day post - with no argument or delay. Faye and Oscar have both been very helpful on the phone and by email. Highly recommended - the effect of natural marble is hard to beat for a beautiful wall!!”

Helpful Report

Posted 2 years ago

“Order arrived fairly quickly, no broken tiles.”

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Posted 2 years ago

“Communication was good and the tiles arrived as agreed. My only gripe is that it was a small order of 6 square meters. I would have expected to receive more tiles of a smaller size. It’s a perspective thing, a small space requires smaller tiles. Some will have to be cut in half or more, but then I’m left with a straight line when I was really after an imperfect look. Perhaps this could be looked into for others buying a small quality”

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Posted 2 years ago

“Lovely product, efficient polite service- just falls down on the standard pallet delivery charge when only purchasing a small order :-/”

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Posted 3 years ago

“Great tiles, good price delivered promptly. Only issue was that the local deliverer said they would send a 7.5 tonne truck and an 18 tonne truck turned up and couldn't get in. We solved it between us though.”

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Posted 3 years ago

“I paid over a grand on tiles and the delivery was not guaranteed to be anything other than kerb side. This has soured my experience. Should be delivered to a secure place, as part of delivery ( access allowing)”

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Posted 3 years ago

“The oyster tiles arrived on time as given ,delivery lad was a valley boy ,and took extra care unloading ,not a single one damaged GREAT ,the tiles looked better than the sample ,with the unpredictable weather ,I use them next year .”

Helpful Report

Posted 3 years ago

“Efficient customer services , excellent communication for delivery and arrived on date promised Only negative comment is that the tiles were over packaged with a Wooden pallet and large wooden crate which was difficult to dispose off.”

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Posted 3 years ago

“Lovely tiles just what we wanted”

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Posted 3 years ago

“Good customer service.Good prices .Prompt delivery time”

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Posted 4 years ago

“Teep Good service took 2 days to arrive, nice limestone tiles exactly like pictures. Only 1 broken when unpacked, very pleased.”

Helpful Report

Posted 4 years ago

Stone Deals is rated 4.7 based on 658 reviews