Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 710 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered my samples and got them a couple of days after very good customer service :)”

Helpful Report

Posted 8 years ago

“Good quality stone, and easy and flexible with managing the order”

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Posted 8 years ago

“The quality of tiles and service i received was really excellent! I would definately recommend this company to anyone considering purchasing good quality flooring.”

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Posted 8 years ago

“Ordered samples online, which arrived in a reasonable time. Then received discount voucher by email. Rang up to place order, very helpful lady on the phone. Order arrived on a palette in very good condition, and stone tiles are very good quality. Would highly recommend.”

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Posted 8 years ago

“Very good prompt service.”

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Posted 8 years ago

“Hi, for the quality of product for the price I think they are unbeatable. My only issue is delivery, they turned up ay 6pm on day of delivery(O.K. I know thats at the end of the deliverywindow) with a driver that can not move the pallet on his own and then the problem becomes mine, this is the 4th lot of tiles I have ordered however the transport company do not seem geared up for the delivery.”

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Posted 8 years ago

“ordered marble mosaic border tiles. quality good, all arrived intact, next day delivery. Postage rather expensive more than a £ a tile for a border tile!”

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Posted 8 years ago

“Super quick delivery and helpful customer service. Tiles haven't been laid yet but quality seems as good as some top brands out there.”

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Posted 8 years ago

“Great Service and delivery as agreed.”

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Posted 8 years ago

“Service was excellent product is excellent its being laid as I write this review will order again and recommend to friends and family”

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Posted 8 years ago

“Knowledgeable retailer with superb products and excellent value. Delivered promptly without any breakages. Overall a 5 star service with a 5 star product. DH Yorkshire”

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Posted 8 years ago

“Fast delivery, good communication, delivery exactly as described no damages at all on arrival well packed. Very high quality.”

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Posted 8 years ago

“Next day delivery with contact from the driver was great service. Our tiler is very happy with the tiles too!”

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Posted 8 years ago

“Really brilliant customer service even though I only had a small order and had to have the tiles redelivered. The team were brilliant on the phone, really helpful and really friendly. The tiles have arrived in perfect condition and I'm very happy with them. Thanks”

Helpful Report

Posted 8 years ago

“Free samples provided, which enabled me to not only see the product, but also to do a test cutting on both types of stone before purchasing. Very easy ordering process through talking to Stone Deals over the phone. Delivery was prompt and no breakages, due to being very well packed on the pallet. Quality of the products are brilliant. All I need now is to get them on the walls and floor, but still a fair bit to do on the project before that can be done. Thank you.”

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Posted 8 years ago

“We bought 96 tiles and only 5 turned up broken. Excellent value for money.”

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Posted 8 years ago

“The tiles were amazing and the price was cheap.”

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Posted 8 years ago

“Price for the tiles were reasonable, however price for delivery was very expensive, I wanted a Saturday delivery but had to choose next day then Saturday delivery even though Saturday was not the next day, this cost an extra £20 for next day (which I didn't need), plus £50 for Saturday so £70 extra in top of £96 for delivery already = £166 for delivery. I chose a PM delivery but got a number of calls from the lorry driver as he wanted to deliver AM so ended up getting them at 11am even though we didn't choose this as our option. One packet of tiles were cracked and I reported this on the delivery note but no contact to see if I wanted another pack sending to replace it. Some of the tiles have huge holes filled with what looks like blue-tac so hoping we don't have to use those ones as we ordered extra. Overall though the tiles are beautiful and we are pleased with them.”

Helpful Report

Posted 8 years ago

“Super helpful staff, beautiful tiles (Botticino polished and honed), quick delivery... we had a couple of minor chips to some of the tiles on arrival and the team were very helpful with this, and on top of this we ended up being just one tile short, and they have kindly arranged delivery of this for free. Fantastic service all round, well done Stone Deals, wish there were more companies like you!”

Helpful Report

Posted 8 years ago

“Amazing customer service, very helpful.”

Helpful Report

Posted 8 years ago

Stone Deals is rated 4.6 based on 710 reviews