Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 710 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stone Deals were very good in that they processed the order promptly and gave us the confidence that they were a reputable company who sell at competitive prices and would be fair to their customers if any breakages were found before laying. The driver from Marshalls was very helpful and arrived earlier than expected which was good. We did a random checking of the travertine tiles - they looked fine however its was difficult to check all of them on delivery as they are very heavy.”

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Posted 7 years ago

“Excellent advice. Quick and correct first time.”

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Posted 7 years ago

“Very good.”

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Posted 7 years ago

“Stone deals a best buy option for cost and availbility and with helpful back-up. Delivery was hopeless - one man driver dumped tiles outside garage and refused to help take them in and was most unhelpful and rude.”

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Posted 7 years ago

“Stone deals themselves were very good, but the delivery company was pathetic, moaned about me not having a forklift truck to get the pallet off back of lorry then me having to help shunt all his pallets about to get to mine. Then getting it stuck and nearly tipping my delivery of tiles over. Needless to say when I eventually unloaded my pallet there was numerous broken tiles and missing goods,but contacted stone deals and supplied photos and they were very quick to replace the broken tiles and missing goods. The delivery it's self was also a day late after my wife had waited in the previous day and they had not turned up when arranged. when I returned home from work and realised they had not delivered I phoned them up and was told there had been an issue with the lorry in the morning and that they would not be coming that day, no phone call or anything to let me know until I rang them myself. Definitely a let down for stone deals as there tiles look fantastic when laid.”

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Posted 7 years ago

Hi, We do apologise for this, unfortunately in rare occasions the delivery companies which we subcontract, fail in what they are supposed to do and this looks bad on us. We are aware of this issue and we will be in touch once we gather more information.

Posted 7 years ago

“Real good customer care, very helpful, timely response from Stone Deals , thank you I would recommend you to my friends and family”

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Posted 7 years ago

“Clear and swift quotations Straight and clear answers to questions Prompt call back. Competitive prices Good quality product. Does match what it says online. Very good and appropriate delivery method. Not possible to find a fault on this occasion!”

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Posted 7 years ago

“Quality natural stone at unbeatable prices. This is the fourth time I've ordered. Very happy!”

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Posted 7 years ago

“Accepted all my boring questions and shipped everything to Sweden 45 sqm without breaking a single tile. Splendid service and top quality materials just as described.”

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Posted 7 years ago

“Excellent goods, service and price”

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Posted 7 years ago

“Derek Glasgow I recently ordered 600mm square tiles which have arrived and been laid without any problems. The ordering process was excellent and the packaging of the tiles was probably as good as I have seen and I have laid many tiles. The staff were prompt and efficient and even the carrier was in touch immediately to confirm what time they would deliver at. I would definately recommend Stone Deals to anyone considering buying good quality tiles.”

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Posted 7 years ago

“Very helpful when I called, sent a selection of samples suiting my requirements and the tiles chosen arrived in perfect condition...they look AMAZING and I am delighted with Stone Deals, so much so, I have already recommended them to several friends.”

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Posted 7 years ago

“Had the tile that I needed and delivered in a timely manner. The courier company were great and gave us a call to book the delivery in.”

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Posted 7 years ago

“Very pleased with the quality and price of the stone. We wanted a few tiles just for the bathroom but we ended up doing out kitchen and living room as well. Definitely recommend doing business with stonedeals.”

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Posted 7 years ago

“Quick delivery, no breakages, good price and our kitchen floor now looks great. The sample was very representative of the tile. Thank you Stone Deals!”

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Posted 7 years ago

“Very pleased with all aspects of our purchase (not 1 broken in transit either). 'Delighted with the beautiful stone tiles. Thank you.”

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Posted 7 years ago

“They had the ideal item in store and got them to us very quickly”

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Posted 8 years ago

“Excellent service I received. Better quality stone compared to some retailers. Only had two tiles that were chipped on the corners. Guess might have been chipped during transit.”

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Posted 8 years ago

“You supplied samples to me over a couple of years, without question. I kept these in mind and then spoke to Eleni about thr current status of a border stone. This lady is so obliging who also "knows her job and is good with PR". She sorted out my concerns, I placed my order, the order arrived within 3 days, all present and correct, and hopefully will put the cherry on the cake when my project is finished. There is only one thing I wish to mention, your email software. I do not receive a response to my emails unless I query this and, inevitably, the email has been responded to but not received by me until you repeat sending same. With respect, you could be losing business. May I suggest you upgrade to prevent this as it is so frustrating for customers not to receive a response. Eleni is so on the ball that is why I used to phone her to request a response. Thank you team. Hope to purchase from you again. Rose Ann Snowden”

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Posted 8 years ago

“Excellent communication, the tiles were delivered all intact and look fantastic, couldn't be happier!!!”

Stone Deals 5 star review on 7th April 2017

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Posted 8 years ago

Stone Deals is rated 4.6 based on 710 reviews