Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 710 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

Write Your review

Tell us how Stone Deals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the silver luna polished marble which came on time and is absolutely stunning. Unfortunately I didn't order enough so put in an additional order but when it came there were a few problems with it. I called Eleni who immediately ordered some replacements to come the next day, these were hand picked by the supplier and extra wrapped. Eleni could not have been more helpful. A certain amount of problems are unavoidable and it's how a company deals with them that is key, I will definately purchase from Stonedeals in the future following this experience.”

Helpful Report

Posted 8 years ago

“Eleni at Head Office could not have been more helpful. Prompt, efficient, well informed, went the extra mile to answer any questions. Very very happy with product - it is currently being laid and looking fab! I will submit photos once the walls are painted as want to do the product justice.”

Helpful Report

Posted 8 years ago

“The whole process was fantastic from start to finish. The product is superb quality and a great price. Eleni was amazing, and so helpful. She made some great suggestions and sent me samples. When I couldn't make up my mind, she directed me to one of Stone Deals (very helpful) local suppliers to see the full tiles. The product I chose - Canvay Grey Matt Porcelain - couldn't be more perfect for my studio. I am thrilled. Great company, great product, great service. Highly recommend them.”

Helpful Report

Posted 8 years ago

“Excellent customer service! Eleni was very helpful responding to all our queries and made sure delivery was super fast as we were pressed for time. 5 stars impeccable customer service”

Helpful Report

Posted 8 years ago

“Samples arrived promptly, staff knowledgable answering our questions. Stone arrived as booked without any breakages. Would use again.”

Helpful Report

Posted 8 years ago

“We are building a new house in the South of France, and wanted to get all the stone tiles for the floor in one place. Dealing with Stone Deals was very easy - they had everything we needed, organised the shipment, and we are delighted with the tiles”

Helpful Report

Posted 8 years ago

“Service and advice super. Black tumbled marble tiles were delivered and all in superb condition. Super value and service.”

Helpful Report

Posted 8 years ago

“Excellent service and product with timely delivery. Would recommend tobto anyone.”

Helpful Report

Posted 8 years ago

“Eleni was super helpful and very flexible; she listened and gave good advice. Queries were answered promptly and efficiently. I had every confidence in her knowledge and experience. I am delighted with the final product.”

Helpful Report

Posted 8 years ago

“Very happy Lovely looking stone. Fitted myself. Not the easiest product. Perhaps get it prof fitted because a quality saw is needed. The sealer has bad fumes for so beware if you have children On the whole would def buy again from this company. Great price.”

Helpful Report

Posted 8 years ago

“They looked after us even when things did not go to plan : that for me sets them apart : would have no issues dealing with them again : its all about the care”

Helpful Report

Posted 8 years ago

“We were really pleased with our Travertine flooring, the delivery was 100% perfect, no breakages, they are a mix of beautiful light colours, we will be ordering again from you in the future.”

Helpful Report

Posted 8 years ago

“very good service all round”

Helpful Report

Posted 8 years ago

“Great service from everyone I spoke to and dealt with - from the lady in the office who arranged for me to visit the supplier so I could view the tiles through to the order team and delivery guy. Everyone was friendly and professional and the quality of the tiles is outstanding.”

Helpful Report

Posted 8 years ago

“Polite staff and very very quick delivery.”

Helpful Report

Posted 8 years ago

“These floor tiles are awesome!! Beautiful quality in a gorgeous powdery grey shade. I am an interior designer and have purchased many types of stone flooring over the years and the quality and price of this flooring is excellent. The service was great too,Eleni answered all of my many questions in a timely manner and was very helpful.The whole process went off without a hitch. I would definitely use Stone Deals in the future.”

Helpful Report

Posted 8 years ago

“I would like to say how professional from start to end Stone Deals was. Staff friendly and on the ball. Every step I was informed. Delivery was quick and would recommend they deliver so no damage is done. I would highly recommend Stone Deals without hesitation. P Fakouri”

Helpful Report

Posted 8 years ago

“Would be 5* other than delivery. Arrived on pallet on large lorry which was no problem until the driver came to get it off. The pallet was too shallow for him to get his fork lift under and the only way to get it down was for me to help lift it onto the top of the forks then balance it and lift it off again where it was to be left. As a 60yr old woman, I'm pretty strong but lifting this weight at floor level has left me with a problem hip. As for the tiles, I love them and my tiler had no problems fitting them”

Helpful Report

Posted 8 years ago

“Great personal service over phone, items arrived very quickly and in perfect condition. No complaints whatsoever.”

Helpful Report

Posted 8 years ago

“I have purchased a number of times from Stonedeals. The goods I received are of a very high quality and the company itself is efficient in dispatching the goods and following up queries. The staff on the telephone are very helpful. The only issue I have had is with the delivery company where sometimes the driver is very helpful but on another occasion the driver may be rushing and will not give you the agreed time to sample check the delivery which makes the process of receiving the goods a bit stressful. It is more of an issue where one or more full pallets are ordered. Overall I am very pleased with my purchases and would certainly buy more goods from Stonedeals in the future.”

Helpful Report

Posted 8 years ago

Stone Deals is rated 4.6 based on 710 reviews