Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 710 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

Write Your review

Tell us how Stone Deals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not laid them yet and still awaiting for a pattern layout. They weren't packed very good and may I suggest that different sizes are packed together to take the weight of the smallest ones which are at the bottom. We had ONE broken, a photo was taken by delivery man”

Helpful Report

Posted 8 years ago

Dear Customer, We have checked the details and the pattern layout was sent as soon as requested, the information is also displayed on our website. From what we understand, you do not have a tiler and trying to do this job on your own, hence you'd like to know more about laying this pattern. This is a standard pattern and a competent tiler will have no problem in repeating the pattern displayed on our website therefore we suggest to hire a tiler as soon as possible. If you have any questions, please do not hesitate to contact us.

Posted 8 years ago

“Gorgeous marble tiles, very pleased. I'm sure they'll really set the bathroom off once put down.”

Helpful Report

Posted 8 years ago

“Very good,in fact excellent service and communication throuout transaction to delivery. 10/10. The mosaic tiles were spot on too. Keep up the good work. Many thanks Jonathan Graham.Suffolk.”

Helpful Report

Posted 8 years ago

“I ordered quartz tiles, very good quality and half of the cost compared to Topps tiles. A very happy customer!”

Helpful Report

Posted 8 years ago

“Very good service. Tiles arrived on time and no problems.”

Helpful Report

Posted 8 years ago

“We ordered sample through ebay and then telephoned to ensure that our following order was the same as the sample. At first we were told that the full order would be seconds if made through ebay but this was then corrected by email saying it would NOT be seconds. However, when the order arrived, it was labelled as ebay seconds- and sure enough it was!”

Helpful Report

Posted 8 years ago

Hi, Thank you for your feedback. We looked into this case and our staff advised that the condition of the product was explained over the phone. However if you still would like to discuss the matter, please get in touch with us.

Posted 8 years ago

“Good service, Lovely Marble And very cooperative staff at every stage of ordering. Defiantly , will buy again from them. Thanks Elini. Shahid”

Helpful Report

Posted 8 years ago

“Extremely helpful we were a returning customer who need extra tiles for extension -they told us our original tile and they calculated the extra we needed. Not being del till end June so cannot comment on delivery”

Helpful Report

Posted 8 years ago

“Stone deals and the delivery driver was very helpful while the travertine and split face tiles were all very well packed and in excellent condition and great value for money. I got a call just before the driver dropped the crate off so that i could meet him and he put the tiles exactly where i wanted them. So all around fantastic service. I only wish i had ordered the adhesive from their website too.”

Helpful Report

Posted 8 years ago

“Good product and nicely selected colour and quality. Received order within 5 working days, which is good and it was well packaged and had very minimal damage. (2 chipped edges out of 135 pieces.) Would definitely use this company again and recommend to our clients.”

Helpful Report

Posted 8 years ago

“Very help full always pleasant, as I rang many times before placing order Thank you”

Helpful Report

Posted 9 years ago

“After searching everywhere, I decided on Stone Deals for travertine floor tiles, they were cheaper than most but the quality of the tiles is really good, lovely warm colours & crisp edges. They were well packed, with no damage. The courier in my case was the only negative, far to slow, bad communication & a wasted day off work waiting the delivery. I would however, still use Stone Deals again & recommend them to anyone who wants quality tiles at a reasonable price.”

Helpful Report

Posted 9 years ago

“I ordered some tiles and triggered payment through PayPal, then I was told you didn't have the tiles in stock although your web site did show you did. I now have to wait until stock arrives and the await delivery, tiler I had arranged had to be told he couldn't start. not happy!”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your feedback. Our website does not do real time stock check. If we realise that an order is placed and there is no available stock, the customer is notified immediately. Than the customer has the option to cancel the order or wait for the new stock. In this case, the customer decided to wait. Still we apologise for the inconvenience this may cause, if you have any more questions, please do not hesitate to contact us.

Posted 9 years ago

“Excellent customer service and wonderful tiles too (for a great price!). Thank you so much Eleni (the young lady dealing with orders)for your kind help.”

Helpful Report

Posted 9 years ago

“Thanks you for the beautiful Travertine Noce tiles. Great product for good price.”

Helpful Report

Posted 9 years ago

“Brazillian Black Slate...lots of it! Easily the best price around. Quick, efficient and really friendly service. Great!”

Helpful Report

Posted 9 years ago

“Excellent - Great price - quick delivery - very quick response to emails... would recommended highly -”

Helpful Report

Posted 9 years ago

“Deliver arrived on time albeit the pallet was damaged so we had to unload half a pallet by hand Very pleased with the condition and quality of the tile We had only 3 damaged tiles in an order of 50M2 Overall we are delighted with the product Thank you”

Helpful Report

Posted 9 years ago

“I am very pleased with my tiles. Overall my experience with Stone Deals has been excellent!”

Helpful Report

Posted 9 years ago

“Surprisingly efficient and helpful. Good prices. Good product Impressed enough to bother writing a review which I rarely do.”

Helpful Report

Posted 9 years ago

Stone Deals is rated 4.6 based on 710 reviews