Stone Deals Reviews

Name: Stone Deals
Rating: 4.62

4.6 Rating 740 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email

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Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and quick delivery (very helpful driver)”

Helpful Report

Posted 10 years ago

“Simple, easy to use website made the ordering process easy. The tiles I had chosen arrived within 4 days of ordering and were just as I had envisaged. Excellent service and great, competitively priced product. Thank you!”

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Posted 10 years ago

“Very happy with the Trevertine Tiles.They look very good and a they have a far more alive quality than the average flooring. Delivery was a bit of a problem as the truck was so big it was difficult to get near the house.Not the drivers fault. Good luck with your business Michael Horn”

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Posted 10 years ago

“Excellent price for good quality slate. Speedy delivery”

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Posted 10 years ago

“Lovely stone at a great price delivered swiftly. Only 1 minor issue, we bought 600 x400 stone & it's been cut at a slight angle so we have parallelograms not rectangles. It just means slate needs careful sorting before laying & all needs to be laid same face up. You don't notice once laid & it looks lovely”

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Posted 10 years ago

“Very pleased with the marbel, good quality and prices. The only problems it was delivery charge a bit too much”

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Posted 10 years ago

“Tiles are amazing and lovely quality however the delivery let them down they were poorly packaged and out of 98 tiles 9 were broken”

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Posted 10 years ago

Customer contacted us that there were damages found after delivery, we asked for pictures for our transport company but this has never been done. Customer has not got in touch with us afterwards.

Posted 10 years ago

“From sale to delivery brilliant.Few damaged tiles replaced without problem.Silver Shadow marble looks great in my kitchen.Would recommend”

Helpful Report

Posted 10 years ago

“excellent service, although easier to do by email than using the website”

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Posted 10 years ago

“Excellent service from order to delivery.”

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Posted 10 years ago

“Brilliant next day service can't ask for anything better than that!!! Thanks.”

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Posted 10 years ago

“From order to delivery, all went smoothly. My new tiles look brilliant on my floor!”

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Posted 10 years ago

“Never again. Poor quality tiles. Six of them arrived broken. Too much stress having to take photos, telephone conversations, emails and days off work to meet delivery driver. The six tiles that were resent out were of much better quality and what I expected. The first batch are dull with a green moss look to the background. They must have been in the warehouse a long time. Bianco Carrera Marble is what I ordered. I'm having to reorder all tiles from another supplier as I don't want to ruin a £30,000 project”

Helpful Report

Posted 10 years ago

We are surprised to hear these comments, as customer bought 9m2 of Carrara Marble, they advised that 2m2 (6 tiles) are faulty and these were replaced without even collecting the claimed faulty tiles. Where the customer complains about telephone conversations, having to take photos are normal procedures for replacements, once the customer provided more evidence for the alleged faulty material, we replaced them at no extra cost. And finally we do not understand why the customer has to reorder all the tiles again where they wanted exactly 6 tiles to finish off the project? The tiles could have all returned back if they were not suitable for the project.

Posted 10 years ago

“Quick delivery..well informed from order to delivery.Tiles (moca cream limestone) looks amazing.Would recommend”

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Posted 10 years ago

“Quick delivery. Efficient service. High quality tiles.”

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Posted 10 years ago

“Paving arrived on time, no breakage , just what I wanted and driver was very helpful all in all a job well done, thank you . JJ Baccino.”

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Posted 10 years ago

“Ordered online, tiles arrived next day. No breakages or problems. The driver was also very helpful. The price of my new tiles is half of what costs at my local shop!.”

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Posted 10 years ago

“Wasn't happy the tiles were delivered palletised and loose. I felt they could have been at least losely bundled. Pallet had to be left on the road due to steps to my property and having to handle loose tiles made the job harder work than it should have been.”

Helpful Report

Posted 10 years ago

Many thanks for your review. We have checked and no problems were reported after the delivery. Also the tiles the customer purchased are loose (not boxed) and delivery was done to the kerbside (nearest point to the property) as explained to the customer before delivery.

Posted 10 years ago

“Fantastic quality and fantastic price and delivered very quickly and they look gorgeous”

Helpful Report

Posted 10 years ago

“Product good - delivery poor”

Helpful Report

Posted 10 years ago

Stone Deals is rated 4.6 based on 740 reviews