Stone Deals Reviews

Name: Stone Deals
Rating: 4.62

4.6 Rating 745 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 745 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

Write Your review

Tell us how Stone Deals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paving arrived on time, no breakage , just what I wanted and driver was very helpful all in all a job well done, thank you . JJ Baccino.”

Helpful Report

Posted 11 years ago

“Ordered online, tiles arrived next day. No breakages or problems. The driver was also very helpful. The price of my new tiles is half of what costs at my local shop!.”

Helpful Report

Posted 11 years ago

“Wasn't happy the tiles were delivered palletised and loose. I felt they could have been at least losely bundled. Pallet had to be left on the road due to steps to my property and having to handle loose tiles made the job harder work than it should have been.”

Helpful Report

Posted 11 years ago

Many thanks for your review. We have checked and no problems were reported after the delivery. Also the tiles the customer purchased are loose (not boxed) and delivery was done to the kerbside (nearest point to the property) as explained to the customer before delivery.

Posted 11 years ago

“Fantastic quality and fantastic price and delivered very quickly and they look gorgeous”

Helpful Report

Posted 11 years ago

“Product good - delivery poor”

Helpful Report

Posted 11 years ago

“I purchased more then 150 square meters from Stone deals for our entire house (apart from bedrooms) however, the customer service was good at first this is why I went back to them after finishing each room, as the products were ok and customer service was good. But when it came to the garden tiles and I told them This would be the last lot we will be buying as we finished our house renovation, they showed us their real face. First you have to check tiles by tiles while driver is waiting and report any damage to the driver and mention it on the recipe you sign and take pictures, otherwise, they reject any claim afterward. When I bought the exterior limestones tiles for the garden, they arrived completely different to the sample they sent to me, when I called them they said "this is the only exterior tiles we sell so it is what you ordered " I accepted that but when I checked them again the colour was not matching at all neither did the texture, there are so many holes and broken edges. I called them again they said use them on the corners when need cutting they should be fine, and they said just fill up the holes with grout! However, I suggest to our tiller to leave these imperfections ones to the last or hope we don't use them. But coming back from work the tiller was already finished the tiles and laid all as he has got the work as contract and wanted to finish it ASAP so he can move on. I called them and told them the situation hoped they will do something . They told me the representative will visit us to look at the tiles , this promise was weeks and weeks ago! but I've never heard back from them or apologise why they could not make it. However, Stone tiles might gained from my shopping with them, but they lost my recommendation to friends . I hate going to our garden or even look at it which I thought I will do up the garden so we will enjoy the outdoor but sadly it is not , as I remember the experience I went through with Stone Deals and the tiles are not to my expectations.”

Helpful Report

Posted 11 years ago

“Efficient and helpful service. Delivery as promised and of course an excellent product. Many thanks for a very uncomplicated transaction”

Helpful Report

Posted 11 years ago

“tiles look great thanks”

Helpful Report

Posted 11 years ago

“I spoke to Lucy over the phone and she was very knowledgeable about the tiles I required, advising me of the formation I required for the modular pattern I had chosen. As this was a part order, she advised on the amount of tiles I would require initially and provided advice on the tile fixative, grout and sealer. Delivery was speedy via a transport company who happened to be quite local to us. We expect to place the remaining part of our order in the next month or so and have every confidence that all will go well. Many thanks.”

Helpful Report

Posted 11 years ago

“I am very impressed by my dealing with Stone Deals - particularly Lucy who was excellent - the 30 metre order was well packed and delivered without any problems. I will be contacting them again on further projects. Thank you G M Developments Gina Prior Loughton”

Helpful Report

Posted 11 years ago

“Hello I found your advert on eBay, had some questions so rang customer services . My questions were answered and order placed by phone . Delivery was prompt and tiles were what was ordered. Good price and good helpful customers services .will definitely use your services again if you keep your prices keen .Thank you Lee”

Helpful Report

Posted 11 years ago

“Very helpful telephone staff. Got everything I needed for the job delivered the next day. Excellent service and a great price.”

Helpful Report

Posted 11 years ago

“From start to finish my order went very smoothly, and the staff, Lucy and her friend were very helpful. I have already recommend them to the tiler, who commented on the good quality of the stone tiles. Thank You, Stone deals.”

Helpful Report

Posted 11 years ago

“I had a few questions prior to ordering and the staff were most helpful. Very satisfied with the quality, easily half the price of retail. I would highly recommend Stone Deals!”

Helpful Report

Posted 11 years ago

“quick delivery service and a good after sales. Very good quality products and competitive prices. Thanks Tony”

Helpful Report

Posted 11 years ago

“A super product and a swift delivery”

Helpful Report

Posted 11 years ago

“Great choice of products, very good customer service, good delivery options with economy delivery being on-time and good communication through the complete process.”

Helpful Report

Posted 11 years ago

“Goods were ordered on economy delivery, unfortunately I was not available when the carrier phoned me so I missed the delivery. I collected from the carriers depot, and apart from 2 small tiles which were packed into the crate the wrong way round, there were no other damages.”

Helpful Report

Posted 11 years ago

“Thank you very much. We are happy with the transaction and the quality of service we received.”

Helpful Report

Posted 11 years ago

“The tiles arrived on time and as described. They are now laid and look great.”

Helpful Report

Posted 11 years ago

Stone Deals is rated 4.6 based on 745 reviews