Stone Deals Reviews

Name: Stone Deals
Rating: 4.62

4.6 Rating 740 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

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“I purchased more then 150 square meters from Stone deals for our entire house (apart from bedrooms) however, the customer service was good at first this is why I went back to them after finishing each room, as the products were ok and customer service was good. But when it came to the garden tiles and I told them This would be the last lot we will be buying as we finished our house renovation, they showed us their real face. First you have to check tiles by tiles while driver is waiting and report any damage to the driver and mention it on the recipe you sign and take pictures, otherwise, they reject any claim afterward. When I bought the exterior limestones tiles for the garden, they arrived completely different to the sample they sent to me, when I called them they said "this is the only exterior tiles we sell so it is what you ordered " I accepted that but when I checked them again the colour was not matching at all neither did the texture, there are so many holes and broken edges. I called them again they said use them on the corners when need cutting they should be fine, and they said just fill up the holes with grout! However, I suggest to our tiller to leave these imperfections ones to the last or hope we don't use them. But coming back from work the tiller was already finished the tiles and laid all as he has got the work as contract and wanted to finish it ASAP so he can move on. I called them and told them the situation hoped they will do something . They told me the representative will visit us to look at the tiles , this promise was weeks and weeks ago! but I've never heard back from them or apologise why they could not make it. However, Stone tiles might gained from my shopping with them, but they lost my recommendation to friends . I hate going to our garden or even look at it which I thought I will do up the garden so we will enjoy the outdoor but sadly it is not , as I remember the experience I went through with Stone Deals and the tiles are not to my expectations.”

Helpful Report

Posted 10 years ago

“Efficient and helpful service. Delivery as promised and of course an excellent product. Many thanks for a very uncomplicated transaction”

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Posted 10 years ago

“tiles look great thanks”

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Posted 11 years ago

“I spoke to Lucy over the phone and she was very knowledgeable about the tiles I required, advising me of the formation I required for the modular pattern I had chosen. As this was a part order, she advised on the amount of tiles I would require initially and provided advice on the tile fixative, grout and sealer. Delivery was speedy via a transport company who happened to be quite local to us. We expect to place the remaining part of our order in the next month or so and have every confidence that all will go well. Many thanks.”

Helpful Report

Posted 11 years ago

“I am very impressed by my dealing with Stone Deals - particularly Lucy who was excellent - the 30 metre order was well packed and delivered without any problems. I will be contacting them again on further projects. Thank you G M Developments Gina Prior Loughton”

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Posted 11 years ago

“Hello I found your advert on eBay, had some questions so rang customer services . My questions were answered and order placed by phone . Delivery was prompt and tiles were what was ordered. Good price and good helpful customers services .will definitely use your services again if you keep your prices keen .Thank you Lee”

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Posted 11 years ago

“Very helpful telephone staff. Got everything I needed for the job delivered the next day. Excellent service and a great price.”

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Posted 11 years ago

“From start to finish my order went very smoothly, and the staff, Lucy and her friend were very helpful. I have already recommend them to the tiler, who commented on the good quality of the stone tiles. Thank You, Stone deals.”

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Posted 11 years ago

“I had a few questions prior to ordering and the staff were most helpful. Very satisfied with the quality, easily half the price of retail. I would highly recommend Stone Deals!”

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Posted 11 years ago

“quick delivery service and a good after sales. Very good quality products and competitive prices. Thanks Tony”

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Posted 11 years ago

“A super product and a swift delivery”

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Posted 11 years ago

“Great choice of products, very good customer service, good delivery options with economy delivery being on-time and good communication through the complete process.”

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Posted 11 years ago

“Goods were ordered on economy delivery, unfortunately I was not available when the carrier phoned me so I missed the delivery. I collected from the carriers depot, and apart from 2 small tiles which were packed into the crate the wrong way round, there were no other damages.”

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Posted 11 years ago

“Thank you very much. We are happy with the transaction and the quality of service we received.”

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Posted 11 years ago

“The tiles arrived on time and as described. They are now laid and look great.”

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Posted 11 years ago

“Excellent customer service, choice and quality of product, delivery and price. Very impressed all round and would definitely use again and recommend to others.”

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Posted 11 years ago

“Can't fault the service ,excellent,delivery first class customer service perfect.”

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Posted 11 years ago

“Hi I delt with Veronika who was extremely helpful she corresponded well always replying to my many emails your driver was helpful as unloading 15 pallets was challenging on poor ground”

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Posted 11 years ago

“Brilliant to deal with, so helpful and extremely knowledgeable”

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Posted 11 years ago

“We bought slate tiles having looked around locally and on the internet. The price was the best and the service was faultless. We would buy there again.”

Helpful Report

Posted 11 years ago

Stone Deals is rated 4.6 based on 740 reviews