Stolen Goat Reviews

Name: Stolen Goat
Address: Stolen Goat ltd Unit 20 Murrell Green Business Park, Hook
Rating: 4.85

4.9 Rating 7,874 Reviews

97 %

of reviewers recommend Stolen Goat

4.9

Based on 7,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Stolen Goat:

At Stolen Goat our mission is to inspire you to find freedom through sport so that you can live a happier, healthier life.

How we do that…
With a focus on emotive design and strong customer service, we partner with award winning manufacturers to create a range of premium products and services that encourage and enable freedom and adventure through cycling, triathlon and the great outdoors.

Visit Website

Phone:

01256 856200

Email:

help@stolengoat.com

Location:

Stolen Goat ltd Unit 20 Murrell Green Business Park
Hook
RG27 9GR

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Stolen Goat 5 star review on 19th August 2026

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Climb and conquer. Product states waterproof fabric and she's beading water drops on the fabric Slightly questionable claim. Sizes are VERY small. I bought a large I am 5'10". Sleeve length is ok but I have an average build so couldn't even imagine this fitting anyone that needs to breathe. Also claims to be warm. There is no way a long sleeve baselayer works as the sleeves ride up your arms. I'll keep it for dry and mild days and take a waterproof for wet ones and wear something else when it's cold. I knew it sounded too good to be true.”

Helpful Report

Hi Campbel Many thanks for taking the time to leave a review although we're disappointed to read your comments. We can see your order was for an Orkaan jersey and not a Climb & Conquer jacket so we're also rather confused! We'll get in touch with you directly via email to see how we can best help :) All the best Alison

“I typically run cold hands-wise, but these gloves have proved pretty good at keeping my fingers warm at temperatures down to about 2°C, including wind chill. However, I've found if my hands are already cold before putting them on, they won't warm up for a while, even when riding hard. The dexterity is OK, enabling you to shift and operate your bike computer and light on/off buttons reasonably well, albeit a bit clumsily. A good feature is the long, stretchy cuffs fit under or over your jersey/jacket combo to seal out the weather.”

Helpful Report

“Bought Climb And Conquer Jacket size medium which I definetly my size. Quality of garment is great and certainly keeps out the cold however quite disappointed with the fit. It's very very flappy at the front. Not a nice tight fit at all. Very far from it actually and I dont belive size is the issue.its just how it is For the record customer service was great. Not sure off i will but again as looking for aero type athletic fit gear and maybe stolen goat dont cater for that”

Helpful Report

“I like the clothes. Service is great. But last shorts I bought they have changed the sizing slightly from the last pit I bought. Now need to grow into them which is not the ideal way to purchase my cycling clothing”

Helpful Report

Hi Peter Many thanks for taking the time to leave a review, although we're sorry to hear the size wasn't quite right for you. We offer full refund or exchange for all unworn kit for up to 90 days, so we'll be in touch to see how we can resolve this for you :) All the best Alison

“I had to send an email for my order to be sent after more than 10 weeks (delay of 10 weeks initially indicated based on your production rate)”

Helpful Report

Hi Mikael Many thanks for taking the time to leave a review. As stated online our CTS kit is 'made to order and will be subject to approx. a 10 week lead time'. We're sorry for the slight delay on your jersey which resulted in a few extra weeks from receipt of order to delivery to you in France - we hope all's well and that the wait was worth it! :) Please don't hesitate to get in touch with us at any time if needed. All the best Alison

“Item ordered when it finally arrived was as expected. Good quality, good fit. It just took so long from order to delivery I can’t justify any more than 3 stars”

Helpful Report

“Customer respond on quality and purchase issue is awesome . But it just take too long to deliver”

Helpful Report

“Apart from the item being delivered 11 weeks after placing the order, which was not made clear to me at the time I was pleased with the service.”

Helpful Report

Hi Andrew Many thanks for taking the time to leave a review - we're very sorry the back order message wasn't clearer when you placed your order. We're very happy to hear you were pleased with the service nonetheless and hope you're delighted with your jersey. All the best Alison

“Nice clothing, however the fit of a jersey was strange - v tight on neck shoulders and under arms but fine elsewhere. I'm not broad so wondered if product fault. My only other niggle which is understandable for some small companies is having to pay for returns, given fit issues doesn't inspire confidence to buy again.”

Helpful Report

“Very nice quality. Sizes a bit on small side. Ordered a medium (regular cloths size for me is small-medium) it only justs fits.”

Helpful Report

“I have purchased cycling specific clothing from Stolen Goat and they have been of amazing quality. They are lasting well through multiple use/wash cycles. I recently purchased a (simple) cotton t-shirt and after a single wash the collar has become wavey as seen on other t-shirts after 1+ years of use/wash cycles. While I realize it's a 'simple t-shirt' but it bares the Stolen Goat name/logo (large on the chest) and is also a representation of the company. I recommend finding a better cotton t-shirt supplier to better reflect the quality standards you have with your cycling clothing.”

Helpful Report

Hi there, Many thanks for taking the time to leave your review. We're sorry to hear about your disappointment. We've written to you to see how we can help out. Best wishes, Eimear

“Quality is excellent but delivery time was really slow”

Helpful Report

Hi Simon, Many thanks for leaving a review. We're delighted to hear that you're pleased with the quality of your Club jersey. Our custom items which we see as extra-special can take up to 12 weeks as they're made to order for every customer. We reckon they're worth the wait! Best wishes, Eimear

“I wanted some fresh kit for the Ride100 London Essex 29th May, so decided on SG, gloves, socks and water bottles to go with my existing SG bib shorts. Gloves and socks are great but the water bottles a let down, you need to squeeze hard on the bottle and the nipple kept retracting.”

Helpful Report

“Fast service and delivery but very disappointed with the sizing of the bathing suits I ordered. I am a size 10 in clothing and went for a medium-size bathing suit which was so tight and uncomfortable. I have a pinhead and even the swim cap was ridiculously tight. Never had any issues with the sizing of the cycling clothes.”

Helpful Report

Dear Tracey, Thank you again for your recent order with stolen goat and also for taking the time to leave your feedback. We really appreciate you taking the time to respond even though we are of course very disappointed that we didn't provide you with the great customer experience that we want for all our customers. We never knowingly leave a customer disappointed so we'd like to see what we can do to help. To that end we've sent you an email to see how we can help. Best wishes, Eimear

“Lovely custom jersey, nice fit and colours. Shipping was extremely slow and i wasn't updated about extended production times. Nice way to try make it up by offering a coupon”

Helpful Report

Dear Mieke, Thanks for sharing your experience of your recent order. We're sorry about the unforseen delay in gettting your order to you. Ordinarilty our made-to-oder custom kit takes up to 10 weeks to make with shipping on top of this. Unfortunatley we expereinced a one-off glitch in our shipping system which slowed things down for us. We're sorry for this and it has been since resolved. Thank you for acknolwdging the voucher we sent by way of an apology for the unexpected and unfortunate delay. Best wishes, Eimear

“Good quality cycling top except very small and took so long to arrive after the order I forgot I had ordered it”

Helpful Report

Hi Sharon Many thanks for taking the time to leave a review although we're really sorry you were disappointed by the delivery time. We advise standard delivery to Australia is 6 - 18 Days by Australian Post V2 and your delivery took 13 working days. We'll be in touch with you by email to see if we can help you with a refund or exchange. All the best Alison

“The package was delivered to a neighbour, but not our home. I was able to track it due to the photo (which included the wrong unit number) and was able to retrieve my package.”

Helpful Report

Hi, we're really sorry to hear that Intelcom Express (the Canadian couriers) made an error in delivering your package to your neighbour. We've passed this onto Global-e (our third party shipping partner) and they send their sincere apologies, as do we, for the inconvenience this caused you. Best wishes Alison

“Hey, the designs are great, but delivery from the UK to the Netherlands took way too long. Brexit or not.”

Helpful Report

“The product and service was good.The reason I gave it 3 stars is because I had to pay the postage for a return that was to small. Instead of ordering another I ordered elsewhere incase it was the wrong size again.”

Helpful Report

Hi Rhonda Many thanks for taking the time to leave a review, although we're sorry and disappointed to hear the jersey was too small. We'd have been very happy to have sent you out a larger size as an exchange order. At the moment we don't offer free returns, although it's something we hope to offer in the future. Although it may not appear so, we're still a relatively small company so cannot scale returns costs the way some larger companies might. Instead, we try to keep as much of the value as possible in the quality of the product itself and our customer service etc. while keeping the prices as fair as possible. We hope that helps - please don't hesitate to get back in touch at any time if needed. All the best, Alison

“Love the colors…wishing there was elastic around the bottom so it didn’t ride up though.”

Helpful Report

Stolen Goat is rated 4.9 based on 7,874 reviews