Many thanks for your feedback on Feefo. We are a very small company run by 2 mums and so appreciate any feedback we receive.
We hope you received our email which we sent the following day after receiving your feedback.
We are really sorry that you thought that the product and service was poor.
We agree that our website isn't great which is why we have just spent a small fortune on getting a new one done! It should be ready by Christmas, it's a shame it couldn't be ready for the summer but we are waiting on our website people. I hope you like our new website when it is ready!!
I notice that you did manage to order in the end which is great news.
Could I please ask why you thought the product was poor? If you would like a refund do please let us know.
Looking forward to hearing from you.
Best regards
Francesca
“Absolutely fantastic stamp! My son has just started nursery. Absolutely everywhere owns has his name on and I tried to find more things to stamp haha!”
