So Simply Robell Reviews

Name: So Simply Robell
Address: The Granary, Hinton Business Park, Tarrant Hinton, Dorset
Rating: 4.84

4.8 Rating 15,887 Reviews

97 %

of reviewers recommend So Simply Robell

4.8

Based on 15,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The Granary, Hinton Business Park,
Tarrant Hinton
Dorset
DT11 8JF

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So Simply Robell 5 star review on 27th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a few pairs of Robell Rose 09 trousers which I love. Disappointed though when I ordered the Robell Rose 09 animal print trousers which in comparison came up larger so I have had to return and request an exchange for a size smaller. I was advised by customer services that trousers that are not a single plain colour are ‘special edition’ and often vary in size. I have had to pay the return postage so feel this information could be added to descriptions to make customers aware.”

Helpful Report

“Issued a refund promptly. Easy return policy”

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“Sale item poor”

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“Lovely clothes but no continuity of sizes. I have a Robell jacket size 16 that is fine all around back and sleeves but I wear open. So I ordered a different jacket in size 18 so that I could wear with button done up. Too tight sleeves and back and advisor said size depends on how busty I am!?. I was told, when ordering, that sizes are as stated, so an 18 should have been fine for me. It has just cost me over £5 and a degree of disappointment to return the size "18" jacket.”

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“I did not like the double cuff at the bottom especially as they were suppose to be summer weight jeans they were also too thick and too much elastane for summer weight .”

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“I have no complaints about the service but I ordered a pair of jeans that I thought were going to be the same that I had previously the style was elena but sadly they were very different in style and colour it would have been helpful if this new style had been given another name not to confuse.”

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“Delivery took longer than expected but spoke to a very helpful lady on the phone -still waiting for my exchange to be delivered”

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“I have a wardrobe full of Robell from shorts through full length , jeans etc I’m really upset about your sizing now I was told it’s because your clothing is sourced through different countries . This is most upsetting as I don’t know which size or style to order now”

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“Nice trousers not worth the price but nice fit”

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“Trousers not suitable so returned”

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“Ordering and delivery was very good as expected.”

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“Please could you let me know how to get the creases out if the jacket collar as it cannot be ironed. These were there when I unpacked it.”

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“I have worn Robell crops for a very long time but are very disappointed now with the quality and fit and have decided to try other makes. PET”

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“The two items of clothes delivered were creased behind what should be expected by a customer. However, my order was a re-order that was dealt with by customer service in an efficient manner.”

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“Ordering and delivery faultless. Robell geo print trousers were a little too tight, so had to return them. Unfortunately, this cost me over £6, so I am put off ordering again.”

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“So Simply Robell were very helpful in helping with my purchase. It was dispatched very quickly and tracking was excellent. The reason I deducted 2 stars is because though I love my new jacket, there was a used tissue in one of the pockets..eugh..”

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“I’m afraid the dress I wanted was out of stock. I appreciate the speediness of the refund but the necessity to tell me the item had been dispatched was confusing. It would also be helpful to know if the item will come back into stock or that there are no further dresses of my size ever being available.”

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“I never received my parcel so wasn’t impressed by service.”

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“Unfortunately I never received my order. I have ordered many robell trousers through So simply, and recently the service has changed from being a reliable service. I ordered some navy trousers, apparently in stock and expected delivery 2 days later, they didn’t arrive. I phoned customer services to be told they didn’t have stock and was expecting them in on the day of ordering. Unfortunately I don’t believe that and can only assume they didn’t t process my order. If they didn’t have stock they should have called me, honesty is the best policy.”

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“Lovely quality dress but although I ordered the large which it says is 16/18 it was still too tight and I am normally a 16 so I had to return so size up.”

Helpful Report

So Simply Robell is rated 4.8 based on 15,887 reviews